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St. Luke's University Health Network is seeking an experienced Learning and Development professional to design and implement onboarding, competency development, leadership programs, and workforce readiness initiatives across the organization.
You will create curricula, learning pathways, and facilitator guides while delivering blended learning solutions. The role emphasizes collaboration with clinical and administrative leaders, ensuring content aligns with policies and drives measurable
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
Develops, implements, and evaluates learning and development programs that support onboarding, competency development, professional growth, leadership development, and workforce readiness. Creates and maintains curricula, learning pathways, job aids, knowledge articles, facilitator guides, and performance support resources using adult learning and instructional design principles. Designs and facilitates blended learning solutions utilizing classroom, virtual, eLearning, simulation, experiential, and self-directed learning methods. Ensures educational content remains current with organizational policies, technologies, regulatory requirements, and industry best practices. Develops and maintains competency validation processes, assessment tools, and supporting documentation. Partners with operational, clinical, and administrative leaders to assess learning needs, support workforce development initiatives, and develop solutions aligned with organizational priorities. Serves as a trusted advisor on onboarding, competency development, leadership development, workforce readiness, and organizational change management. Evaluates learning effectiveness through performance metrics, stakeholder feedback, and outcome data to drive continuous improvement. Promotes a culture of continuous learning and professional development across the organization. Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information. Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements. Demonstrates/models the Network’s Service Excellence Standards of Performance in interactions with all customers (internal and external). Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices.
Requires sitting for up to 8 hours per day, 2 hours at a time. Standing for up to 4 hours per day, 3 hours at a time. Requires occasional fingering, handling, and twisting and turning while entering data into the computer. Occasionally requires lifting, carrying, pushing and pulling objects weighing up to 25 pounds. Occasionally requires reaching above shoulder level. Must have the ability to hear as it relates to normal conversation, seeing as it relates to general, peripheral and near vision, visual monotony.
Bachelor's degree in Education, Healthcare Administration, Business, Human Resources, Organizational Development, or a related field; or an equivalent combination of education and experience. Minimum of 3 years of experience in training, learning and development, healthcare operations, or a related field.
Demonstrated experience facilitating classroom, virtual, and blended learning programs, as well as conducting training needs assessments and developing curriculum to support organizational learning goals. Experience collaborating with healthcare operations, clinical teams, patient access functions, or business services is preferred. Familiarity with learning management system (LMS) administration and learning technologies is also preferred. Candidates should possess strong time management, collaboration, organizational, planning, and prioritization skills, with the ability to manage multiple initiatives and stakeholders effectively.
Thank you for your interest in St. Luke's!!
St. Luke's University Health Network is an Equal Opportunity Employer.
Founded in 1872, St. Luke’s University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 23,000 employees providing services at 16 campuses and 350+ outpatient sites. With annual net revenue in excess of $4 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital. SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Premier 13 times total and eleven years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally. St. Luke’s is the ONLY health care institution in the Lehigh Valley to be named a Top Workplace regionally repeating the exclusive honor for the third year in a row. Also, for the third straight year, St. Luke’s has been a Top Workplaces in the Philadelphia Region by the Philadelphia Inquirer, ranking 9th in the large employer category for 2025 and the only health care system in PA to receive this award. In 2025, St. Luke’s was recognized as a national Top Workplaces by USA Today, three years in a row, including the 3rd best health care system in the nation in 2023 and 2024. Lastly, in 2025, St. Luke’s was named a Top Workplace in New Jersey for the third year in a row.