Training Lead — Enterprise Change & Adoption (Federal)

Integral; Tysons (VA); Hybrid; USD 130,000 - 140,000; Full time

Benefits offered by this job

Paid parental leave

401(k) vesting

Medical, Dental & Vision Insurance

Flexible Spending Accounts

Short-Term & Long-Term Disability

Life Insurance

Paid Time Off & Holidays

Bonuses & Awards

Professional Training Reimbursement

Employee Assistance Program

Job summary

Integral Federal in Tysons, VA, seeks a Training Lead to provide VA Memorials Integration Services and Innovation (MISI) end-user training and change impact analysis for NCA personnel transitioning from BOSS-E and MBMS to VA-EISS.

Responsibilities include coordinating readiness with the Government and delivery streams, developing role-based training, translating workflows into materials, using VA-authorized AI tools with SME verification, and measuring learner readiness and post-cutover adoption.

Qualifications

• Bachelor’s Degree in computer science or IT related degree with 5 years' experience.
• Experience leading enterprise software training and organizational change management in a federal or regulated environment.
• Ability to translate business processes and technical releases into accurate, role-specific instructional materials.
• Experience with virtual/instructor-led training, stakeholder engagement, accessibility and adoption metrics.
• Ability to review AI-produced learning content against approved source policies before use.

Responsibilities

• Coordinate launch readiness with the Government and delivery streams.
• Develop role-based training and change-management plans for cemetery staff, schedulers, caseworkers and support personnel.
• Translate approved VA-EISS workflows into instructor materials, job aids, scenario walkthroughs and accessible self-service content.
• Coordinate training readiness, change impacts, communications and training feedback with NCA and VA Product Owners.
• Use VA-authorized AI tools to draft materials and FAQs, with SME verification for policy accuracy, accessibility and privacy.
• Measure learner readiness, completion, adoption barriers and post-cutover support needs; update content after approved releases.

Skills

Enterprise training

Change management

Instructor-led training

Stakeholder engagement

Policy & compliance

AI content review

Education

Bachelor’s degree in CS/IT

Instructional design credentials

Job description

Integral Federal in Tysons, VA, seeks a Training Lead to provide VA Memorials Integration Services and Innovation (MISI) end-user training and change impact analysis for NCA personnel transitioning from BOSS-E and MBMS to VA-EISS.

Responsibilities include coordinating readiness with the Government and delivery streams, developing role-based training, translating workflows into materials, using VA-authorized AI tools with SME verification, and measuring learner readiness and post-cutover adoption.