Training Manager: Grow Leaders, Elevate Service

Huddle House; Holt Homes (GA); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Aggressive bonus plan

Company car

Health insurance

401k

Tuition reimbursement

Paid time off

Work-life balance

Learning opportunities

Job summary

Rocket Enterprises in Southeast Georgia operates multiple brands and is seeking a Training Manager to lead the training of General Managers, Assistant Managers and Shift Leaders, ensuring LMS completion and onboarding across stores. You will guide LTOT trainings to keep product knowledge aligned with brand standards and coordinate with district leadership.

You will coach staff, promote guest satisfaction, uphold safety and company policies, and support marketing programs while driving

Qualifications

• 7–10 years of restaurant experience required.
• 3–5 years in management positions.
• Financial planning experience including budgeting, scheduling and P&L.

Responsibilities

• Ensures all Team Members in the District are trained, motivated and empowered to deliver total Guest satisfaction.
• Evaluates each restaurant's QSC standards. Provides regular feedback and coaching on improvement; conducts periodic inspections of the restaurant.
• Communicates all customer comments and concerns to the appropriate Restaurant Manager; follows up to ensure they are handled in a timely and effective way.
• Ensures all General Managers and GMITs receive appropriate orientation, training and development opportunities.
• Trains, coaches and provides regular performance feedback to motivate and improve the performance of all Team Members.
• Evaluates overall performance of General Managers and GMITs based on clearly communicated standards and expectations.
• Supports company-wide marketing programs; evaluates local restaurant marketing strategies developed by the Marketing Department.
• Ensures that business and personnel practices are within the law and consistent with company policies and procedures.
• Serves as a role model and sets a positive example for the entire team in all aspects of business and personnel management.
• Upholds company food safety, food handling and sanitation requirements, to ensure the health and safety of our Guests and Team Members.
• Pulls shifts when needed to aid stores with manning issues.
• Works along side MITs to ensure they have adequate knowledge to execute their duties prior to pulling shifts on their own.

Skills

Interpersonal skills

Team leadership

Coaching

Initiative

Problem solving

Job description

Rocket Enterprises in Southeast Georgia operates multiple brands and is seeking a Training Manager to lead the training of General Managers, Assistant Managers and Shift Leaders, ensuring LMS completion and onboarding across stores. You will guide LTOT trainings to keep product knowledge aligned with brand standards and coordinate with district leadership.

You will coach staff, promote guest satisfaction, uphold safety and company policies, and support marketing programs while driving