Training Coordinator | Information Systems

Singing River Health System; Pascagoula (MS); On-site; USD 55,000 - 85,000; Full time

Job summary

Singing River Health System is seeking a Training Coordinator to develop and manage training programs for HER and IS applications at the Pascagoula Hospital. You will assist in scheduling, create project timelines, and work with IS staff across the health system to execute training efforts.

The role requires Epic training certification within 90 days and 3+ years in healthcare IT with a focus on education/training. Strong organizational and customer-service skills are essential.

Qualifications

• Associates or Bachelor’s degree preferred in business, healthcare administration, or related field.
• Epic Training Certification within 90 days of hire.
• 3+ years of healthcare information technology experience; Epic experience preferred.
• Experience in Education/Training is preferred.

Responsibilities

• Develop training programs for HIS and other IS applications using PMO tools and procedures.
• Assist in scheduling and creating timelines for assigned projects to ensure timely training.
• Collaborate with Information Systems staff and the health system to execute training tasks.
• Ensure duties align with Singing River Health System procedures, accreditation requirements, and governing guidelines.

Skills

Communication

Organization

Training

Education

Associates or Bachelor's degree preferred in business/healthcare

Tools

MS Outlook

MS Word

MS Excel

PowerPoint

Job description

At Singing River Health System, caring isn’t just part of the job — it’s in our DNA. Whether we’re saving lives, supporting behind the scenes, or showing up for our community, we bring the energy, heart, and hustle every single day. With pride, passion, and commitment, we will improve health and save lives in our community every day.

Shift: Mon - Fri (8:00AM-4:30PM CST) Weekends and Holidays as needed. Epic certification preferred upon hire. Location: Singing River Pascagoula Hospital

Job Description Summary

Job Description Position Overview: The Training Coordinator reports to the Project Manager and is responsible for aspects of project management related to training and training strategies. They will use the tools and procedures established by the Project Manager to develop a successful training program for the HER and other IS applications. The Training Coordinator will assist in scheduling and creating timelines for assigned projects to ensure appropriate training is conducted. They will work with personnel in the Information Systems department and through the health system to accomplish tasks assigned. Expectation is for all performed duties to be in accordance with Singing River Health System procedures and policies, accreditation organization, and governing guidance and publications for health care employees. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.

Education

High School diploma or equivalent required. Associates or bachelor’s degree in business finance, healthcare administration, or related field preferred.

License

N/A

Certifications

Epic Training Certification within 90 days of date of hire.

Experience

Minimum of three (3) years of healthcare information technology. Epic experience preferred. Demonstrated experience in Education/Training preferred.

Reports to

Project Manager

Supervises

None

Physical Demands

Work involves moderate physical activity: frequently moving about the office, building, or other facilities within the SRHS service area; frequently positioning self to access files, computers, equipment, and other objects; performing repetitive motions with wrists, hands and fingers in using the keyboard and other office equipment. Work involves being able to perceive the nature of sounds at normal speaking levels, with or without correction. Must demonstrate the ability to communicate, speak, and unctuate to express / exchange ideas and detailed information in person and on the telephone. Work requires a minimum standard of visual acuity, with or without correction, with the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms that are closer to compare data at close vision.

Mental Demands

Must be with sound technical skills, analytical ability, good judgment and strong operational focus; must be well organized and self-directed. Work requires the ability to read, analyze, and interpret the most complex documents. Must demonstrate keen mental faculties / assessment and decision-making skills in the management of financial responsibilities, staff, and/or patients. Must possess emotional stability conducive to dealing with high stress levels associated in dealing with employee issues and demands of maintaining effective working relationships with peers, staff, managers, physicians, and other healthcare associates.

Special Demands

Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.). Must have working knowledge of MS Outlook, Word, Excel, and PowerPoint. Work requires the ability to function independently, adapt to workload demands, set priorities, and understand and set goals. Must understand the fundamentals of automated data processing, and be able to quickly gain a detailed understanding of complex computerized and non-computerized information. Must be able to navigate within an Electronic Medical Record (EMR).

What we offer

We offer best-of-industry benefits, scheduling options, and professional pathways for our employees. Within each of our three hospitals and 50+ primary care and specialty clinics, you'll find a team devoted to quality, teamwork, and service.