Training Officer

GardaWorld Federal Services; Surprise (AZ); On-site; USD 55,104 - 82,656; Full time

Job summary

GardaWorld Federal Services in Surprise, AZ is searching for an experienced trainer to coordinate, develop, and oversee training programs for detention facility personnel. This role includes delivering operational and compliance training and managing training schedules and certification records.

The ideal candidate has at least two years of classroom instruction experience and a strong operational background in detention facilities. Competitive hourly pay and benefits are provided.

Qualifications

• Recognized professional instructor certification valid for delivering training to adult learners.
• Minimum of two years of formal instruction experience.
• At least three years of direct operational experience in a detention or correctional facility.

Responsibilities

• Conduct classroom instruction and hands-on training for staff.
• Coordinate employee training programs.
• Monitor employee certification requirements and compliance deadlines.

Skills

Strong organizational skills

Leadership

Communication

Instructional skills

Ability to remain calm under pressure

Education

High school diploma or equivalent

Job description

Position Information: Basic Details

Location: Surprise, AZ

Full-Time/Part-Time: Full-time

FLSA Status: Non-Exempt/Hourly

Travel Requirement: No

Teleworking: No

Pay: $45.00/hr. Pay rates include base pay and health and welfare benefits. Pay may vary based on location, knowledge, skills, and experience.

Note: We are currently building a pipeline for this role, with an expected start date later this year.

Position Overview

Coordinate, develop, and oversee training programs for detention facility personnel. Deliver operational, safety, security, and compliance training in accordance with government detention standards, company policies, and applicable regulations. Manage training schedules, maintain certification records, support staff development initiatives, and assist with operational readiness activities within a secure detention environment. Requires strong organizational, leadership, communication, and instructional skills.

Responsibilities

• Conduct classroom instruction, practical exercises, operational briefings, and hands‑on training for detention staff, security personnel, healthcare employees, and support staff.
• Coordinate and oversee employee training programs related to detention operations, security procedures, emergency response, healthcare compliance, workplace safety, PREA requirements, and facility operational standards.
• Develop training schedules, lesson plans, instructional materials, presentations, and operational training resources for facility personnel and new hires.
• Monitor employee certification requirements, training completion records, qualification status, and compliance deadlines to ensure readiness and regulatory compliance.
• Maintain accurate training documentation, attendance records, certification files, lesson plans, and operational reports.
• Coordinate firearms qualifications, emergency preparedness drills, defensive tactics instruction, evacuation exercises, and other required operational training events.
• Evaluate employee performance during training and provide coaching, mentoring, and corrective instruction as necessary.
• Coordinate with department supervisors, facility leadership, outside instructors, contractors, and government representatives regarding training requirements and compliance activities.
• Support audits, inspections, accreditation reviews, and operational assessments related to employee training, certification tracking, and facility readiness.
• Ensure all training programs comply with government detention standards, OSHA requirements, healthcare regulations, company policies, and applicable legal or contractual obligations.
• Monitor training equipment, instructional materials, classroom resources, and operational supplies to ensure readiness for scheduled training activities.
• Maintain professionalism, leadership, effective communication, and strong organizational skills while supporting safe and compliant detention facility operations through employee training and development.

Qualifications

• Recognized professional instructor certification or instructional credential valid for delivering training to adult learners in a detention, security, or law‑enforcement environment.
• Minimum of two (2) years of formal classroom or platform instruction experience, including a proven track record of delivering training curricula, lesson plans, and practical evaluations to adult learners.
• At least three (3) years of direct operational experience in a detention or correctional facility; strong preference for candidates with experience under federal oversight agencies or within government‑contracted detention environments.
• Proof of citizenship or legal U.S. work authorization.
• If previously active‑duty military, provide copies of DD214(s) showing discharge condition.
• Consent to fingerprinting.
• At least 21 years of age.
• High school diploma or equivalent.
• Clean criminal record and ability to pass a comprehensive background check and security screening.
• Ability to pass a pre‑employment medical assessment and drug screening.
• Excellent communication, observation, and report‑writing skills.
• Ability to remain calm and effective under pressure and in high‑stress situations.
• Ability to work flexible shifts, including nights, weekends, and holidays.

Work Environment

Employees may be exposed to extreme cold or hot weather conditions, fumes or airborne particles, toxic or caustic chemicals, and loud noise.

Physical Requirements

Employees may be required to remain in a stationary position, stand, push, pull, climb, kneel, crawl, balance, squat, bend, and reach. Employees may also be required to use gear to move items, including carts and dollies. Occasional lifting or moving up to 49 pounds may be required.

GardaWorld Federal Services is an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.