Training Enablement Manager

Pentair; Delavan (WI); On-site; USD 71,000 - 132,000; Full time

Job summary

Pentair is seeking a skilled Training & Enablement professional to design and manage a scalable curriculum for contractors, distributors, Sales, and Customer Service in a global water solutions business.

You will own digital-first training delivery, produce job-aids and videos, run live virtual sessions, and conduct in-person clinics to accelerate product adoption and knowledge transfer across partner networks. A bachelor’s degree and 5–8+ years in B2B manufacturing education are required.

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• Willingness to travel 20-25% as required by business needs.
• 5–8+ years of experience in training, enablement, or product education within a B2B manufacturing or industrial environment.
• Demonstrated experience designing and delivering digital-first training, including instructional video, quick-tip content, on-demand learning, job aids, and webinar facilitation.
• Experience educating contractors, installers, technicians, and/or channel partners, with proven ability to simplify complex technical concepts into practical learning.
• Proven track record of enabling internal Sales and Customer Service teams with product knowledge, competitive positioning, and skills-based training.
• Demonstrated ability to measure training effectiveness and connect programs to downstream business outcomes, with experience adjusting content based on performance data.
• Familiarity with distributor, dealer, or contractor channel structures common in building products or technical trade markets.
• Experience in a two-step distribution model where training must reach both distributor partners and end contractors.
• Background in water supply, water disposal, HVAC, plumbing, or adjacent technical product categories.
• Experience with education platforms is preferred.

Responsibilities

• Design and maintain a scalable training curriculum for residential contractors, distribution partners, Sales, and Customer Service.
• Develop contractor-facing education that translates complex technical and application concepts into job-site-ready learning that builds product confidence and reduces installation errors.
• Build Sales and Customer Service enablement content that improves product knowledge, customer conversation quality, competitive readiness, and consistency across customer interactions.
• Develop competitive training that clearly articulates where Pentair outperforms alternatives and equips teams to position those advantages credibly in the field.
• Own training readiness for new product launches, ensuring internal teams, distributor partners, and contractors have the right education before and after launch to support adoption and confident product application.
• Lead the digital-first delivery, building an on-demand library of instructional video, quick-tip formats, technical guides, and blog-style education on internal platforms.
• Produce practical training content independently, including self-filmed videos and job aids, while coordinating with creatives for higher-production assets.
• Lead live virtual training sessions for contractors and internal teams and execute targeted in-person training at events or clinics.
• Coordinate with marketing and other teams to align training with launches, campaigns, and customer journeys.
• Create feedback loops to identify knowledge gaps and continuously improve curriculum quality and adoption.
• Maintain an always-on enablement approach as products and markets evolve.

Skills

Training & enablement

Digital-first training

Content development

Cross-functional collaboration

Performance metrics

Field/contractor education

Channel partner experience

Travel 20-25%

B2B manufacturing

Water/HVAC/plumbing knowledge

Education

Bachelor's degree or equivalent

Tools

Education platforms

Job description

At Pentair, you will work alongside passionate problem-solvers who are committed to the future of our planet. We put our mission into practice, helping the world sustainably move, improve, and enjoy water, life's most essential resource. From our residential water filtration to industrial water management to pool products and more, our 9,000 global employees serve customers in more than 150 countries, working to help create a better world for people and the planet through smart, sustainable water solutions.

At Pentair, you will work alongside passionate problem-solvers who are committed to the future of our planet. We put our mission into practice, helping the world sustainably move, improve, and enjoy water, life's most essential resource. From our residential water filtration to industrial water management to pool products and more, our 9,000 global employees serve customers in more than 150 countries, working to help create a better world for people and the planet through smart, sustainable water solutions.

