Training Manager - Distribution Center

AutoZone; Tolleson (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

AutoZone in Tolleson, AZ is seeking a Distribution Center Training Manager to shape a skilled, safety‑conscious workforce. You will develop, implement, and refine onboarding and ongoing training programs to improve operational performance and reduce turnover.

You will lead the Train the Trainer program, coordinate trainer needs, collaborate on selecting instructors, deliver engaging sessions, monitor performance, and maintain training records to support continuous improvement across the DC.

Qualifications

• Minimum of 3 years in a supervisory/advisor role; prior training experience preferred.
• Certification to operate Powered Industrial Equipment (PIE) is preferred/required.
• Strong communication, coaching, adaptability and teamwork across fast-paced environments.

Responsibilities

• Lead the “Train the Trainer” program to standardize instruction across the DC.
• Identify and evaluate trainer needs on a quarterly basis.
• Collaborate with advisors to select and develop trainers.
• Facilitate engaging training sessions to ensure consistent instruction across shifts.
• Track and monitor trainer performance, providing ongoing feedback and adjustments.
• Ensure new hires receive structured training aligned with operational demands.
• Assign trainers, evaluate progress, and provide personalized coaching.
• Conduct one-on-one check-ins to reinforce learning and address gaps; maintain training records.
• Partner with the DC Safety Manager to address incidents and refine training materials; support safety certifications and retraining.
• Conduct quarterly reviews and updates to training content to align with business needs.
• Organize mentor programs to foster growth among employees; ensure cross-training opportunities across departments.
• Provide leadership in DC orientation and assist in broader training initiatives across the site.

Skills

Exceptional communication

Coaching abilities

Adaptability

Teamwork

Job description

The Distribution Center Training Manager plays a pivotal role in shaping a skilled and efficient workforce by developing, implementing, and refining training programs that empower employees. They ensure consistent onboarding, track employee progress, and proactively adjust training strategies to enhance operational performance and workplace safety. By fostering a culture of learning, continuous improvement, and collaboration, they help reduce turnover, improve retention, and support long-term company success

• Lead the “Train the Trainer” Program


• Identify and evaluate trainer needs quarterly.


• Collaborate with advisors to select and develop trainers.


• Facilitate engaging training sessions to ensure consistent instruction.


• Track and monitor trainer performance, providing ongoing feedback and adjustments.

Empower New Hires for Success

• Ensure new hires receive structured training aligned with operational demands.


• Assign trainers, evaluate progress, and provide personalized coaching.
  
• Conduct one‑on‑one check‑ins to reinforce learning and address gaps.


• Maintain accurate training records to track development milestones.

Enhance Workplace Safety & Compliance

• Partner with the DC Safety Manager to address incidents and refine training materials.


• Facilitate safety certifications and retraining programs as needed.


• Proactively adapt training content to prevent workplace risks.

Drive Operational Excellence & Continuous Learning

• Monitor turnover and injury statistics by trainer and department to optimize training efforts.


• Conduct quarterly reviews and training updates to align with business needs.


• Organize mentor programs to foster growth among employees.

Collaborate & Innovate

• Work alongside management teams to identify skill gaps and implement solutions.


• Provide leadership in DC orientation and assist in broader training initiatives.


• Ensure seamless cross‑training opportunities for trainers across departments.

What We’re Looking For

• Experience: Minimum of 3 years in a supervisory/advisor role; prior training experience preferred.


• Skills: Exceptional communication, coaching abilities, adaptability, and teamwork in a fast‑paced environment.


• Certifications: Must be certified to operate Powered Industrial Equipment (PIE).

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.


• Leadership: 1-2 years of supervisory experience in a similar setting


• High Volume: 1-2 years of warehouse experience in a high-volume distribution or logistics environment.