Training & Education Specialist

YWCA USA; Harrisburg (Dauphin County); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Health coverage

Employee Assistance Program

Life insurance

Disability insurance

Pension plan

403(b) plan

Paid time off

11 paid holidays

Job summary

YWCA Greater Harrisburg seeks an experienced professional for education, advocacy, and community training within the Violence Intervention & Prevention Department. You will educate on domestic violence and sexual assault and train new advocates and volunteers.

The ideal candidate is an engaging presenter, organized coordinator, and strong relationship-builder who works with employees, volunteers, and community partners.

Qualifications

• Associate degree in Communications, Human Services, Education, or related field.
• 2+ years of experience providing education and/or training programs.
• Knowledge of domestic violence, sexual assault, trauma, and survivor-centered approaches.

Responsibilities

• Deliver standardized domestic violence and sexual assault advocate training and shadowing.
• Provide new employee training and ongoing training as needed.
• Coordinate the volunteer program, including onboarding and education.
• Deliver educational presentations to schools and community groups.
• Conduct community outreach to raise awareness of YWCA services.
• Build relationships with community partners and stakeholders.
• Track and report training and volunteer program data.
• Maintain training curricula and resource library.

Skills

Strong written and verbal comms

Excellent presentation

Adult learning techniques

Interpersonal skills

Organizational/time management

Microsoft Office

Flexibility to adapt

Education

Associate degree in Communications

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

The YWCA Greater Harrisburg is seeking an experienced professional with a passion for education, advocacy, and creating just communities. This position works primarily within the Violence Intervention & Prevention Department, providing community education related to domestic violence and sexual assault, as well as conducting new advocate and volunteer training sessions.

The ideal candidate is an engaging presenter, organized coordinator, and strong relationship-builder who enjoys working with employees, volunteers, and community partners.

Position Details

• Schedule: Monday–Friday, 8:00 a.m.–4:00 p.m.
  • Flexibility is required to accommodate evening and weekend programming, community education, and volunteer training.
• Compensation: $25.64/hr.

Responsibilities

• Deliver standardized domestic violence and sexual assault advocate training and shadowing programs in accordance with program requirements.
• Provide new employee training and ongoing training as needed.
• Coordinate the volunteer program, including onboarding, training, compliance, and continuing education.
• Deliver educational presentations to schools, community organizations, and other community groups as assigned.
• Conduct community outreach to increase awareness of YWCA services and resources including tabling events.
• Build and maintain relationships with community partners and stakeholders.
• Track and report training, education, and volunteer program data.
• Maintain approved training curricula, educational materials, and resource library.
• Work with leadership and department heads to identify and coordinate employee training needs.

Successful Candidates Will Have

• Strong written and verbal communication skills
• Excellent presentation and facilitation skills
• Knowledge of adult learning techniques
• Strong interpersonal and relationship-building skills
• Excellent organizational and time-management skills
• Proficiency with Microsoft Office
• Flexibility to meet changing program and community needs

Requirements

• Associate degree in Communications, Human Services, Education, or related field; Bachelor’s degree preferred
• 2+ years of experience providing education and/or training programs
• Knowledge of domestic violence, sexual assault, trauma, and victim safety; with familiarity or experience using trauma-informed, survivor-centered, and empowerment-based approached to service delivery preferred.
• Valid driver's license and reliable personal transportation
• Ability to obtain required PA Child Abuse, Criminal History, and FBI clearances

Why You'll Love Working With Us – Check Out Our Awesome Benefits!

• Comprehensive Health Coverage – Medical, dental, and vision plans to keep you healthy
• Employee Assistance Program (EAP) – Because your well-being matters
• Life Insurance – Peace of mind for you and your loved ones
• Short & Long-Term Disability – We've got your back when life takes an unexpected turn
• Pension Retirement Plan – Start earning a pension after just two short years of service
• 403(b) Retirement Plan – Begin contributing on day one to secure your financial future
• Generous Paid Time Off – Recharge with paid time off days and sick days
• 11 Paid Holidays – Extra time to relax, celebrate, and enjoy what matters most

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