Training Manager

Socket.dev; Concord (NH); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive benefits

Paid Time Off

403(b) Retirement Plan

Tuition reimbursement

Public Service Loan Forgiveness

Job summary

Riverbend is seeking a Training Manager to lead the Training Institute, overseeing LMS administration (Relias), onboarding, and continuing education to ensure staff competency and regulatory compliance. You will drive accreditation readiness, coordinate the Training Committee, and collaborate across departments to elevate training outcomes.

You will partner with leadership to design scalable curricula, coach trainers, and use data-driven evaluation to close learning gaps and improve patient

Qualifications

• Master's degree required.
• 3–5 years' experience in training, healthcare operations, or workforce development preferred.
• Experience with learning management systems and compliance initiatives preferred.

Responsibilities

• Lead development, implementation, and success of the Training Institute through collaboration, engagement, data reporting, and strategic workforce initiatives.
• Lead and organize the Riverbend Training Committee.
• Manage Relias LMS implementation, administration, optimization, reporting, and user support.
• Support CCBHC readiness, competency tracking, compliance, accreditation, and audit preparation.
• Oversee onboarding processes, training records, accreditation, and documentation.
• Design and update an onboarding curriculum to ensure regulatory compliance and workforce development needs.
• Support internship, partnership, and workforce development initiatives.
• Oversee trainer development, curriculum design, and training evaluation; use data to close learning gaps.

Skills

Training & Development

LMS Administration

Regulatory Compliance

Curriculum Design

Leadership

Education

Master's degree

Tools

Relias LMS

Job description

Description

Lead the Future of Learning at Riverbend!

Are you passionate about building robust training infrastructures, empowering clinical and operational workforces, and driving strategic professional development?

We are seeking a dynamic, strategic, and tech-savvy Training Manager to lead our educational initiatives and spearhead the success of our Training Institute. In this high-impact role, you will be the driving force behind workforce competency development, Learning Management System (LMS) administration, and rigorous compliance training—directly ensuring our team is equipped to deliver exceptional, CCBHC-compliant behavioral health care.

As our Training Manager, you will provide visionary leadership for our entire training ecosystem. Operating at the core of organizational growth, you will partner across departments to manage our Relias LMS, coordinate the Riverbend Training Committee, support critical accreditation and audit processes, and champion comprehensive onboarding and continuing education programs that elevate staff performance and patient outcomes.

Why Join Us?

Make a real impact—every single day. Join one of the state’s largest and most respected community mental health providers, where your work directly changes the lives of local individuals and families. At Riverbend, you’re not just filling a role—you’re helping transform lives and strengthen our community.

At Riverbend, you’ll be part of a collaborative, mission-driven team that is deeply committed to both client care and employee growth. We foster a supportive and inclusive environment where your voice matters, your contributions are recognized, and your career can thrive.

If you’re looking for meaningful work, a strong team culture, and real opportunities for professional growth through training, certifications, and advancement—Riverbend is the place to build your future while making a difference.

What You’ll Do

• Lead the development, implementation, and ongoing success of the Training Institute through organizational collaboration, stakeholder engagement, data-informed reporting, and strategic workforce development initiatives.
• Lead and organize the Riverbend Training Committee.
• Manage Relias LMS implementation, administration, optimization, reporting, and user support.
• Support CCBHC including readiness, competency tracking, compliance, accreditation, and audit preparation.
• Oversee continuing education processes, training records, accreditation and documentation.
• Design, implement and continuously update a comprehensive onboarding training curriculum to ensure compliance with state, federal and CCBHC regulations, organizational standards, and workforce development needs.
• Support internship, workforce development, grant, and partnership initiatives.
• Oversee internal trainer development, curriculum design, and training evaluation processes. Leverage evaluation data to enhance educational content, address learning gaps, design, develop, or coordinate training solutions to meet organizational needs.

Who You Are:

• Experience in Training & Development: Proven track record in designing, managing, and scaling training programs—ideally within behavioral health, healthcare, or human services environments.
• LMS Expertise: Hands-on experience administering learning management systems (Relias LMS experience strongly preferred).
• Regulatory & Compliance Acumen: Deep familiarity with CCBHC standards, healthcare accreditation processes, and state/federal training mandates.
• Instructional Design & Evaluation Skills: Strong command of curriculum development, adult learning theories, trainer coaching, and data-informed training evaluation.
• Leadership & Collaboration: Exceptional communication, project management, and stakeholder engagement skills with the ability to lead committees and drive strategic initiatives.

Requirements

What You’ll Bring

• Master degree in related field required.
• Three to five (3-5) years' experience in training, healthcare operations, workforce development, or related field preferred.
• Experience with learning management systems and compliance initiatives preferred.

Outstanding Benefits & Perks:

• Competitive wages depending on level of education and experience.
• Comprehensive benefits package to include:
  • Choice of 3 Medical plans
  • Prescriptions Benefits
  • Health Reimbursement Account (HRA)
  • Flex Spending Account (FSA)
  • Doctor on Demand
  • Harvard Pilgrim Well-Being Program Benefits
  • Choice of 2 Dental plans
  • Vision Plan
  • Short- and Long-Term Disability, Life, and Supplemental Life Insurance Plans
  • Employee Assistance Program (EAP)
• Generous Paid Time Off (PTO) accrual and Extended Illness Leave
• 8 Paid Holidays
• 403(b) Retirement Plan with company match
• Tuition reimbursement, discounts on tuition through partnered colleges and training opportunities to grow your career
• Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program

Ready to take the next step toward independent licensure?

Riverbend provides structured clinical supervision, ongoing training, and a collaborative environment designed to help Graduate Level, license-eligible clinicians build skills, confidence, and a long-term career.

Equal Opportunity Employer:

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Are you ready to inspire, educate, and lead workforce excellence?