Training Content Specialist

Insight Global; Phoenix (AZ); On-site; USD 48,000 - 68,000; Full time

Job summary

Insight Global is seeking a Training Content Specialist to develop, organize, and continuously improve training content that supports onboarding, technical skills, and compliance. You will partner with SMEs and operational stakeholders to maintain accurate, scalable curriculum across the organization.

The role focuses on translating complex concepts into learner-friendly content, ensuring effective workforce readiness through structured materials and standardized processes.

Qualifications

• 3+ years of experience developing training content, curriculum, instructional materials, or learning programs.
• Experience working with technical, operational, manufacturing, industrial, or business process documentation.
• Strong written communication and content development skills.
• Ability to translate complex technical concepts into clear, learner-focused content.
• Experience partnering with SMEs and operational stakeholders.

Responsibilities

• Develop, organize, maintain, and continuously improve training content for workforce readiness.
• Collaborate with Training Operations Leads, Technical Trainers, SMEs, and stakeholders to create high-quality learning materials.
• Own the training curriculum lifecycle to ensure accuracy, standardization, and scalability.

Skills

Content development

Project coordination

Stakeholder collaboration

Written communication

Tools

Microsoft Office

PowerPoint

Excel

Word

Job description

Location: Glendale, AZ area (Onsite Monday-Friday, normal business hours)

Pay Rate: Targeting $42/hr + Overtime Eligible (x1.5)

Position Summary

The Training Content Specialist is responsible for developing, organizing, maintaining, and continuously improving training content that drives workforce readiness across the organization. This role partners closely with Training Operations Leads, Technical Trainers, Subject Matter Experts (SMEs), Manufacturing Leaders, Safety Leaders, and other operational stakeholders to create high-quality learning materials that support onboarding, job qualification, technical skills development, operational procedures, and compliance requirements.

The Training Content Specialist serves as the primary owner of the training curriculum lifecycle, ensuring all training materials remain accurate, standardized, scalable, and aligned with evolving operational needs.

Required Qualifications

• 3+ years of experience developing training content, curriculum, instructional materials, or learning programs.
• Experience working with technical, operational, manufacturing, industrial, or business process documentation.
• Strong written communication and content development skills.
• Ability to translate complex technical concepts into clear, learner-focused content.
• Experience partnering with SMEs and operational stakeholders.
• Strong organizational and project coordination skills.
• Proficiency with Microsoft Office Suite, including PowerPoint, Word, and Excel.

Preferred Qualifications

• Experience supporting manufacturing, industrial, data center, logistics, engineering, or technical operations environments.
• Experience working with Learning Management Systems (LMS).
• Experience developing onboarding and workforce readiness programs.
• Knowledge of instructional design methodologies and adult learning principles.
• Familiarity with e-learning development tools.
• Experience supporting large-scale workforce mobilization, startup, or rapid growth operations.