You Will

• Curriculum Development & Content
  • Design and maintain a scalable training curriculum for residential contractors, distribution partners, Sales, and Customer Service, with content calibrated to the knowledge needs, job context, and decision points of each audience.
  • Develop contractor-facing education that translates complex technical and application concepts into job-site-ready learning that builds product confidence and reduces installation errors.
  • Build Sales and Customer Service enablement content that improves product knowledge, customer conversation quality, competitive readiness, and consistency across customer interactions.
  • Develop competitive training that clearly articulates where Pentair outperforms alternatives and equips teams to position those advantages credibly in the field.
  • Own training readiness for new product launches, ensuring internal teams, distributor partners, and contractors have the right education before and after launch to support adoption and confident product application.
• Digital-First Delivery
  • Own the digital training model, building and managing an on-demand library of instructional video, quick-tip formats, technical guides, and blog-style education hosted on internal and approved third-party platforms.
  • Produce practical training content independently where speed and simplicity are appropriate, including self-filmed quick-tip videos, short demonstrations, scripts, outlines, and job aids, while coordinating with agency or internal creative resources for higher-production assets.
  • Lead live virtual training sessions for contractors and internal teams that complement on-demand content with real-time engagement and Q&A.
  • Execute targeted in-person training at trade events, distributor locations, or hands-on clinics where physical demonstration adds learning value that digital formats cannot replicate.
• Cross-Functional Partnership
  • Engage cross-functional partners across Product Management, Engineering, Sales, Customer Service, Channel Marketing, Product Marketing, Events, Marketing Operations, and Demand Generation to identify business priorities, customer confusion points, launch needs, and field feedback that should inform training priorities.
  • Convert validated product, technical, commercial, and customer insights into training-ready content that is accurate, practical, audience-specific, and field-appropriate.
  • Collaborate with Customer Service to identify high-frequency support issues and product misapplication patterns that training can proactively reduce.
  • Coordinate with marketing team members to align training content with product launches, channel programs, campaigns, customer journeys, events, and digital platforms so education is accessible at the right moments.
  • Create feedback loops across customer-facing and commercial teams to identify recurring knowledge gaps and prioritize training updates that improve customer experience and reduce avoidable friction.
• Performance Measurement & Optimization
  • Define, track, and report on a training performance framework that measures direct learning activity and monitors business indicators the training program is intended to influence.
  • Analyze engagement, completion, feedback, and performance data to identify what is working and what is not, then improve underperforming programs and scale formats that drive strong participation, comprehension, and adoption.
  • Establish a feedback loop – gathering input from trained audiences, Sales, and Customer Service to validate training effectiveness and continuously improve curriculum quality.
  • Maintain an always-on enablement approach, ensuring training content remains current as products, applications, competitors, customer needs, and market conditions evolve.

Key Qualifications

• Bachelor's degree or equivalent experience in a related field.
• Willingness and ability to travel 20-25% as required by business needs.
• 5–8+ years of experience in training, enablement, or product education within a B2B manufacturing or industrial environment.
• Demonstrated experience designing and delivering digital-first training, including instructional video, quick-tip content, on-demand learning, job aids, and webinar facilitation.
• Experience educating contractors, installers, technicians, and/or channel partners, with proven ability to simplify complex technical concepts into practical learning.
• Proven track record of enabling internal Sales and Customer Service teams with product knowledge, competitive positioning, and skills-based training.
• Demonstrated ability to measure training effectiveness and connect programs to downstream business outcomes, with experience adjusting content based on performance data.
• Familiarity with distributor, dealer, or contractor channel structures common in building products or technical trade markets.
• Experience in a two-step distribution model where training must reach both distributor partners and end contractors.
• Background in water supply, water disposal, HVAC, plumbing, or adjacent technical product categories.
• Experience with education platforms is preferred.

Compensation

For this full-time position working at this location, the anticipated annualized base pay range will be from $71000 - $131800 / year. At Pentair, it is not typical for an individual to be hired near the bottom or top of the pay range. Pentair considers various factors in determining actual compensation for this position at the expected location. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, work location, and other relevant business or organizational needs. This position may be eligible for other forms of compensation such as, annual incentive bonus.

Benefits

As a Pentair employee, you would enjoy a wide array of benefit options to help keep you and your family healthy and protected, health benefits, a generous 401(k), employee stock purchase program, disability benefits, life insurance, critical illness insurance, accident insurance, parental leave, caregiver leave, tuition reimbursement, plus paid time off and wellness programs to encourage a healthy work/life balance.

Equal Opportunity Employer

Pentair is an Equal Opportunity Employer. With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day.