Learning Experience Designer

St. Luke’s University Health Network; Allentown (Lehigh County); On-site; USD 70,000 - 110,000; Full time

Job summary

St. Luke's University Health Network is seeking an experienced Learning Experience Designer to drive strategic learning initiatives. The role develops, delivers and evaluates learning solutions that advance workforce development, quality outcomes and patient safety across the network.

The designer collaborates with leaders and departments, manages content in the LMS, and builds metrics dashboards to support continuous improvement and regulatory compliance.

Qualifications

• Bachelor's degree in education or related field required.
• Master's degree preferred for advanced instructional design.
• Experience with multiple delivery media and portfolio preferred.

Responsibilities

• Consults with leaders to assess learning and performance needs.
• Identifies root causes and recommends learning solutions.
• Designs, develops, implements, and evaluates blended learning.
• Creates curricula, facilitator guides, materials, simulations, and eLearning.
• Aligns initiatives with organizational strategy and goals.
• Maintains LMS content, certifications, paths, and events.
• Develops dashboards and analyzes metrics for program effectiveness.
• Manages multiple learning projects and stakeholders.

Skills

Instructional design

Adult learning theory

Curriculum development

E-learning

LMS management

Project management

Education

Bachelor's degree in education

Master’s degree preferred

Tools

Microsoft Office

Graphic design software

Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Learning Experience Designer serves as a strategic learning and performance consultant responsible for the design, development, implementation, management, and evaluation of innovative learning solutions that support workforce development, operational excellence, quality outcomes, patient safety, regulatory compliance, and organizational growth.

JOB DUTIES AND RESPONSIBILITIES

Consults with leaders and stakeholders to assess learning and performance needs through needs assessments, workflow analyses, task analyses, and learner assessments.

Identifies root causes of performance gaps and recommends learning and non-learning solutions that support organizational goals.

Designs, develops, implements, and evaluates instructor-led, virtual, blended, and self‑paced learning solutions.

Creates curricula, facilitator guides, participant materials, job aids, simulations, assessments, videos, and eLearning content using adult learning principles and instructional design methodologies.

Aligns educational initiatives with organizational strategy and operational objectives.

Serves as a trusted advisor and collaborates with leaders, Performance Improvement, Operational Excellence, Quality, and other stakeholders to support workforce development, performance improvement, and change management initiatives.

Administers and maintains learning management system (LMS) content, curricula, certifications, learning paths, competency assignments, and learning events.

Monitors compliance requirements, learner progress, and completion tracking to support regulatory, accreditation, licensing, and organizational requirements.

Develops reporting dashboards and analyzes learning and performance metrics to evaluate program effectiveness and support continuous improvement.

Curates and maintains enterprise learning resources and evaluates emerging learning technologies to enhance the learner experience.

Leads and manages multiple learning and workforce development projects simultaneously.

Develops project plans, budgets, milestones, resource requirements, and communication strategies; facilitates stakeholder reviews; manages project risks; and ensures timely completion of deliverables.

Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information.

Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements.

Demonstrates/models the Network’s Service Excellence Standards of Performance in interactions with all customers (internal and external).

Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices.

PHYSICAL AND SENSORY REQUIREMENTS

Requires sitting for up to 8 hours per day, 2 hours at a time.

Standing for up to 4 hours per day, 3 hours at a time.

Requires occasional fingering, handling, and twisting and turning while entering data into the computer.

Occasionally requires lifting, carrying, pushing and pulling objects weighing up to 25 pounds.

Occasionally requires reaching above shoulder level.

Must have the ability to hear as it relates to normal conversation, seeing as it relates to general, peripheral and near vision, visual monotony.

EDUCATION

Bachelor's degree in education, Instructional Design, Educational Technology, or related field required. Master’s Degree preferred.

TRAINING AND EXPERIENCE

Minimum 3+ years’ experience in instructional design, curriculum development, or a similar role required.

Strong knowledge of instructional design principles, adult learning theory, and best practices.

Experience developing learning programs across multiple delivery media, including in‑person training, remote synchronous training, and online modules.

Portfolio preferred.

Experience in writing, editing, and proofreading educational content.

Experience with digital development tools and graphic design software, including Microsoft Office Suite and more.

Highly proficient in time management, collaboration, organization, planning, and prioritization.

St. Luke's University Health Network is an Equal Opportunity Employer. Founded in 1872, St. Luke’s University Health Network (SLUHN) is a fully integrated, regional, non‑profit network of more than 23,000 employees providing services at 16 campuses and 350+ outpatient sites. With annual net revenue in excess of $4 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital. SLUHN is the only Lehigh Valley‑based health care system to earn Medicare’s five‑star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Premier 13 times total and eleven years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally. St. Luke’s is the ONLY health care institution in the Lehigh Valley to be named a Top Workplace regionally repeating the exclusive honor for the third year in a row. Also, for the third straight year, St. Luke’s has been a Top Workplaces in the Philadelphia Region by the Philadelphia Inquirer, ranking 9th in the large employer category for 2025 and the only health care system in PA to receive this award. In 2025, St. Luke’s was recognized as a national Top Workplaces by USA Today, three years in a row, including the 3rd best health care system in the nation in 2023 and 2024. Lastly, in 2025, St. Luke’s was named a Top Workplace in New Jersey for the third year in a row.

Learn More Here.