Training Coordinator and QA Assistant

Oregon Supported Living Program; Eugene (OR); On-site; USD 50,000 - 70,000; Full time

Job summary

The Oregon Supported Living Program is looking for a Training Coordinator and QA Assistant to manage and enhance training programs within the agency. The role involves supporting the Quality Assurance Director, coordinating training for new and existing staff, and complying with Oregon regulations. Ideal candidates will possess strong communication skills and experience in developmentally disabled environments.

Qualifications

• Knowledge of teaching/training strategies.
• Experience with developmentally disabled adults or related fields.
• Strong communication skills.

Responsibilities

• Develop and manage comprehensive training programs.
• Coordinate and facilitate training for staff at OSLP.
• Conduct ongoing assessments of training effectiveness.

Skills

Public Speaking

Effective Communication

Positive Attitude

Job description

Join to apply for the Training Coordinator and QA Assistant role at Oregon Supported Living Program.

Position Overview

The Training Coordinator / Quality Assurance (QA) Assistant works under the direction of the Quality Assurance Director to develop, implement, and manage comprehensive training programs across the agency. This position is responsible for coordinating and facilitating training for both new hires and existing staff at Oregon Supported Living Program (OSLP).

The Training Coordinator / QA Assistant will support the Quality Assurance Director by assisting with program evaluations and compliance reviews. This includes ensuring that all programs—Residential, Community Inclusion & Employment, and Supported Living—adhere to Oregon Administrative Rules (OARs) and internal agency policies.

Reports to: Quality Assurance Director and Associate Director

Classification: Hourly

Essential Job Functions

• Ensure OSLP’s training program meets all expected standards as outlined in the Oregon Administrative Rules (OARs) as it pertains to services provided by OSLP.
• Design and develop relevant material and apply to sections of New Employee Orientation (NEO) and other required, recurrent trainings for OSLP employees.
• Primary trainer and coordinator for NEO, CPR certification, Annual and Workday computer labs.
• Oversee and conduct trainer sessions to ensure quality and consistency of in-house trainings.
• Oversee the completion of core competency training to ensure completion in a timely manner.
• Facilitate the filing of employee certification records by utilizing and optimizing Therap’s Training Management System.
• Conduct ongoing assessment of the effectiveness of the training program and update, revise, and develop trainings as needed.
• Work alongside the Quality Assurance Director to identify specific training deficits based on trends and develop/update trainings accordingly.
• Manage training database, run reports, and collaborate with Program Managers to keep staff certifications current.
• Attend external trainings relevant to organizational needs and develop in-house trainings from external information.
• Demonstrate commitment to OSLP’s values and uphold professionalism.
• Comply with all employment conditions as stated in the OSLP Handbook and Policies.
• Occasional work outside traditional hours may be required.
• Perform other duties as assigned.

Physical Requirements

• Standing: Continuously
• Sitting: Frequently
• Walking: Continuously
• Carrying/Lifting: Occasionally lift/carry up to 45 pounds
• Bending/Squatting: Occasionally
• Reaching/Handling: Continuously use of hands/fingers; occasional overhead reaching
• Grasping/Squeezing: Frequently
• Twisting: Occasionally
• Climbing: Occasionally stairs/ramp
• Crawling: Not required

Social Skill Requirements

Ability to positively interact, confident in public speaking (~30 hours/week), effective communication, positive attitude.

Aptitude Requirements

Knowledge of teaching/training strategies, ability to learn/retain skills, experience with developmentally disabled adults or related fields, strong communication skills, decision-making ability, collaboration experience.

Environmental Factors

Work mainly at main office, occasional outdoor exposure. Must meet employment qualifications.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Human Resources

Industries

• Non-profit Organization Management