Training Institute Senior Specialist

Credit Builders Alliance; Washington (District of Columbia); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Disability insurance

Flexible Spending Account

403(b) retirement with employer match

Paid time off

Holiday policies

Job summary

The Training Institute Senior Specialist at Credit Builders Alliance leads and delivers training, technical assistance, and curriculum to credit building professionals, presenting CBA’s signature trainings, leading cohorts, and supporting curriculum development.

This role manages webinars, plans cohorts for housing providers and credit initiatives, recruits participating organizations, and measures outcomes for funders, while collaborating with teams to keep content current and impactful.

Qualifications

• Excellent communication skills and public speaking experience.
• Background in nonprofit financial capability or credit-related work.
• Highly organized with strong ownership of quality work.
• Experience training or facilitating presentations in credit or finance.
• Ability to set and adapt goals based on needs and priorities.
• Proficiency with MS Office, Zoom, and collaboration tools.
• Commitment to helping community development through credit access.
• Strong integrity, leadership, analytical and problem-solving skills.
• Knowledge of Salesforce; project management experience (Asana).
• Experience in financial coaching, housing counseling, or credit education.

Responsibilities

• Lead CBA’s signature credit trainings for practitioners serving consumers and small businesses.
• Deliver virtual and in-person training series to support organizations in housing, rent reporting, and credit tools.
• Provide individual credit-building support for organizations’ programs.
• Lead webinars, recruit speakers, coordinate logistics.
• Plan and lead grant and consulting cohorts for housing providers and credit professionals.
• Recruit organizations into funded programs.
• Gather program data, measure outcomes, and write impact reports for funders.

Skills

Public speaking

Training facilitation

Organization

Communication

Leadership

Problem-solving

Tools

MS Office

Zoom

Teams

Salesforce

Asana

Job description

Position Summary

The Training Institute Senior Specialist advances CBA’s Training Institute by delivering training, technical assistance, and curriculum to credit building professionals. This position presents CBA’s signature credit trainings, leads cohorts, manages webinars, and supports curriculum development.

Training and Technical Support

• Lead CBA’s signature credit trainings for practitioners who serve consumers and small businesses
• Deliver virtual and occasional in-person credit building training series to support organizations working with small businesses, rent reporting, housing, and credit innovations
• Provide individual credit building support for organizations’ credit programs
• Leading CBA webinars including recruiting speakers, facilitating, and coordinating logistics
• Plan and lead grant and consulting cohorts for housing providers and credit building professionals
• Recruit organizations into funded programs
• Gather program data, measure outcomes, and write impact reports for funders

Partnerships and Outreach

• Present CBA’s mission and programs to potential partners, funders, and key stakeholders
• Share industry updates and insights to promote credit building tools
• Prepare and edit grant and consulting proposals to secure funding
• Support the development, refinement, and updating of training content, materials, and resources
• Edit, review, and test new courses and materials before releasing them
• Turn technical credit information into practical learning for a variety of audiences
• Research and develop new training content based on member needs and CBA priorities
• Other duties as necessary

Qualifications and Essential Skills

Required

• Excellent communication skills, public speaking experience, and history of training/facilitation
• Experience in nonprofit financial capability, credit-related role
• Highly organized and strong ownership of quality work
• Experience training or facilitating presentations especially credit or finance-related
• Experience setting, achieving, and adapting goals and priorities according to emerging needs
• Highly proficient with MS Office (Word, PowerPoint, Excel, Outlook), Zoom, Teams
• Comfort with a fast-paced work environment, multitasking, and substantial amounts of information
• Passion for CBA’s mission, with a commitment to helping community development organizations open doors for low-income individuals to build credit and gain improved financial access
• High degree of integrity, strong leadership, analytical, and problem-solving skills
• Knowledge of Salesforce
• Project management experience (familiarity with Asana)
• Financial coaching, housing counseling, or credit education experience

Minimal travel is required for this position

CBA offers competitive health, dental, and vision benefits, short- and long-term disability, a Flexible Spending Account, 403(b) retirement savings plan with employer match, and generous paid time off and holiday policies.

About CBA:

CBA is an innovative national nonprofit network dedicated to building the capacity of a diverse and growing network of hundreds of nonprofits (CBA members) across the country that helps low- and moderate-income households build strong credit and other financial assets. CBA was created by and for our nonprofit members as a bridge to the modern credit reporting system to help millions of individuals with low credit scores or no credit participate in the mainstream financial system by building credit. Learn more about CBA at www.creditbuildersalliance.org.

Equal Opportunity Employer: CBA

is an equal opportunity employer. We celebrate the diversity and lived experiences of our community and are committed to creating an inclusive environment for all employees. Qualified people are encouraged to apply regardless of their race, color, religion, sexual orientation, gender identity or expression, age, national origin, marital status, disability, veteran status, or record of arrest or conviction.

Reasonable Accommodations Statement:

Toaccomplishthis job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.y of the role, what success in the position looks like, and how this role fits into the organization overall.