Training and Development Rep

NYC Health + Hospitals; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

NYC Health + Hospitals is seeking a Training and Staff Development professional to enhance technical, professional, and management skills across its workforce. Under supervision, you will plan, develop, and implement training programs to optimize human resource performance.

You will collaborate with Department Heads to design curricula, deliver on-the-job and classroom training, and evaluate outcomes. Strong communication, writing, and organizational skills are essential in this role within a

Qualifications

• Bachelor's degree in Education, Psychology, Personnel Administration, Business Admin or related field.
• One year of experience in employee development and training in healthcare or related sectors.
• Knowledge of training psychology, adult learning principles, and instructional methods.
• Ability to communicate effectively and motivate others; strong writing and research skills.
• Proven ability to work independently as well as part of a fast-moving team.

Responsibilities

• Plan, develop, and implement training and staff development programs.
• Confers with management to identify training needs and objectives.
• Review training needs and develop instructional materials for on-the-job training.
• Work with Department Heads to prepare curricula and select materials and methods.
• Formulate teaching outlines and choose appropriate instructional approaches.
• Conduct general or specialized training sessions for orientation, promotions, upgrades, and new technologies.
• Maintain liaison with operational personnel to discuss content and techniques.

Skills

IT training

Training delivery

MS Office / Google Suite

Public speaking

Adult education

Writing & research

Independent & team work

Education

Bachelor's degree

Tools

Epic Credentialing

Job description

Marketing Statement

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

Marketing Statement

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Duties & Responsibilities

Purpose of Position

Under supervision, with latitude for independent initiative and judgment, assists in the planning, development, and implementation of training and staff development programs to enhance technical, professional, and management skills and knowledge in order to attain the optimization of human resource management and utilization.

Examples Of Typical Tasks

• Confers with management to gain knowledge of identified work situations requiring training and development.


• Reviews training needs in order to develop instructional materials for on-the-job training and other instructional needs that may be pertinent.


• Works with Department Heads in preparation of training curricula. Identifies purpose and objectives, selects materials and instructional procedures.


• Formulates teaching outlines in conformance with selected instructional methods utilizing knowledge of specified training and development needs and effectiveness of such training methods as individual coaching, group instruction, lectures, demonstrations, conferences, meetings and workshops.


• Conducts general or specialized training sessions covering such areas concerned with new employees’ orientation, specific on-the-job training, promotional development, upgrading, retraining, leadership, management development and other such adaptations to changes in policies, procedures, regulations and new technologies.


• Maintains liaison relationships and discusses training content and techniques with various levels of operational personnel.


• Reviews and recommends methods to improve acquired skills and techniques.

Minimum Qualifications

• A baccalaureate degree from an accredited college or university in Education, Psychology, Personnel Administration, Business Administration, Management or related discipline; and


• One year of experience in employee development and training programs in a health care facility, business, educational, governmental organization or other fields related to training, development and analysis, or training in implementation of operational or management systems; and


• Knowledge of the principles of training, psychology of learning, applications and the ability to instruct and motivate; and


• Ability to communicate orally and relate to others; and


• Proficient writing and research skills; or


• A satisfactory combination of education, training and experience indicating the ability to perform satisfactorily.

Department Preferences

RequRequired Knowledge Areas, Skills, Abilities, And Other Qualifications

• Knowledge of IT development, implementation and training of systems


• Experience delivering a combination of classroom, online, and one-on-one training


• Previous Health Care experience/ Epic Credentialing is preferred


• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and or Google Suite applications


• Strong verbal communication, public speaking, and technical presentation skills


• Experience in adult education


• Proficient writing and research skills


• Must be able to work independently as well as work as part of a fast-moving team


• One year of experience in employee development and training programs in a health care facility, business, educational, governmental organization or other fields related to training, development and analysis, or training in implementation of operational or management systems