Training Developer 2

JOHNSON SERVICE GROUP; Birmingham (AL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401(k) plan

Job summary

JOHNSON SERVICE GROUP is seeking a Training Developer 2 to design, develop, and deliver effective training programs. This role focuses on analyzing training needs and creating learner-centered solutions, supporting both instructor-led and eLearning formats.

The ideal candidate will possess 5–10 years of experience in instructional design, a Bachelor’s degree, and proficiency in tools like Articulate 360. The position operates in a hybrid model, requiring local candidates.

Qualifications

• 5–10 years of experience in instructional design and/or curriculum development.
• Ability to engage effectively with stakeholders in developing training content.
• Proficiency in using eLearning authoring tools.

Responsibilities

• Designs and develops training programs and materials.
• Collaborates with stakeholders to identify training needs.
• Manages course development projects and delivers training.

Skills

Instructional design

Project management

Communication skills

Problem-solving

Education

Bachelor’s degree in Instructional Design or related field

Tools

Articulate 360

Microsoft Office

Learning Management Systems (LMS)

Job description

Job Overview

Location: Birmingham, AL
Schedule: Hybrid – 4 days in office, 1 day remote. Local candidates highly preferred; relocation assistance not available.

Position Summary

A Training Developer 2, Instructional Design, is responsible for designing, developing, and delivering training programs and materials that support employee learning and performance on specific topics or skills. This role supports both instructor‑led and eLearning solutions, independently managing course development projects and producing high‑quality instructional content using approved tools and templates. The position focuses on analyzing training needs, designing curriculum, and developing effective, learner‑centered solutions that align with business objectives, with a strong emphasis on eLearning development.

Responsibilities

• Collaborates with L&D consultants, stakeholders, and subject matter experts (SMEs) to identify training needs, define objectives, and understand target audience requirements.
• Participates and/or leads meetings to gather content, clarify expectations, and collect stakeholder input, ensuring feedback is incorporated throughout the development lifecycle.
• Provides regular communication to leadership and stakeholders on project progress, risks, and key updates, maintaining accurate status tracking within project management tools.
• Designs and develops comprehensive training curricula and instructional materials, including instructor‑led presentations, participant and instructor guides, job aids, reference materials, and knowledge checks/assessments.
• Develops eLearning modules using approved authoring tools, applying instructional design principles and adult learning best practices to create engaging, effective, and learner‑centered digital experiences.
• Converts source materials into professional, polished deliverables using approved templates and standardized formats while recommending appropriate instructional strategies based on project needs.
• Facilitates content review sessions and works closely with stakeholders to validate materials, ensuring accuracy and alignment with learning objectives.
• Conducts quality assurance testing and iterative revisions across learning products, including validating eLearning functionality within the LMS staging environment.
• Uploads and manages course content in the LMS, ensuring accurate functionality and overall learner experience while providing feedback to peers and stakeholders as part of the QA/QC process.
• Supports ongoing content updates, revisions, and maintenance activities, ensuring accuracy, version control, and compliance with established guidelines.
• Formats and organizes materials for usability and accessibility across delivery methods.
• Provides multimedia development support, including recording, editing, and integrating voice‑over narration into learning products to enhance digital learning experiences.
• Regularly uploads and maintains training content within the content management library for use by internal teams, customers, and instructors, ensuring all materials are accurate, complete, properly version‑controlled, and aligned with established standards.

Qualifications & Education

• Bachelor’s degree in Instructional Design, Educational Technology, Communications, or related field preferred, or equivalent academic, internship, or practicum experience in instructional design or multimedia.
• 5–10 years of experience in instructional design and/or curriculum development, with a proven track record of designing and delivering effective, high‑quality training content.
• Demonstrated ability to effectively engage with subject matter experts and stakeholders, translating technical, soft skill, or industry‑specific content into clear, accurate, and instructionally sound training materials.
• Proficient in Microsoft Office applications (Advanced PowerPoint and Word), voice‑over narration tools, Adobe Acrobat Pro, SharePoint, and Learning Management Systems.
• Required experience using eLearning authoring tools to develop digital learning solutions; Articulate 360 (Storyline and Rise) preferred.
• Strong verbal and written communication skills.

Additional Skills

• Adaptability – ability to adapt training methods and materials to accommodate various learning styles, preferences, and evolving business needs.
• Problem‑Solving – strong problem‑solving skills to address learner challenges and enhance training effectiveness.
• Interpersonal – strong interpersonal and collaboration skills to build relationships with learners, peers, leadership, and cross‑functional stakeholders.
• Attention to Detail – high level of attention to detail to ensure accuracy, quality, and consistency across all training materials and deliverables.
• Project & Time Management – strong project management, organizational, and analytical skills to manage multiple initiatives, track progress, evaluate training effectiveness, and drive continuous improvement.

Values

• Safety first mindset.
• Intentional inclusion.
• Act with integrity.
• Superior performance.

Benefits

Medical, dental, vision, life insurance options, short‑term disability, 401(k), weekly pay, and more.

Equal Opportunity Employer

Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.