Training Coordinator

Wayfair; South Elgin (IL); On-site; USD 33,062 - 35,817; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Benefits

Safety First Culture

Growth Opportunities

Job summary

Wayfair in South Elgin, IL, is seeking a Training Coordinator to support the Training Supervisor and the Supply Chain team. You will lead New Hire Orientation, manage PIV training and certifications, and drive training compliance and safety in the warehouse.

Key responsibilities include onboarding excellence, program management for PIV, audits, documentation, and cross-functional coordination to grow the skills of associates and Training Ambassadors. Some weekend work may be required.

Qualifications

• PIV Certification is required.
• 2+ years of warehouse equipment operating experience preferred; training experience is a plus.
• Excellent verbal and written communication with strong organizational attention to detail.
• Proficiency with basic computer tools including Google Sheets, Google Slides, and inventory/order processing systems.

Responsibilities

• Facilitate New Hire Orientation sessions and onboard new associates.
• Coordinate and manage all PIV training and certifications with site leadership.
• Maintain training documentation and ensure compliance for training events and assessments.

Skills

Communication skills

Education

High school diploma or GED

Tools

Google Sheets

Google Slides

Inventory systems

Job description

Location: South Elgin | Team: Supply Chain Training | Level: L1 | Job Type: Full-time | Pay: $24.75 - $26.25

About the Role: Your Impact

The Training Coordinator is an essential leader responsible for supporting the Training Supervisor and the broader Supply Chain department. This position focuses on the end-to-end development of our associates, from coordinating and facilitating New Hire Orientation (NHO) to managing Powered Industrial Vehicle (PIV) training and certifications. You will act as a critical resource for driving overall training compliance and safety within the warehouse environment.

Why Join Our Team? (Your Perks & Growth)

• Competitive Pay: The listed pay rate/range is just the start with potential for OT, shift differential, and bonuses.
• Comprehensive Benefits: Potential for medical, dental, vision, 401(k) match, and paid time off based on role type.
• Safety First Culture: We are relentlessly focused on a safe work environment for all employees.
• Growth Opportunities: We value data-driven decisions and promote from within, offering clear paths for career advancement in operations, team leadership, and management.

What You’ll Do (Core Responsibilities)
Your duties focus on onboarding excellence, PIV program management, and overall training execution:

I. New Hire Onboarding & General Training

• Facilitation: Conduct and facilitate engaging New Hire Orientation (NHO) sessions and provide hands-on training for all new associates.
• Onboarding Compliance: Ensure completion of all onboarding tasks, including drug testing administration, I-9 processes, Workday tasks, and annual compliance training.
• Integration Support: Conduct weekly new hire check-ins, host New Hire Graduation, and deliver "Pristine Manual Handling" sessions.
• Compliance Drive: Help drive compliance for all onsite training programs through the Learning Management System (LMS) and Axonify, updating reports daily.
• Development: Create training content to support process improvement and career development for Associates and Training Ambassadors.

II. PIV Program Management & Certification

• Program Coordination: Coordinate and manage all PIV training and certifications for new and existing associates and supervisors in partnership with leadership.
• Expertise & Safety: Serve as a PIV training expert for all machine types and vehicle manufacturers within the site, upholding Wayfair’s high standard for safe operation.
• Train the Trainer: Own the coordination and facilitation of the Train the Trainer program for PIV Trainers.
• Audits & Retraining: Conduct audits and provide retraining as needed for bi-annual recertification, post-incident training, and additional equipment requirements.
• Documentation: Maintain detailed and thorough documentation and record-keeping for all training events and assessments.

III. Operational Support

• Flexibility: Flex to provide operational support in various process paths during peak volume periods (up to 10%) or based on operational needs.
• Site Engagement: Create communication for site engagement and assist with facility cleanliness and 5S initiatives.

What You’ll Need (Minimum Requirements)
Education: High School diploma or GED is preferable.

• Certifications: PIV Certification is required.
• Experience: Previous warehouse experience and 2+ years of equipment operating experience preferred; prior training experience is a plus.
• Skills: Exceptional verbal and written communication skills with strong organizational attention to detail.
• Computer Skills: Proficiency with basic computer skills, including Google Sheets, Google Slides, and inventory/order processing systems.
• Leadership: Ability to make decisions with little guidance based on policies and a desire to grow within the organization.
• Physical Requirements: Ability to stand/walk for up to a half shift and lift up to 50 lbs unassisted.
• Schedule: Requires a schedule that aligns with the New Hire Orientation Program; flexibility for some weekend work is a must.