TRAINING CONSULTANT - 72004171

Florida; Tallahassee (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

Florida Digital Service in Tallahassee, FL, is seeking a Training Consultant to design and deliver engaging training programs across enterprise technology, cybersecurity, and policy initiatives. The role supports onboarding and professional development and requires collaboration with internal leaders and subject matter experts.

The position is in-office and based in Tallahassee, with responsibilities including creating learning resources, facilitating sessions, and maintaining training content

Qualifications

• Two (2) years of professional experience developing or delivering training, instructional materials, educational programs, or organizational policies and procedures.

Responsibilities

• Develop and maintain instructor-led, virtual, and self-paced training materials.
• Create presentations, participant guides, job aids, reference materials, and learning activities.
• Facilitate classroom, virtual, and hybrid training sessions for FLDS employees and agency partners.
• Collaborate with subject matter experts and internal leaders to develop and update training content related to cybersecurity, digital services, enterprise technology, and agency initiatives.
• Apply adult learning principles to create engaging and effective learning experiences.
• Evaluate participant feedback and recommend improvements to training materials and delivery methods.

Job description

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The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:885300

Agency: Management Services

Working Title: TRAINING CONSULTANT - 72004171

Training Consultant

Florida Digital Service

State of Florida Department of Management Services

This is an in-office position located in Tallahassee, FL

The Training Consultant develops and delivers engaging training programs that support the Florida Digital Service's mission to strengthen cybersecurity, digital services, and enterprise technology across state government. This position creates instructional materials, facilitates training sessions, and collaborates with subject matter experts to ensure learning content is accurate, relevant, and engaging.

The selected candidate supports employee development across the enterprise by designing learning resources that improve knowledge, skills, and adoption of technology initiatives, policies, procedures, and best practices. The position also works collaboratively with internal leaders and subject matter experts to support the development, review, implementation, and ongoing maintenance of organizational policies and procedures.

DUTIES & RESPONSIBILITIES

• Develop and maintain instructor-led, virtual, and self-paced training materials.
• Create presentations, participant guides, job aids, reference materials, and learning activities.
• Facilitate classroom, virtual, and hybrid training sessions for FLDS employees and agency partners.
• Collaborate with subject matter experts and internal leaders to develop and update training content related to cybersecurity, digital services, enterprise technology, and agency initiatives.
• Apply adult learning principles to create engaging and effective learning experiences.
• Evaluate participant feedback and recommend improvements to training materials and delivery methods.
• Maintain training documentation and assist with updating course materials as policies, procedures, and technologies change.
• Support onboarding and professional development activities as assigned.
• Utilize Microsoft 365 applications, virtual meeting platforms, and learning technologies to develop and deliver training.
• Monitor changes to organizational policies, procedures, standards, and technology initiatives to identify training and communication needs.
• Work with internal leaders and subject matter experts to develop, review, document, and maintain organizational policies, procedures, and related guidance.
• Support the communication and implementation of new and revised policies and procedures by developing appropriate training, job aids, and other learning resources.
• Perform other duties as assigned.

Knowledge, skills, and abilities, including utilization of equipment, required for the position:

Knowledge of:

• Adult learning principles.
• Principles and practices related to the development, implementation, and maintenance of organizational policies and procedures.
• Microsoft 365 applications.
• Virtual meeting and presentation platforms.
• Basic cybersecurity and enterprise technology concepts.

Skill in:

• Developing clear and engaging instructional materials.
• Developing, reviewing, and maintaining clear and effective policies, procedures, and related documentation.
• Translating complex policies, procedures, and technical information into clear training materials, job aids, and guidance.
• Delivering presentations and facilitating group training.
• Written and verbal communication.
• Organization and time management.
• Collaborating with subject matter experts, internal leaders, and team members.

Ability to:

• Present information clearly to technical and non-technical audiences.
• Interpret and communicate organizational policies and procedures effectively.
• Organize multiple assignments and meet deadlines.
• Adapt training content based on learner needs, feedback, and changes to policies and procedures.
• Build positive working relationships with internal stakeholders.
• Work collaboratively with leadership and subject matter experts to develop and maintain organizational policies and procedures.
• Work independently and as part of a team.

MINIMUM QUALIFICATIONS

Education:

• Two (2) years of professional experience developing or delivering training, instructional materials, educational programs, or organizational policies and procedures.

Preferred Qualifications:

• Experience developing technology or cybersecurity-related training.
• Experience developing, reviewing, implementing, or maintaining organizational policies and procedures.
• Experience facilitating virtual and instructor-led training.
• Familiarity with Learning Management Systems (LMS).
• Experience using e-learning development tools or multimedia software.
• Experience translating policies, procedures, or technical requirements into training materials, job aids, or other employee resources.

Other job-related requirements for this position:

Criminal background investigation including fingerprinting and statewide and national criminal history records check per Section 110.1127 Florida Statutes, Chapter 435 Florida Statutes, and the Federal Bureau of Investigation’s CJIS Security Policy CJISD-ITS-DOC-08140-4.5

Pursuant to F.S. 215.422 every officer or employee who is responsible for the approval or processing of vendors’ invoices or distribution of warrants to vendors are mandated to process, resolve, and comply as section 215.422 requires

Ability to sit for extended periods of time. Ability to stand for extended periods of time. Ability to drive and/or fly for long distances. Ability to lift, push and pull up to 30lbs.

Our Organization and Mission:

Under the direction of Governor Ron DeSantis, Secretary Tom Berger and DMS’ Executive Leadership Team, the Florida Department of Management Services (DMS) is a customer-oriented agency with a broad portfolio that includes the efficient use and management of real estate, procurement, human resources, group insurance, retirement, telecommunications, fleet, and federal property assistance programs used throughout Florida’s state government. It is against this backdrop that DMS strives to demonstrate its motto, “We serve those who serve Florida.”

Special Notes:

DMS is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience and transferrable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following provided email addresses: [e-mail] [e-mail] An individual with a disability is qualified if he or she satisfies the skills, experience, and other job related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DMS Human Resources (HR) Office at [phone]. DMS requests applicants notify HR in advance to allow sufficient time to provide the accommodation. Criminal background investigation including fingerprinting and statewide and national criminal history records check per Section 110.1127 Florida Statutes, Chapter 435 Florida Statutes and the Federal Bureau of Investigation’s CJIS Security Policy CJISD-ITS-DOC-08140. Pursuant to F.S. 215.422 every officer or employee who is responsible for the approval or processing of vendors’ invoices or distribution of warrants to vendors are mandated to process, resolve and comply as section 215.422 requires

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.

Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.