Training Supervisor

DSV - Global Transport and Logistics; Clarksville (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

DSV - Global transport and logistics in Clarksville, TN is seeking a Training Supervisor to lead and coordinate warehouse training programs, ensuring alignment with client and company standards. The role focuses on developing and delivering training, maintaining documentation, and supporting ISO and continuous improvement activities while fostering a safe, compliant operation.

The ideal candidate will have at least two years of supervisory training experience, strong leadership, and proficient

Qualifications

• High school diploma required.
• Minimum of 2 years of supervisor experience in training or warehousing.
• Experience developing and implementing compliance strategies and plans.
• Forklift training certification is preferred.

Responsibilities

• Facilitate shift training on safety, operations, quality, and procedure updates.
• Implement on-the-job training programs to improve site performance.
• Conduct and supervise training and development programs for employees.
• Plan and deliver new hire orientation training.
• Ensure training data is entered into the training matrix and documentation is up to date.
• Ensure site safety and training programs meet regulatory, DSV, and client requirements.

Skills

Leadership

Communication

Organizational skills

Team supervision

Training coordination

Problem solving

Education

High School Diploma

Tools

Microsoft Office

RF Scanners

WMS

Job description

DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: Clarksville, TN

Division: Solutions

Job Posting Title: Training Supervisor

Time Type: Salary

Position Summary

The Training Supervisor is a visible leadership and development role. This individual is responsible for supporting all training programs in the warehouse and for the coordination and delivery of training courses that are required by DSV and the client.

This role supports local continuous improvement activities, document controls, and ISO activities. The Supervisor, Training will also ensure that the operation adheres to the overall corporate mission, vision, and core values while consistently meeting client and company expectations.

Essential Duties And Responsibilities

• Facilitate shift training on safety, operations, quality, standard updates, and procedure updates.
• Implement OJT training programs, as required, to improve site performance.
• Conduct and supervise training and development programs for employees.
• Plan and deliver OJT training courses and programs necessary to meet training need while keeping in consultation with department heads.
• Ensure all training information is entered into the matrix.
• Ensure site safety & training programs meet all regulatory, DSV and client requirements.
• Ensure site programs are audit ready to meet ISO (client) & 5-Star (DSV) requirements.
• Arrange for the maintenance of all necessary equipment and materials relating to the effective delivery and measurement of training.
• Responsible for equipment operator training, certifications, documentation, and record keeping.
• Evaluate all Associates skill levels to identify outages and retrain all Associates on any updates.
• Ensure all staffing changes are accurately reflected in the database and in the training files.
• Ensure all information is communicated with your manager.
• Special requirements (OT, vision, strength, etc.). Needs to be flexible with scheduling, could be required to change days and hours of work for training purposes.
• Coordinate & deliver new hire orientation training.

Other Duties

• Performs other duties as assigned.
• Work overtime as dictated by business.

Supervisory Responsibilities

• Communicates all problems and questions to site leadership and implements solutions to minimize risk.
• Follow all safety procedures.
• Responsible for all equipment, supplies, documents, and materials related to job.
• Responsible for following all DSV policies and procedures.
• Complies with all federal, state, and local regulations.
• Communicates with all levels of staff and the public as appropriate to the job.

Required Skills & Competencies

Education & Experience:

• Must have a high school diploma
• Minimum of 2 years of supervisor experience working in training and/or warehousing.
• Prior experience in developing and implementing compliance strategies and plans.
• Preferred: Prior MHE certification / knowledge of basic MHE operation.

Certificates, Licenses, Registrations or Professional Designations

• Satisfactory completion of a forklift training program

Other

• Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.

Computer Skills

• Proficient in Microsoft Office (Excel, Work, and Power Point)
• RF Scanners
• WMS functions

Language Skills

• English (reading, writing, verbal)
• Business communication

Mathematical Skills

• Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing and distributing client products

Other Skills

• Strong attention to detail accuracy and accomplish job tasks in a timely manner
• Good organizational and personnel skills
• Good communication skills, written and oral
• Good leadership, supervision, and planning skills
• Able to work flexible schedules, including nights and weekends, as required by the operation
• Participate in established cross training metrics activities with the opportunity to improve their knowledge in multiple areas/departments and be able to assist as a back-up when the need may arise.
• Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.

Leader of Others

• Accountability
• Business Acumen
• Communication / Building Partnership
• Developing Oneself
• Developing Others
• Drive for Results
• Embracing Change
• Problem Solving
• Empowerment
• Leadership Excellence
• Leading Change
• Problem Solving

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.