Training Coordinator

Socket.dev; Las Vegas (NV); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Pay $23 - $25/hr

Comprehensive health coverage

Health Savings Account

Paid Time Off

Life insurance

Retirement savings program

Opportunities for growth

Job summary

Legacy Capital Services is seeking a Training Coordinator to support the development and delivery of training programs. The role focuses on coordinating logistics, managing calendars, and onboarding new employees, with a strong emphasis on adult learning principles and instructional design.

The ideal candidate will be highly organized, detail-oriented, and capable of collaborating with instructors and team members.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• 3+ years in Learning & Development or training support roles; HR experience preferred.
• Proficiency in Microsoft Office Suite; experience with LMS tools is a plus.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks, maintain calendars, and ensure timely delivery of training materials.
• Strong collaboration with instructors and trainees.
• Positive and professional attitude.
• Experience with adult learning principles and instructional design preferred.
• Experience within call center, professional services, collections, legal, or financial services environment preferred.

Responsibilities

• Coordinate training schedules, meetings, and learning calendars.
• Maintain training records, attendance documentation, and reporting metrics.
• Assist with developing, updating and maintaining training materials, guides, presentations, and job aids.
• Utilize Microsoft 365, Canva, and other learning technologies to enhance training materials.
• Assist with onboarding new hires and monitor onboarding progress.
• Provide ongoing support to instructors and trainees during onboarding.
• Conduct quality reviews of training interactions and performance.
• Analyze training effectiveness and learner engagement; prepare leadership reports.

Skills

Microsoft Office

Communication

Organizational Skills

Attention to Detail

Interpersonal Skills

Adult Learning Theory

Instructional Design

Coaching / Evaluations

Collaboration

Education

High school diploma or equivalent

Associate's degree preferred

Tools

Microsoft 365

Canva

LMS tools

Job description

Description

Legacy Capital Services is proud to provide essential administrative support to a rapidly expanding national consumer rights law firm dedicated to helping Americans achieve financial freedom from burdensome credit card debt, medical bills, auto loans, timeshares, and more. Consumer demand is at an all-time high. Unlike traditional debt relief options like settlement, collections, or bankruptcy, the consumer rights attorneys offer a unique and specialized service, disputing clients’ debts and helping them take control of their financial futures.

The Training Coordinator supports the development and delivery of training programs across the organization. This role is responsible for coordinating training logistics, managing calendars, preparing materials, and assisting with onboarding and quality assurance activities. The ideal candidate is highly organized, detail-oriented, and skilled in communication, with the ability to collaborate effectively with instructors and team members. Success in this position requires strong multitasking abilities, proficiency in Microsoft Office, and a proactive approach to supporting training initiatives with a focus on adult learning theory.

Key Responsibilities:

Training Administration & Coordination

• Coordinate training schedules, meetings, and learning calendars.
• Maintain training records, attendance documentation, and reporting metrics.

Learning & Development

• Assist with developing, updating and maintaining training materials, guides, presentations, and job aids.
• Utilize Microsoft 365, Canva, and other learning technologies to enhance training materials.
• Assist with the implementation of learning initiatives and development programs.

Onboarding & Employee Development

• Coordinate and facilitate new hire onboarding activities.
• Monitor onboarding completion and learner progress.
• Provide ongoing support to new employees and managers during the onboarding process.

Quality Assurance

• Conduct quality reviews of employee interactions and performance.
• Participate in one-on-one coaching sessions and performance improvement initiatives.
• Identify training gaps and recommend solutions.

Reporting & Analytics

• Administer training evaluations and feedback surveys.
• Analyze training effectiveness and learner engagement.
• Prepare reports and recommendations for leadership.

Qualifications

• High school diploma or equivalent required. Associate's degree preferred.
• At least three (3) years in Learning & Development or training support roles, HR experience preferred.
• Proficiency in Microsoft Office Suite; experience with LMS tools is a plus.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks, maintain calendars, and ensure timely delivery of training materials.
• Strong ability to collaborate with instructors and trainees.
• Positive and professional attitude.
• Ensures accuracy in training documentation and quality assurance processes.
• Experience conducting coaching sessions and performance evaluations, preferred.
• Familiarity with adult learning principles and instructional design, preferred.
• Experience within a call center, professional services, collections, legal, or financial services environment preferred.

Core Competencies

• Organizational Skills
• Communication Skills
• Attention to Detail
• Technical Proficiency
• Interpersonal Skills
• Adult Learning Theory

Perks of Joining our Team

• Pay $23 - 25/hr
• Comprehensive health coverage - medical, dental, and vision plans
• Health Savings Account
• Paid Time Off
• Life insurance
• Retirement savings program
• Opportunities for growth and advancement through internal promotion potential

Typical Work Environment/Conditions:

Cubicle, air conditioned, moderate noise, extended phone and computer usage.

Essential Functions/Physical Requirements:

Ability to sit or stand for long periods of time, speak on the phone, extended computer and keyboard use.

We are an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.