Training Experience Coordinator

Lakeshore Sport and Fitness; Chicago (IL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k)

Paid Time Off

Childcare support

Free membership

Discounts on services

Job summary

Lakeshore Sport and Fitness in Chicago is seeking a Training team member to enhance its new leader onboarding. This hands-on role emphasizes interactive training sessions, enabling new hires to learn by doing and ensuring they connect with the company's vibrant culture.

The ideal candidate will have a background in hospitality or fitness and will be responsible for creating engaging training scenarios, tracking progress, and providing feedback. Competitive pay, benefits, and opportunities for growth are offered!

Qualifications

• Background in hospitality, fitness, or service.
• Experience as a coordinator or in a lead role.
• Open to coaching and self-improvement.

Responsibilities

• Lead in-person training sessions for new leaders.
• Develop training materials and engage new hires.
• Track progress and provide feedback.

Skills

Communication

Coaching

Organizational skills

Creative thinking

Job description

THE ROLE

We're looking for an energetic, people-first employee Training team member to bring our new leader onboarding to life. This isn't a desk job — you'll be on the floor every day, running hands‑on training sessions, leading role plays, and creating an environment where new hires learn by doing. Think less classroom, more training theater.

You'll work closely with our People Development team to build and run a training program from the ground up — one that's fun, fast‑paced, and sets our new leaders up for real success from day one.

WHAT YOU'LL DO

• Lead in‑person training sessions for new leaders across our Lakeshore locations
• Build and facilitate role play scenarios, group activities, and live practice exercises that bring our service standards to life
• Create a training environment that is engaging, high‑energy, and consistent
• Develop training materials, scripts, and session guides as the program grows
• Be present and visible on the floor — coaching in the moment, not just in the classroom
• Explore and implement different learning formats (group sessions, one‑on‑one coaching, video, scenario‑based learning) to reach all types of learners
• Track progress and give feedback to new hires and their managers
• Grow alongside the program — this role has leadership development built into it

WHAT WE'RE LOOKING FOR

• Background in hospitality, fitness, or service — you understand what great guest experience looks and feels like
• Natural connector and communicator — you light up a room and people want to follow your energy
• Coordinator or lead level experience; ready to take the next step into leadership
• Creative thinker who can turn a training concept into something people actually enjoy
• Organized, reliable, and consistent — training only works when it's done the same way every time
• A learner yourself — open to coaching and growing into the leader this role will shape you to be

WHY LAKESHORE

Come join our team! At Lakeshore Sport & Fitness, Chicago’s #1 spot for sport, fitness, and fun, we’re proud of our vibrant community and supportive culture where we keep improving and always celebrate each other. We offer competitive pay, 401(k), PTO, childcare, a free membership, discounts on services, and more! If you are looking to start your career and grow this is the place to do it!