Training Manager, Field Access & Reimbursement

Syneos Health/ inVentiv Health Commercial LLC; Boston (MA); On-site; USD 83,000 - 90,000; Full time

Benefits offered by this job

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Job summary

Syneos Health seeks a Field Access and Reimbursement Training Manager Consultant to develop and deliver training for Field Access Manager teams and related commercial functions. This role partners with client stakeholders to identify practical, compliant training needs that enhance access, reimbursement capabilities and field execution.

The ideal candidate will bring pharmaceutical field access and training experience, adapt to multiple therapeutic areas, including IBD and EoE, and deliver

Qualifications

• Bachelor's degree required in a relevant field.
• Experience in pharmaceutical, biotechnology, healthcare, or medical education environments.
• Experience supporting Field Access Manager, Market Access, Reimbursement, Patient Services, or related field-based functions.
• Strong facilitation experience delivering virtual and instructor-led training.
• Experience developing and implementing training curricula and learning solutions.
• General clinical and healthcare knowledge across multiple therapeutic areas.
• Strong project management, organization and stakeholder management skills.
• Ability to work independently in a remote, client-facing environment.
• Willingness to travel to Boston and other meeting locations.

Responsibilities

• Develop and support training strategies aligned to client objectives and therapeutic needs.
• Partner with client stakeholders to review and enhance training for Field Access Manager teams.
• Ensure programs are practical, compliant and aligned to access and reimbursement priorities.
• Evaluate workshops and training materials and suggest improvements based on feedback.
• Plan, coordinate and execute NSMs, POA and District Meetings with cross-functional teams.
• Facilitate engaging virtual, live and hybrid training programs.
• Manage training deliverables across onboarding and ongoing field education initiatives.
• Adapt facilitation techniques to diverse learner groups and experience levels.
• Serve as a credible training partner across clinical, medical, access and reimbursement topics.

Skills

Field access training

Facilitation

Adult learning principles

Training curriculum development

Project management

Stakeholder management

Remote work capability

Education

Bachelor's degree

Job description

Description

The Field Access and Reimbursement Training Manager Consultant will develop and support delivery of training programs that support Field Access Manager (FAM) teams and related commercial functions. This individual will partner closely with client stakeholders to identify practical, compliant, and field-focused training needs that enhance access and reimbursement capabilities, product knowledge, and field execution.

The ideal candidate brings experience in pharmaceutical field access, reimbursement, patient support services, training facilitation, and adult learning principles, along with the ability to work across multiple therapeutic areas. Initial focus will support Inflammatory Bowel Disease (IBD) and Eosinophilic Esophagitis (EoE).

Key Responsibilities

Facilitation & Training Delivery

• Develop and support training strategies aligned to client business objectives, field access priorities, and therapeutic area needs.
  
• Partner with client stakeholders to review and enhance training needs for Field Access Manager teams and related commercial or medical support functions.
  
• Ensure training programs are practical, field-relevant, compliant, and aligned to access and reimbursement priorities.
  
• Evaluate current workshops and training materials and recommend improvements based on business needs and learner feedback.
  
• Support the planning, coordination, and execution of National Sales Meetings (NSMs), Plan of Action (POA) Meetings, and District Meetings, partnering with cross-functional teams to deliver training content and ensure successful meeting outcomes.
  
• Facilitate engaging virtual, live, and hybrid training programs.
  
• Manage training deliverables across onboarding, backfill training, and ongoing field education initiatives.
  
• Adapt facilitation techniques to diverse learner groups and varying levels of experience.
  
• Foster an interactive learning environment that promotes participation, collaboration, and application of key concepts.
  
• Serve as a credible training partner across clinical, medical, access, reimbursement, and field-based topics.
  

Client Partnership & Cross-Functional Collaboration

• Build strong partnerships with client stakeholders across Market Access, Medical Affairs, Commercial Operations, Compliance, Legal, and Learning & Development functions.
  
• Partner with subject matter experts to ensure content accuracy and relevance.
  
• Provide proactive communication regarding project status, priorities, risks, and deliverables.
  
• Align training initiatives with strategic business objectives and organizational goals.
  

Learning Measurement & Continuous Improvement

• Assess training effectiveness through learner feedback, knowledge assessments, stakeholder input, and performance indicators.
  
• Identify and implement continuous improvement opportunities.
  
• Monitor business needs and evolving market dynamics to ensure training remains relevant and effective.
  
• Recommend enhancements to learning materials, workshops, and delivery methods.
  

Required Qualifications

• Bachelor's degree required.
  
• Experience in pharmaceutical, biotechnology, healthcare, medical education, training, or related industry environments.
  
• Experience supporting Field Access Manager, Market Access, Reimbursement, Patient Services, or related field-based functions.
  
• Strong facilitation experience delivering virtual and instructor-led training programs.
  
• Demonstrated experience developing and implementing training curricula and learning solutions.
  
• General clinical and healthcare knowledge with the ability to support multiple therapeutic areas.
  
• Strong project management, organization, and stakeholder management skills.
  
• Ability to work independently in a remote, client-facing environment.
  
• Willingness to travel as needed to Boston and other meeting locations.
  

Preferred Qualifications

• Experience supporting Inflammatory Bowel Disease (IBD) and/or Eosinophilic Esophagitis (EoE).
  
• Experience with specialty pharmacy, market access, reimbursement, patient support, or field reimbursement programs.
  
• Instructional design and curriculum development expertise.
  
• Experience supporting pharmaceutical product launches.
  
• Prior experience working with field-based commercial, access, reimbursement, or patient services teams.

The anticipated hourly rate for this position is $60.00/hr to $65.00/hr but may vary based on various factors such as the candidate's qualifications, skills, competencies and proficiency for the role.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace.

At times, we will consider transferable skills from previous roles.

As a Syneos Health freelance, temporary, or contract employee, you may be eligible to participate in the Company 401k match and benefits such as paid time off or benefits through provisions in the Affordable Care Act or State-specific requirements depending on the terms of your employment. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements for temporary/freelance/contract employees.

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Why Syneos Health?

You partner with industry experts to solve and execute against today's toughest commercialization challenges facing the world's leading healthcare companies. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities on our Commercial Operations and Leadership teams. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

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