Training Coordinator (88293)

HomeFirst; Santa Clara (CA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Employer-paid medical, dental, vision

401(k) with matching

Paid time off (12 holidays, sick leave

Civic engagement leave

Employee Assistance Program

Commuter benefits

Job summary

HomeFirst, a nonprofit serving the Bay Area, is seeking a Training Coordinator in Santa Clara, CA to advance the agency’s mission by delivering engaging trainings for staff and supporting the training department under the Talent Development Director.

The role focuses on developing training modules, coordinating logistics, tracking certifications, and ensuring contract compliance, with some remote work as determined by leadership.

Qualifications

• One year employment experience in social services, training, or teaching.
• Familiarity with homelessness or related social issues.
• Bachelor’s degree in social services or teaching field (preferred).
• Bilingual abilities and public speaking experience are a plus.

Responsibilities

• Facilitate trainings with strong communication, adapting content to staff.
• Assist with training implementation including setup, transportation, and cleanup.
• Develop and maintain training modules to stay relevant and compliant with policies and contracts.
• Pursue ongoing professional development and participate in train-the-trainers.
• Use Learning Management Systems to track certifications, assign training, and generate reports.
• Be a subject-matter expert in training topics to support staff inquiries.

Skills

Communication

Organization

Time management

Problem solving

Attention to detail

Team collaboration

Public speaking

Driving to sites

Education

4 Year Degree

Tools

PowerPoint

Excel

Job description

Job Details

• Level: Experienced
• Job Location: SFLC - Santa Clara, CA 95054
• Position Type: Full Time
• Education Level: 4 Year Degree
• Salary Range: $28.00 - $32.00 Hourly
• Travel Percentage: Road Warrior
• Job Shift: Day
• Job Category: Nonprofit - Social Services

COMPENSATION: $28-$32/Hour

Training Coordinator

Position Overview: HomeFirst’s Training Coordinator will further the agency’s mission of ending homelessness by supporting our training department. Under the direction and guidance of the Talent Development Director, the Training Coordinator facilitates a series of detailed, engaging, and effective trainings for staff, with the intention of equipping them with the knowledge and tools needed to best serve our county’s homeless residents and those at risk of homelessness.

The training coordinator is eligible to complete some work remotely. Schedule details, including remote hours, are determined by the Talent Development Director.

This role reports to the Training Manager.

About HomeFirst

Established in 1980, HomeFirst™ is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership – meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With nearly 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.

Our Values

• Kindness: We act with empathy toward others.
• Passion: We ignite change to fulfill our mission.
• Excellence: We deliver exceptional service to our communities.

PRIMARY RESPONSIBILITIES

• Facilitate trainings with superior communication skills, adapting content to staff in attendance
• Assist team with training implementation. Tasks include preparation, transportation, set-up, various tasks during training, and clean-up.
• Assist with the development and maintenance of training modules, ensuring they stay relevant to staff needs and compliant with company policies and contract requirements
• Commitment to continued professional and content development through research; giving and receiving feedback; and attending self-development training and train-the-trainers
• Utilize the digital Learning Management Systems and internal digital portal to track training certifications and completions, assign training, and run reports.
• Be a subject-matter expert in training topics, ready to support staff questions

HomeFirst is a diverse company that serves and supports a diverse community. The Training Coordinator desires to work with people from a variety of social and economic backgrounds and build trust and rapport with others. They are further responsible for modeling the values and principles of HomeFirst within the agency and broader community.

Training Topics

• Harm Reduction
• Housing First
• Trauma Informed Care
• CPR/First Aid/AED
• De-Escalation and Conflict Resolution
• Mental Health First Aid
• Cultural Humility

Skills, Abilities, and Knowledge

• Goal oriented
• Attention to detail
• Time management and organization
• Excellent communication and collaboration
• Good critical thinking and problem-solving skills
• Ability to thrive in challenging and fast-paced environments
• Ability to adjust work schedule to meet organization training needs
• Ability to lift, move, and transport up to 50 lbs. regularly
• Ability to use keyboard and read computer screens for extended periods in various settings
• Able to stand/sit for extended periods, kneel, reach and bend related to the completion of duties
• Ability to drive to various sites for training

BENEFITS

• HomeFirst provides comprehensive benefits, including 100% employer-paid medical, dental, and vision coverage and additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program.
• We offer a 401(k)-retirement plan with generous matching, life and disability insurance, flexible spending accounts, commuter benefits, and workers’ compensation.
• Employees enjoy 12 holidays, sick leave, and PTO starting at 15 days annually, increasing with tenure, plus 8 hours of civic engagement leave annually to volunteer

ORGANIZATIONAL EQUITY STATEMENT

At HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level.

HomeFirst Services is proud to be an Equal Opportunity and Affirmitive Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

Additionally, HomeFirst Services participates in the E-Verify program, as required by law.

HomeFirst Services is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.

QUALIFICATIONS (YOU HAVE)

Education and Experience

• One (1) year employment experience in a social services, training, or teaching field
• Familiarity with homelessness, evident through volunteerism or past employment
• Strong knowledge in Microsoft Office suite, particularly PowerPoint and Excel, evident by the quality of presentations and tracking files you will develop and maintain once employed

Preferred Qualifications

• Experience serving people at-risk of losing their housing or who are currently homeless
• Personal experience with homelessness
• Bachelor’s degree in social services or teaching field
• Experience speaking publicly or presenting in past employment, education, or volunteerism
• Experience collaborating with team members, community partners, or agencies
• Utilization of Zoom or other virtual presentation platforms
• Bilingual