Assistant Patient Care Manager

St. Luke’s University Health Network; Stroudsburg (Monroe County); On-site; USD 85,000 - 110,000; Full time

Job summary

St. Luke's University Health Network in Stroudsburg, PA, seeks an experienced nurse leader to oversee daily operations, safety and quality in a busy clinical unit.

The role emphasizes supervision, staff development and effective teamwork across departments. The successful candidate will hold an active RN license in PA or NJ and have BLS certification, with a Bachelor’s degree preferred and at least two years of supervisory experience.

Qualifications

• Registered Professional Nurse with current license in PA or NJ.
• Bachelor’s degree in Nursing preferred.
• BLS required.
• Two years of direct clinical experience preferred.
• Previous supervisory experience preferred.
• Required within 5 years of obtaining position.

Responsibilities

• Demonstrates clinical expertise and serves as clinical resource to staff.
• Assumes responsibility for daily operations: planning, organizing and supervising care to assure patient safety and quality.
• Selects, motivates, and retains staff; initiates formal recognition.
• Facilitates department staff meetings and trainings relevant to position.
• Leads and mentors staff in performance improvement initiatives.
• Promotes nursing education programs and evidence-based practice initiatives.
• Reviews performance of staff and completes annual evaluations; ensures competency.
• Acts as liaison with Clinical Risk Management and participates in event reviews.
• Maintains timely communication with patients, families and multidisciplinary team.
• Maintains departmental records for administrative and regulatory purposes.

Skills

Clinical leadership

Nursing supervision

Staff development

BLS

Communication

Education

Registered Nurse license (PA/NJ)

Bachelor’s degree in nursing preferred

BLS certification

Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

JOB DUTIES AND RESPONSIBILITIES

• Demonstrates clinical expertise and serves as clinical resource to staff.
• Assumes responsibility/accountability for daily operations: planning, organizing and supervising care necessary to assure patient safety and quality to meet the needs of patients served by assigned shift/department.
• Selects, motivates, and retains staff; initiates formal recognition plan.
• Facilitates department staff meetings and trainings relevant to position.
• Participates in activities which promote personal/professional development.
• Serves on assigned hospital and/or unit-based councils.
• Takes active role in department performance improvement initiatives related to Quality, Safety and Patient Experience.
• Leads and mentors staff in performance improvement initiatives.
• Promotes an environment that fosters inquiry, creative thought, nursing education programs, and development and application of evidence-based practice initiatives.
• Reviews performance of staff, completes annual evaluation of assigned staff, assures staff competency, and initiates remedial actions, when appropriate.
• Acts as liaison with Clinical Risk Management and participates in event reviews, action planning and resolution of complaints and grievances.
• Maintains appropriate, timely, and effective communication with patients, families, multi-disciplinary team, ancillary departments, and the manager to identify and resolve problems that may interfere with positive patient outcomes.
• Maintains departmental records for administrative and regulatory purposes.

PHYSICAL AND SENSORY REQUIREMENTS

• Sitting for up to 5 hours per day, 2 hours at a time.
• Standing for up to 1 hour per day, 1 hour at a time.
• Walking for up to 2 hours per day, 20 minutes at a time.
• Occasionally uses fingers to turn pages.
• Frequently uses hands to write, type, and hold charts.
• Rarely uses the hands or fingers for firm grasping or twisting/turning.
• Frequently uses upper extremities to lift and carry up to 10 pounds.
• Frequently stoops, occasionally squats, rarely reaches above shoulder level.
• Hearing as it relates to normal conversation in person or on telephone.
• Seeing as it relates to general vision, near vision, far vision, color vision, and peripheral vision.

EDUCATION

• Registered Professional Nurse with current license to practice in the state of Pennsylvania or New Jersey (based upon work location).
• Bachelor's Degree in Nursing preferred.
• Required within 5 years of obtaining position.

TRAINING AND EXPERIENCE

• Two years of direct clinical experience preferred.
• Previous supervisory experience preferred.
• BLS required.

St. Luke's University Health Network is an Equal Opportunity Employer.

Founded in 1872, St. Luke’s University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 23,000 employees providing services at 16 campuses and 350+ outpatient sites. With annual net revenue in excess of $4 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital. SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Premier 13 times total and eleven years in a row, including in 2023 when it was identified as the #4 Teaching Hospital in the country. In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally. St. Luke’s is the ONLY health care institution in the Lehigh Valley to be named a Top Workplace regionally repeating the exclusive honor for the third year in a row. Also, for the third straight year, St. Luke’s has been a Top Workplaces in the Philadelphia Region by the Philadelphia Inquirer, ranking 9th in the large employer category for 2025 and the only health care system in PA to receive this award. In 2025, St. Luke’s was recognized as a national Top Workplaces by USA Today, three years in a row, including the 3rd best health care system in the nation in 2023 and 2024. Lastly, in 2025, St. Luke’s was named a Top Workplace in New Jersey for the third year in a row.

Learn More Here.