Training Manager, Medical & Key Account Manager (KAM)

Syneos Health, Inc.; Newtown (PA); On-site; USD 83,000 - 88,000; Full time

Job summary

Syneos Health is seeking an Interim Medical & Key Account Manager (KAM) Training Manager to design, develop and deliver a best-in-class onboarding and training program for KAMs and MSLs. You will partner with commercial, medical, market access and institutional strategy leaders to ensure a seamless learning experience in a fast-paced alliance environment.

The role requires strategic thinking, cardiovascular disease knowledge, and a track record of leading cross-functional initiatives across

Qualifications

• Bachelor's degree required; advanced degree preferred.
• 3 days in the Titusville, NJ office.
• 5+ years in pharmaceutical industry in training, sales excellence, or L&D roles.
• Experience supporting KAMs, MSLs, or field medical teams.
• Strong disease-state and clinical acumen including anticoagulant markets.

Responsibilities

• Serve as the primary commercial training lead and program integrator for KAM and Medical onboarding curriculum.
• Lead learning strategy, content development and implementation of training.
• Co-lead onboarding and training strategy for field readiness and launch readiness milestones.
• Ensure alignment across commercial, medical, market access, and institutional strategy functions.
• Partner with KAM Liaison Training Lead to ensure integration across learning programs.

Skills

pharma training

training program

project management

stakeholder management

cross-functional leadership

Education

Bachelor's degree

Advanced degree preferred

Job description

Training Manager, Medical & Key Account Manager (KAM)

Updated: Today
Location: Newtown, PA, United States
Job ID:17521-OTHLOC-CwmwYfw6

We are seeking an experienced Interim Medical & Key Account Manager (KAM) Training Manager to serve as the commercial training co-lead for a high-profile pharmaceutical alliance launch. This role will be responsible for the end-to-end design, development, and delivery of a best-in-class onboarding and training program supporting both Key Account Managers (KAMs) and Medical Science Liaisons (MSLs).

The successful candidate will partner closely with commercial, medical, market access, and institutional strategy leaders to ensure a seamless and integrated learning experience. This role requires a strategic thinker with deep pharmaceutical training expertise, strong cardiovascular knowledge, and the ability to lead complex cross-functional initiatives in a fast-paced alliance environment.

Key Responsibilities

• Serve as the primary commercial training lead and program integrator for the KAM and Medical onboarding curriculum.
  


• Be responsible for learning strategy, content development, and leading implementation of training.
  


• Co‑lead the development and execution of a comprehensive onboarding and training strategy supporting field readiness and ensure all milestones are achieved ahead of launch readiness requirements.
  


• Ensure alignment across commercial, medical, market access, and institutional strategy functions.
  


• Partner closely with the KAM Liaison Training Lead to drive consistency and integration across learning programs.
  


• Ensure content is engaging, compliant, and aligned with business objectives.
  


• Facilitate communication among internal and external partners to ensure timely execution of project deliverables.
  


• Manage external training and learning vendors to ensure quality, efficiency, and timely delivery.
  


• Escalate and resolve issues proactively to keep initiatives on track.
  


• Drive continuous improvement based on stakeholder feedback and business needs.
  

Required Qualifications

• Bachelor's degree required; advanced degree preferred.
  


• Requires 3 days in the Titusville, NJ office.
  


• 5+ years of pharmaceutical industry experience in sales training, medical training, sales excellence, learning and development, or commercial capabilities roles.
  


• Demonstrated experience supporting Key Account Managers (KAMs), Medical Science Liaisons (MSLs), and/or field medical teams.
  


• Strong disease‑state and clinical acumen, including the anticoagulant market (stroke, acute coronary syndrome, and atrial fibrillation) and the competitive landscape.
  


• Experience developing and delivering large‑scale onboarding and launch training programs.
  


• Deep understanding of integrated delivery networks (IDNs), hospital systems, market access, and healthcare decision‑making.
  


• Strong project management and stakeholder management skills.
  


• Proven ability to lead complex, cross‑functional initiatives and influence senior leadership.
  

Preferred Qualifications

• Corporate sales excellence, commercial effectiveness, or capability‑building leadership experience.
  


• Advanced facilitation and instructional design expertise.
  


• Experience supporting cardiovascular product launches.
  


• Knowledge of adult learning principles and modern learning methodologies.
  

The anticipated hourly rate for this position is $60.00/hr to $64.00/hr but may vary based on various factors such as the candidate’s qualifications, skills, competencies and proficiency for the role.

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Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

As a Syneos Health freelance, temporary, or contract employee, you may be eligible to participate in the Company 401k match and benefits such as paid time off or benefits through provisions in the Affordable Care Act or State‑specific requirements depending on the terms of your employment. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements for temporary/freelance/contract employees.

Discover what our more than 29,000 employees already know: work here matters everywhere. We work hard,and smart, all in the name of getting much‑needed therapies to thosewho need them most. A career with Syneos Health means your everyday work improvespatients’ lives around the world. Selecting us as an employer secures a career inwhich you’re guaranteed to:

Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Together we share insights, use the latest technologies and apply advanced business practices to speed our customers’ delivery of important therapies to patients.