Training Assistant

NYPCC

New York (NY)

On-site

USD 50,000 - 60,000

Full time

3 days ago

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Benefits offered by this job

Competitive compensation

Outstanding benefits

Career growth through Academy

Job summary

NYPCC in New York, NY is seeking a Training Assistant to support the Training Department’s daily operations, moderating sessions, managing the shared inbox, and assisting with training materials and events. You’ll coordinate onboarding activities and maintain training records across ADP, SharePoint, and LearnUpon.

Responsibilities include designing virtual trainings, tracking attendance, producing reports, and ensuring compliance.

Qualifications

Bachelor’s degree required in a related field.
1–2 years’ experience in professional development or HR.
Experience with a Learning Management System (LMS) preferred.

Responsibilities

Provide support for the Academy training cycle, scheduling internal and external trainings, workshops, and continuing education.
Assist with designing, developing, and implementing engaging virtual training programs.
Prepare and distribute training announcements, reminders, and instructions clearly and timely.
Support trainers with training materials, presentations, and attendance documentation.
Create and design training presentations and marketing materials, including flyers.
Moderate NYPCC Academy trainings, meetings, and support groups.
Track and record training attendance for payroll processing and update records in HRIS.

Skills

LMS administration

Training coordination

Administrative tasks

Education

Bachelor’s Degree in Psychology, Industrial-Organizational Psychology, Human Resources, or a related field

1–2 years of experience in professional development or human resources

Experience working with a Learning Management System (LMS)

Tools

Microsoft Office

Canva

DocuSign

SCORM

Flyer design

Social media content creation

Job description

Screening Question Set: Training and Development Coordinator
Compensation: USD 50000 - USD 60000 - yearly

Company Description

Join One of New York's Most Awarded Mental Health Employers!

At NYPCC , we're not just changing lives, we're redefining what it means to build a meaningful career in mental health.

2025 and 2026 Time City & State Top Workplace in New York
Mental Health America's Platinum Bell Seal recipient for FIVE consecutive years
Serving 15,000+ clients every month
50+ years of transforming lives across New York City

If you're looking for more than just your next job, you've found it.

For over five decades, New York Psychotherapy and Counseling Center (NYPCC) has been one of New York's leading community mental health organizations, delivering innovative, compassionate care through both in-person and telehealth services. Today, we proudly serve more than 15,000 clients each month while continuing to set the standard for clinical excellence and employee experience.

At NYPCC, you'll find:

Competitive compensation and outstanding benefits
Career growth through our Academy and leadership development programs
A collaborative, mission-driven culture where our employee matters
The chance to make a lasting impact on thousands of lives every single day

Come build a career where purpose meets possibility!

Job Description

The Training Assistant supports the day-to-day operations of the Training Department by moderating training sessions and meetings, managing the shared department inbox, andassistingwith training-related requests such as the creation of flyers, documents, catalogs, and PowerPoint presentations.

This roleassistswith coordinating onboarding activities, training events, and new hire orientation sessions, ensuring a smooth and organized experience for all participants. The Training Assistantis responsible fororganizing, uploading, andmaintainingtraining records and materials across ADP, SharePoint, and the Academy page on The Link, and supports the development and creation of training courses and learning materials inLearnUpon.

Additionally, this roleassistswith quarterly and annual training audits by reviewing records, tracking completion, and helping ensure compliance with organizational and regulatory requirements. Basic technical support during training events and troubleshooting of virtual learning platforms is also within the scope of this position.

Through strong administrative support and attention to detail, the Training Assistant plays a key role in ensuring the departmentoperatesefficiently and that staff across the agency have access to the learning resources they need to thrive.

Responsibilities:

Provide support for theAcademy training cycle, including coordinating and scheduling internal and externaltrainings, workshops, and continuing education opportunities for staff at all levels.
Assistwith designing, developing, andimplementingengagingvirtual training programs using instructional design principles to ensure content is interactive, accessible, and aligned with organizational goals.
Prepare and distribute training announcements, reminders, and instructions in a clear andtimelymanner.
Support trainers and facilitators byassistingwith training materials, presentations, and attendance documentation.
Create and design training presentations and marketing materials, including flyers, for Academy programs.
Moderate NYPCC Academytrainings, meetings, and support groups.
Track and record training and meeting attendance for payrollprocessing andupdate employee training records in the HRIS.
Createtrainingsand manage registration within the Learning Management System (LMS), whilemaintainingaccuraterecords in LMS, SharePoint, and ADP.
Assistin the administration of the LMS by testing course functionality,identifyingtechnical issues, and troubleshooting problems to ensure a smooth learning experience for staff and participants.
Monitor, track, and report on mandatory compliance training, following up with management to ensuretimelycompletion.
Collect, track, and analyze training attendance, outcomes, and feedback data to generate actionable insights,identifytrends, and support continuous program improvement.
Support new employee onboarding by delivering engaging, thorough, and informative training experiences including the coordination of onboarding, New Hire Orientation and Work Ethics when needed.
Provide administrative support to theTrainingSpecialist team as needed.
Collect and analyze feedback to assess training effectiveness and recommend improvements.
Promote a positive, growth-oriented workplace culture by encouraging continuous learning, recognizing staff achievements, and supporting employee recognition initiatives.
Provide weekly updates on project and task status.
Generate reports for leadership, HR, and auditors asrequired.
Ensure compliance with state and federal labor laws, rules, and regulations.
Collaborate with the Training Department to provide administrative support andassistwith ad-hoc HR projects.
Perform otherduties asassigned by Supervisor.

Qualifications

Education & Experience

Bachelor’s Degree in Psychology, Industrial-Organizational Psychology, Human Resources, or a related field
1–2 years of experience in professional development or human resources
Experience working with a Learning Management System (LMS)

Technical Skills

Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)
Skilled in Canva,DocuSign, SCORM and other digital platforms
Creative with flyer design, branding, and social media content

Communication & Interpersonal Skills

Excellent verbal and written communication skills,timelyand effective
Strong interpersonal skills with the ability to present confidently
Able to interact effectively across all levels and diverse cultures
Team-oriented: collaborates well with HR, supervisors, and leadership
Maintains a positive, friendly, and “can-do” attitude

Professional Attributes

Demonstrates professionalism and discretion when handling sensitive staff information
Strong recordkeeping and organizational skills
Excellent time management; able to multi-task, prioritize, and meet deadlines under pressure
Problem-solving mindset:identifieschallenges and proposes practical solutions