Training & Compliance Manager

Menzies Aviation; Sacramento (CA); On-site; USD 75,000 - 110,000; Full time

Job summary

Menzies Aviation in Sacramento, CA is seeking a Training and Compliance Manager to lead field station training for Fuel Farm operations, delivering classroom and hands-on instruction and promoting safety. You will design, update and measure training programs, manage LMS and reporting, and coordinate with Ops teams to ensure compliance with FAA, NFPA, OSHA standards and company policies.

Candidates should have 1–3 years in training administration, strong MS Office and presentation skills, and a

Qualifications

• 1–3 years of Training administration experience in Aircraft Fueling and/or Fuel Farm.
• Bilingual in English and Spanish is preferred.
• Experience designing and leading web meetings, LMS and event platforms.
• Ability to set priorities, meet deadlines, and manage multiple tasks.
• Proficient in MS Office and LMS tools.
• Excellent interpersonal and communication skills.
• Strong team management, collaboration and facilitation skills.
• Ability to read and interpret safety rules, operating instructions and manuals.
• Ability to write technical reports and correspondence.
• Knowledge of FAA, NFPA 407, OSHA standards and related regulations.

Responsibilities

• Update, design and develop training and management programs to support operational plans and objectives.
• Oversee, maintain and update training programs for all operation levels.
• Design content to educate, engage and inspire employees.
• Use training metrics to build programs and perform gaps analysis.
• Generate, compile and maintain training statistics.
• Develop and roll out manager-in-training program and measure learning outcomes.
• Model company values including safety, respect and inclusion.
• Ensure training meets customer service standards and company policies.
• Liaise with Ops and training stakeholders to identify opportunities and workforce needs.

Skills

Training administration

LMS management

MS Office

Presentation skills

Interpersonal skills

Team facilitation

Reading technical docs

Writing reports

Education

High School or better

Tools

Learning Management System

Excel

Word

PowerPoint

Job description

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

The Training and Compliance Manager will perform as a functional trainer and be responsible for administering field station training programs for the Fuel Farm operations through classroom, hands on and verbal instruction. This individual will also assist and provide support to management on matters of safety, security and education through training and training programs. As well as proactively promote a “safety first” culture by introducing safe working procedures in accordance with Menzies Aviation’s policies and procedures.

What you will be doing

• Update, design and develop training and management programs to support operational strategic plan and business objectives.
• Oversee, maintain, and update effective training programs for all levels of operations.
• Design relevant content to inspire, educate, and engage our employees.
• Use proven training metrics to build training programs, completes training needs/ gap analysis.
• Be responsible for the generation, compiling, maintenance, and accuracy of training statistics for the organization.
• Develop and roll out Manager-in training program and measure individual achievement of learning objectives, validates skill/knowledge development, and assesses cultural fit.
• Model the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
• Ensure that training is providing the customer service that meets or exceeds Company standards and customer expectations.
• Liaise with multiple stakeholders to include training, Ops Teams to develop & enhance procedures and determine training opportunities in key areas to include manpower planning, soft skills, operational programs.

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What we are looking for:

• Candidate will need 1-3 years of Training administration experience in one of the following lines of Business; Aircraft Fueling and or Fuel Farm.
• Bilingual in English and Spanish is preferred but not a requirement
• Experience leading and designing web meetings, learning management systems, and event platforms.
• Must be able to set priorities, meet deadlines, and manage multiple tasks.
• Correct use of English grammar, spelling, punctuation, and vocabulary
• Strong working knowledge of all Microsoft Office applications. Learning Management System required
• Excel, Word and Power Point experience required.
• Excellent interpersonal and communication skills required.
• Strong team management, collaboration, and facilitation skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write technical reports and correspondence.
• Ability to read, analyze and interpret general business periodicals, Federal Aviation Administration (FAA), NFPA 407, Menzies GOM, OSHA Standards, and government regulations.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Assists in the investigation of accidents, injuries, and near misses and cooperates in the preparation of material and evidence for use in hearings, lawsuits, and insurance investigations; will also evaluate root causes and recommend corrective action.
• Valid state driver’s license, ability to obtain required security clearances and ability to obtain a driving icon / authorization from local airport authority.
• Must pass all pre-employment testing required.
• Performs other training duties as assigned by the Director of Training and Compliance

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Preferred

High School or better.

Licenses & Certifications

Required

DRIVERS LICENSE

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.