Training Manager

Supply Chain / DHL; China Grove (NC); On-site; Confidential; Full time

Job summary

DHL Supply Chain in North Carolina is seeking a Training Manager to administer and facilitate development programs, ensuring compliance with corporate, OSHA and regulatory guidelines. You will collaborate with campus operations to deliver onboarding, safety and CSCS training and monitor training records.

The role emphasizes leadership, budgeting and reporting, measuring training effectiveness and driving associate development across multiple campus locations.

Qualifications

• Bachelor’s Degree or equivalent work experience.
• 3 years’ experience in a supervisor or management role.
• 3 years’ logistics or manufacturing industry, preferred.

Responsibilities

• Develop and publish annual training calendar
• Facilitate safety, onboarding, and key training programs
• Update training procedures, materials and guides
• Plan and coordinate training events across campuses
• Leverage learning technologies for team growth
• Assess ongoing training needs
• Collaborate with Safety Manager on safety initiatives
• Develop and report training metrics
• Maintain training records systems
• Manage training budget and invoicing
• Coordinate onboarding training with teams
• Lead and coach training supervisors in Safety, Quality, CSCS
• Foster relationships with Learning & Development and HR teams
• Report quarterly training center activity
• Oversee overall Training Center budget

Skills

Supervisory experience

Management

Logistics

Training development

Education

Bachelor's degree or equivalent

Job description

Training Manager

Do you enjoy working in a team environment providing strategic counsel and advisory services to leaders on business- and people-related issues? Do you take an energetic and influential approach to bring challenge and perspective to a business agenda? Would you get job fulfillment by playing a pivotal role in making sure our environment is the best possible workplace for our associates? Do you have a high regard for personal accountability and fully understand why integrity, trust, and customer focus are required qualities to display within the Human Resources function?

If so, DHL Supply Chain has the opportunity for you.

Job Description

Administer and facilitate training and development programs to ensure that DHL Supply Chain Team Members are duly trained in accordance with corporate, OSHA and legislative guidelines. Support activities for Team Members and ensure all processes are documented to meet company, regulatory and corporate requirements.

• Develop, maintain and publish annual training calendar for the Training Center
• Facilitate HS&E, MHE, CSCS, onboarding best practice and other key organizational training programs
• Develop and update internal training program procedures, materials, manuals, user guides etc. to meet corporate onboarding training requirements
• Oversee the planning, scheduling and coordination of training events for campus locations, to include start-ups
• Leverage the use learning technologies to manage the Training Center Team growth and development
• Assess ongoing training needs using various formats
• Work closely with Campus Field Safety Manager on any relevant safety changes or initiatives
• Develop, track and report on training metrics for training effectiveness for the Regional Training Center
• Ensure systems are in place to properly maintain and manage training records
• Maintain financial allocation documentation for training invoicing. Coordinate and manage weekly allocation/reclass process
• Work closely with recruiting, operations and functional support teams to ensure effectiveness and delivery of weekly onboarding training
• Provide leadership and coaching to training supervisors in the areas of Safety, Quality and CSCS Foundations training to ensure effectiveness of all training programs
• Build and maintain good working relationship with Learning and Development Team, local operations management teams and the HR and recruiting team to insure quality training and issue resolution
• Update business leaders and campus business partners quarterly on training center activity, throughput, issues and concerns
• Oversee financial budget for the Training Center

Required Education and Experience

• Bachelor’s Degree or equivalent work experience, required
• 3 years’ experience in a supervisor or management role, required
• 3 years’ logistics or manufacturing industry, preferred

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.