Systems/Lan Administrator

State of Arizona Enterprise Technology (ASET); Kingman (AZ); On-site; USD 62,000 - 72,000; Full time

Benefits offered by this job

Sick leave

Holiday leave

Parental leave

Health insurance

Dental insurance

Retirement plan

Life insurance

Disability insurance

Optional benefits

Job summary

Arizona Department of Transportation is seeking a Systems/LAN Administrator in Kingman, AZ to respond to service desk requests, analyze problems, and implement solutions to meet agency commitments.

The role involves coordinating trouble calls, statewide travel, and maintaining ticket records, while installing and repairing hardware and software and ensuring compliance with statewide standards.

Qualifications

• General working knowledge of infrastructure technologies.
• Knowledge of various software applications, their functionalities, and how to troubleshoot common software problems.

Responsibilities

• Coordinates resolution of trouble calls with IT entities and customers.
• Travels statewide to perform duties as needed.
• Maintains accurate records of repairs in the ticketing system.
• Installs, configures, and repairs hardware and software components, including peripherals.
• Works with agency hardware, software and security teams to ensure compliance with statewide standards.
• Maintains yearly educational compliance through ADOT's Learning program.

Skills

Strong customer service

Excellent communication

Linear troubleshooting

Google Workspace

Education

Bachelor’s degree

Certifications: Microsoft, A+, Server+, Network+, CompTIA

ACJIS Certification

Tools

Google Workspace

Job description

DEPT OF TRANSPORTATION

Systems/Lan Administrator

Job Location:

PCLAN NORTH

3660 E Andy Devine Ave

Kingman AZ, 86401

Posting Details

Salary: $61,500 - $71,500

Anticipated Salary: $66,500

Grade: 23

Closing Date: September 24th, 2026

Job Summary

Responds promptly to customer needs submitted by the service desk, customer, and/or outside stakeholder. Analyzing problems, developing solutions, and implementing them effectively. Takes a customer-centric approach to problem solving. Works on projects as assigned to meet the commitments of the agency.

Job Duties

Processes, documents, and coordinates resolution of trouble calls with all other IT entities and customers. Travels throughout the State to perform duties as needed. Supporting local and/or off-site events for the Agency. Maintains accurate records of repairs using current ticketing system. Installing, configuring, and repairing hardware and software components, including peripherals.

Works in conjunction with the agency hardware, software and security teams to ensure compliance with statewide standards and documentation. Maintain Agency wide yearly educational compliance through ADOT's Learning program.

Knowledge Of

• General working knowledge of infrastructure technologies.
• Knowledge of various software applications, their functionalities, and how to troubleshoot common software problems.

Skill In

• Strong customer service skills.
• Excellent interpersonal, written and oral communication skills.
• Linear troubleshooting skills.
• Google Workspace

Ability To

• Balance, prioritize and organize multiple tasks.
• Work collaboratively in teams and across organizations.
• Synthesize feedback and adjust plans accordingly.
• Build strong relationships inside and outside the organization.

Selective Preference(s)

Bachelor’s degree and/or 3 or more years of experience in IT related field.

Certifications; Microsoft, A+, Server +, Network +, CompTIA.

Arizona Criminal Justice Information System. (ACJIS) Certification.

Pre-Employment Requirements

This position requires driving or the use of a vehicle as an essential function of the job and the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits

• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement

Mandatory participation in the Arizona Retirement System (ASRS) is required.

Contact Us

For questions about this career opportunity, please contact ADOT Human Resources Recruitment via email at [e-mail] or phone call at [phone] option 2.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling [phone] option 3. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. ADOT is an Equal Employment Opportunity Employer.