Training Manager, Therapy Access Managers - Pulmonary Hypertension

Johnson & Johnson; Titusville (FL); On-site; USD 93,000 - 155,000; Full time

Job summary

An established industry player is seeking a Training Manager to enhance the effectiveness of the Therapy Access Manager team. This role is crucial for integrating strategic leadership with hands-on training management, ensuring alignment with organizational goals. You will lead training initiatives, collaborate with cross-functional teams, and develop impactful training content. If you have a passion for healthcare innovation and the ability to drive training excellence, this opportunity allows you to make a significant difference in patient care and treatment success. Join a team dedicated to transforming lives and advancing healthcare solutions.

Benefits

Health Insurance

Pension Plan

Disability Plan

Vacation Pay

Sick Time

Holiday Pay

Work-Life Balance Programs

Qualifications

• 6+ years of related work experience with 3+ years in sales or reimbursement.
• Proficient in Microsoft Office and able to navigate customer platforms.

Responsibilities

• Lead training initiatives for Therapy Access Managers in Pulmonary Hypertension.
• Develop and deliver training programs focused on customer access knowledge.

Skills

Communication Skills

Project Management

Field Reimbursement Knowledge

Training Development

Cross-functional Collaboration

Education

Bachelor's Degree

Advanced Degree

Tools

Microsoft Office Suite

Veeva/iConnect

Dashboards

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function: Market Access

Job Sub Function: Reimbursement

Job Category: Professional

All Job Posting Locations: Titusville, New Jersey, United States of America

Job Description:

We are searching for the best talent for Training Manager, Therapy Access Managers - Pulmonary Hypertension in Titusville, New Jersey.

About Us

At Johnson & Johnson Innovative Medicine, what matters most is helping people live full and healthy lives. We focus on treating, curing, and preventing some of the most devastating and complex diseases of our time. And we pursue the most promising science, wherever it might be found. We are Johnson & Johnson Innovative Medicine. Our mission drives us. Our patients inspire us. We collaborate with the world for the health of everyone in it.

An important aspect of patient unmet need includes helping them start and stay on their medicine for the best chance at treatment success. The Patient Engagement and Customer Solutions (PECS) organization serves patients during their treatment journey with Johnson & Johnson Innovative Medicine therapies, to help overcome challenges to fulfillment, on-boarding, and adherence.

About Pulmonary Hypertension

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Our Pulmonary Hypertension team is focused on transforming the disease into a long-term manageable condition. Bringing your passion for health to this team will help discover and develop effective treatments that help patients live their best possible life.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Job Summary:

The Training Manager plays a pivotal role in integrating strategic leadership with hands-on field training management to foster the development of the Pulmonary Hypertension Therapy Access Manager (TAM) team. This position is responsible for enhancing field effectiveness and training impact while ensuring strategic alignment with organizational goals. The distribution of responsibilities may adjust based on business needs.

Key Responsibilities:

1. Strategic Leadership and Project Management:
   • Lead FRM training initiatives aligning with both commercial and PECS objectives.
   • Design and implement logistics and content for Plan of Action (POA) meetings, workshops, new hire training, and product launches.
   • Serve as the subject matter expert (SME) for field reimbursement and market access, supporting product lifecycle from pre-FDA approval through post-launch.
   • Identify innovative best practices and technologies to enhance training experiences.
   • Collaborate with cross-functional teams including Learning Excellence, Commercial & PECS leadership, Brand, Regulatory, and HCC stakeholders to design impactful learning programs.
   • Oversee the Copy Approval Process for FRM training materials.
2. Content Development:
   • Partner with Brand, Marketing, and PECS teams to pinpoint learning opportunities and develop targeted training programs.
   • Lead content creation for TAM new hire training and POA meetings.
   • Ensure compliance with HCC/Regulatory guidelines while maintaining organized and approved content within the TAM SharePoint site.
3. Training Development and Delivery:
   • Develop and facilitate new hire and ongoing training programs focused on customer delivery and access knowledge.
   • Conduct training on key systems (e.g., Dashboards, Veeva/iConnect) and Patient Support Programs (PSPs).
   • Lead workshops and learning sessions aimed at enhancing understanding of access strategies and market updates.
   • Utilize innovative approaches and technologies to design engaging training programs that ensure high-impact learning.
4. Field Coaching and Engagement:
   • Conduct field rides to provide coaching and support to new hires and existing team members.
   • Collaborate with Associate Directors (ADs) to identify training needs and offer constructive feedback for continuous improvement.

Qualifications

Required

• A Minimum of a Bachelors Degree
• 6+ years of successful related work experience; 3+ years prior sales or field reimbursement experience
• Ability to navigate customer facing platforms, learn internal software programs and learning technology platforms as necessary
• Proficient in Microsoft Office Suite (Outlook, PowerPoint, Word, Excel)
• Excellent written and oral communication, facilitation and platform skills
• Proven ability to thrive in both an independent setting and in a cross functional / team environment
• Ability to travel as-needed Titusville, NJ home office engagements
• Ability to travel overnight as required to successfully execute job responsibilities (up to 75% travel)

Preferred

• Advanced degree, or clinical license
• Five years experience in specialty and/or rare disease state, preferably in PAH
• Four years of reimbursement or relevant managed care experience
• Clinical experience in pulmonary arterial hypertension (PAH) or related areas of cardiology and/or pulmonology
• Experience and prior interaction with payer decision makers
• Strong understanding of the specialty pharmacies, managed care, pharmacy benefit and government payers and their impact on product access
• Ability to communicate payer coverage criteria and prior approval processes
• Strong clinical knowledge as it relates to payer approval process, and solid business acumen
• Success exhibiting peer leadership, mentorship and coaching to new hires as well as the rest of the team

Skills to Be Developed

• Cross-functional collaboration and organizational impact.
• Expertise with the Copy Approval Process
• Leadership and facilitation capabilities.
• Executive Presence

Remote work options may be considered on a case-by-case basis and if approved by the Company.

The base pay range for this position is $93,000 USD to $155,000 USD.

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/ performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

Employees may be eligible to participate in Company employee benefit programs such as health insurance, savings plan, pension plan, disability plan, vacation pay, sick time, holiday pay, and work, personal and family time off in accordance with the terms of the applicable plans. Additional information can be found through the link below.

https://www.jjbenefitsguides.com/home.html

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

The anticipated base pay range for this position is : 99000-155000