Training Development Analyst

Ohio Department of Job and Family Services; Columbus (OH); On-site; USD 69,000 - 99,000; Full time

Job summary

Ohio Department of Job and Family Services is seeking a role focused on building instructional programs, facilitating engaging training, and supporting leadership development for internal staff and county partners. The position blends instructional design, facilitation, collaboration, and organizational support, with responsibilities ranging from needs assessments to developing job aids and LMS testing.

The role emphasizes in-person and virtual delivery, strong communication skills, and

Qualifications

• Experience in needs assessments and designing instructional curriculum.
• Ability to develop courses for in-person and virtual delivery.
• Strong oral and written communication skills.
• Demonstrated collaboration across programs and teams.
• Familiarity with learning management systems and LMS tools.
• Adaptability across multiple program areas.

Responsibilities

• Conduct needs assessments and support program consultations.
• Create and facilitate in-person and virtual training.
• Facilitate courses such as team building, DISC, and soft skills training.
• Support development of supervisor’s leadership program.
• Assist with projects such as New Employee Orientation, Supervisor Bootcamp, and other Employee and Business Services projects.
• Test training modules for LMS implementation.
• Support updates to the team’s internal SharePoint pages.
• Develop job aids, SOPs, evaluations, visuals, and forms.

Skills

Facilitation skills

Instructional design

Curriculum development

Oral communication

Written communication

Needs assessments

Collaboration

Change management

Organizational skills

LMS familiarity

SharePoint

e-learning tools

Education

Associate core program in instructional design/adult learning/education/instructional technology or related field

Equivalent of Minimum Class Qualifications noted above

Tools

LMS environments

SharePoint

e-learning development tools

Job description

Office of Employee and Business Services

The Office of Employee and Business Services (OEBS) provides customer service and operational support to ODJFS through five bureaus: Business Services, Civil Rights and Labor Relations, Human Resources, Multimedia Services, and Training and Educational Services. OEBS customers include all ODJFS employees, clients, service providers, county agencies, and the public. Learn more about the office by visiting the ODJFS OEBS webpage.

What You Will Do

In this role, you will play a key part in developing the skills and effectiveness of both ODJFS internal staff and County JFS partners. Your work centers on creating engaging learning experiences, supporting leadership development, and ensuring staff have the tools they need to perform their roles confidently and consistently. This position blends instructional design, facilitation, collaboration, and organizational support. Job duties include:

• Conduct needs assessments and support program consultations.
• Create and facilitate in-person and virtual training.
• Facilitate courses such as team building, DISC, and soft skills training.
• Support development of supervisor’s leadership program.
• Assist with projects such as New Employee Orientation, Supervisor Bootcamp, and other Employee and Business Services projects.
• Test training modules for LMS implementation.
• Support updates to the team’s internal SharePoint pages.
• Develop job aids, SOPs, evaluations, visuals, and forms.

Preferred Skills

• Strong facilitation skills for both in‑person and virtual training environments.
• Experience in instructional design and curriculum development.
• Excellent oral communication and presentation abilities.
• Strong written communication skills, including creating resources and job aids.
• Ability to conduct needs assessments and apply analytical thinking.
• Demonstrated collaboration skills and the ability to build effective relationships.
• Adaptability and comfort working across multiple program areas.
• Strong organizational skills with exceptional attention to detail.
• Familiarity with e‑learning development tools and learning management system (LMS) environments.
• Change management awareness and the ability to support change initiatives.

Schedule

Full-time.

Hours

Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.

Location

James A. Rhodes State Officer Tower - 30 E. Broad Street, 30th floor, Columbus, OH 43215.

Travel

Occasional travel within the state of Ohio.

PN: 20100431.

Option 1

• 18 mos. exp. preparing & delivering informational & instructional programs for adults using instructional design model & doing & analyzing performance needs assessments.

Option 2

• Completion of associate core program in instructional design, adult learning, education, instructional technology, or related field.

Option 3

• Equivalent of Minimum Class Qualifications noted above.

Pay Information

This position is in the State of Ohio’s E1 Pay Schedule, Pay Range 12. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $33.32 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.

Pay Range 12

• Step 1 Hourly $33.32 Annual $69,306
• Step 2 Hourly $35.21 Annual $73,237
• Step 3 Hourly $37.09 Annual $77,147
• Step 4 Hourly $39.14 Annual $81,411
• Step 5 Hourly $41.31 Annual $85,926
• Step 6 Hourly $43.57 Annual $90,626
• Step 7 Hourly $45.35 Annual $94,328
• Step 8 Hourly $47.47 Annual $98,738

Months of Employment: At Hire, 6 Months, 18 Months, 30 Months, 42 Months, 54 Months, 66 Months, 78 Months.

Organization

Job & Family Services

Work Location

James A Rhodes Office Tower 30

Primary Location

United States of America-OHIO-Franklin County-Columbus

Classified Indicator

Classified

Union

Exempt from Union

Professional Skills

Adaptability, Attention to Detail, Collaboration, Verbal Communication, Written Communication

Agency Overview

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

• Cash and Food Assistance
• Employment Services and Workforce Development
• Unemployment Insurance
• Adult Protective Services
• Child Support

Public service is an honorable way to serve the community in a hands‑on dedicated way. You can make a difference in someone’s world!

Guiding Principles

• We will be a leader in customer satisfaction.
• We will have a reputation that attracts and retains talented, diverse, and dedicated employees.
• We get better at what we do every day.