Training Coordinator II

Massachusetts Eye and Ear Infirmary - MEI; Somerville (MA); Remote; USD 53,000 - 76,000; Full time

Job summary

Massachusetts Eye and Ear Infirmary is seeking a Training Coordinator to design, coordinate, and evaluate employee training programs. The role involves collaborating with managers and SMEs to create engaging curricula and materials, delivering sessions (virtual or in-person), and assessing impact on performance.

Ideal candidates have 2–3 years of experience in training or related roles, a high school diploma (Bachelor's preferred), and strong communication and organizational skills.

Qualifications

• Develop and implement training programs aligned with organizational goals.
• Create training materials such as lesson plans, presentations, and manuals with SMEs.
• May deliver training in-person or virtually; adapt to different platforms.

Responsibilities

• Design, coordinate, and evaluate training initiatives.
• Identify training needs with managers and SMEs; develop materials and curricula.
• Deliver sessions and measure effectiveness; provide feedback to managers and staff.
• Develop tools to evaluate training impact on performance and outcomes.
• Maintain records of attendance and feedback; communicate schedules to stakeholders.
• Collaborate with HR and other trainers to standardize programs.

Skills

Analytical thinking

Communication skills

Independent & teamwork

Time management

LMS experience

Instructional design

Adult learning principles

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

United States, Massachusetts, Somerville

Site: Massachusetts Eye and Ear Infirmary

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Shift: Monday - Friday , 8:30 AM-5:00 PM

Responsible for designing, coordinating, and evaluating training programs for employees within an organization.

Qualifications

Essential Functions (Key Roles & Responsibilities)

Develop and implement training programs that meet organizational goals and address specific training needs.

Work with managers and subject matter experts to identify training needs and develop training materials, including lesson plans, presentations, and training manuals.

Deliver training sessions to employees, either in-person or through virtual training platforms.

Evaluate the effectiveness of training programs and provide feedback to managers and employees.

Develop and implement training evaluation tools to measure the impact of training programs on employee performance.

Collaborate with other training coordinators and HR professionals to ensure consistency in training programs across the organization.

Maintain accurate records of training activities, including attendance records and feedback from participants.

Communicate training program schedules and updates to employees and managers.

Performs other duties as assigned

Complies with all policies and standards

Knowledge, Skills and Abilities

Strong analytical and problem-solving skills.

Excellent communication and interpersonal skills.

Ability to work independently and collaboratively as part of a team.

Strong organizational and time management skills.

Experience with learning management systems (LMS) and virtual training platforms.

Understanding of adult learning principles and instructional design techniques.

Education

Degree

High School Diploma or Equivalent required.

Bachelor's Degree Related Field of Study preferred.

Can this role accept experience in lieu of Education requirements? Yes

Work Experience

Experience Details

Years of Experience

Required / Preferred

Experience in similar administrative/office position 2-3 years required.

Additional Job Details (if applicable)

Physical Requirements

• Standing Occasionally (3-33%)
• Walking Occasional (3-33%)
• Sitting Constantly (67-100%)
• Lifting Occasional (3-33%) 20lbs - 35lbs
• Carrying Occasional (3-33%) 20lbs - 35lbs
• Pushing Rarely (Less than 2%)
• Pulling Rarely (Less than 2%)
• Climbing Rarely (Less than 2%)
• Balancing Occasional (3-33%)
• Stooping Occasional (3-33%)
• Kneeling Rarely (Less than 2%)
• Crouching Rarely (Less than 2%)
• Crawling Rarely (Less than 2%)
• Reaching Occasional (3-33%)
• Gross Manipulation (Handling) Constantly (67-100%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Remote

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$53,040.00 - $75,888.80/Annual

Grade

5

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviours are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviours that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.