Training Coordinator

LE0010 Stanford Health Care; Palo Alto (CA); On-site; USD 87,000 - 113,000; Full time

Job summary

Stanford Health Care is seeking a Training Coordinator to manage operations and logistics for learning programs, including materials, vendor coordination, inventory, and on-site/virtual support. The role involves leveraging learning technologies, data analytics, and continuous improvement to enhance patient-centered education across programs.

The candidate will support faculty, manage registrations, coordinate with program teams, and develop dashboards to inform leadership decisions while

Qualifications

• Bachelor's degree in a work-related discipline/field from an accredited college or university.
• Minimum two to five years of LMS Administration and Training Program Coordination experience.

Responsibilities

• Coordinates production process for training programs and manages logistics.
• Provides pre/post class support and faculty coordination.
• Manages vendor relations, invoicing, and budget tracking.
• Communicates class information and registration to clients.
• Liaises between faculty, participants and stakeholders to ensure program success.
• Supports cohort-based development programs with scheduling, messaging, and data coordination.
• Builds dashboards and reports to support management requests.
• Enables AI tools to improve learning workflows and program coordination.

Skills

LMS Administration

Training coordination

Vendor coordination

Budget tracking

SharePoint

Zoom/Teams

Data analytics

Education

Bachelor's degree in a work-related discipline

Tools

SharePoint

Zoom

Microsoft Teams

Job description

Day - 08 Hour (United States of America)

A Brief Overview

The Training Coordinator is a key member of talent development program team and will be responsible for the operations and logistics of learning programs including materials, vendor coordination, inventory, and onsite/virtual session support while leveraging learning technologies and employee feedback to drive continuous improvement.

Locations

Stanford Health Care

What you will do

• Coordinates the production process for all training programs. This includes knowledge of multimedia platforms within Zoom, Teams, and any new technology that becomes relevant.
• Will be able to utilize technology aspects within these platforms and coordinate actively with faculty.
• Provides support to all faculty: pre class set up, during class, and post class information and communication.
• Provides ongoing vendor coordination: maintaining relations and updates on invoicing process as well as supporting and updating internal budget tracking process.
• Provides ongoing communication to clients regarding class information, registration, process, and post class information.
• Serves as a liaison between faculty, participants, and stakeholders.
• Provides ongoing support of our cohort-based development programs, including communication, scheduling, logistics, messaging, tracking and coordinating with Program Team.
• Identifies and troubleshoots issues with curriculum or faculty on an as needed basis – must have good problem-solving capabilities.
• Web Design experience for Sharepoint site and other websites representing our leader support sites and our talent development site. Must continue to learn in this arena as technology changes.
• Assigns training and tracks training for all new leaders.
• Create and run routine reports, as well as ad-hoc data reports as requested including preparing reports, graphs, charts, and statistics to support management requests.
• Prepares and deliver program training materials, logistics and programs (i.e. visual aids, evaluation forms, audiovisual equipment, etc.).
• Has good knowledge of various training rooms and can troubleshoot where needed across the organization.
• Strong analytical skills with the ability to track, analyze, and report on learning and development data including participation, completion rates, and program impact.
• Builds and maintains dashboards to support data-informed decision-making for the Program Team and leadership.
• Proficient in leveraging AI tools and emerging technologies to improve efficiency across learning and development workflows including creating dashboards, communication, and program coordination.
• Proactively identifies opportunities to integrate new AI applications into team processes.
• Provides coordination support for program launches and implementation efforts that advance our commitment to highly reliable, patient-centered care.

Education Qualifications

• Bachelor's degree in a work-related discipline/field from an accredited college or university.

Preferred Experience Qualifications

• Minimum two to five years of experience in LMS Administration and Training Program Coordination.

Required Knowledge, Skills and Abilities

• Ability to coordinate multiple meetings, logistics and resources (people, equipment, locations).
• Ability to maintain confidentiality of sensitive information.
• Ability to plan, organize, prioritize, work independently and meet deadlines.
• Ability to understand and use information technology to drive process changes.
• Ability to work effectively with individuals at all levels of the organization.
• Ability to use relevant software i.e. Excel, PowerPoint, Word, Teams, Zoom.
• Ability to communicate effectively with vendors.
• Ability to understand the purchasing and vendor processes.
• Ability to develop tracking mechanisms and schema to identify employee training requirements and qualification status.
• Coordinating and schedule training programs and the logistics of the program.
• Knowledge of HIPAA regulations - Optional.
• Knowledge of hospital policies, procedures and safety and health requirements - Optional.
• Knowledge of local, state and federal regulatory requirements related to areas of functional responsibility and HR.
• Knowledge of technologies used for trainings and auditing and content development.
• Knowledge of Sharepoint, Website development and updates for Leader support site.

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions.

You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer

Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale

Generally starting at $41.68 - $54.19 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow. As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care.