Training and Development Specialist

Chenega Corporation

Atlanta (GA)

Hybrid

USD 80,000 - 90,000

Full time

4 days ago

Be an early applicant

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

PTO / Vacation

Paid Holidays

Medical Insurance

Dental Insurance

Vision Insurance

401k / 401a

Hybrid work model

Job summary

Chenega Corporation seeks a Training and Development Specialist to design, develop, and deliver comprehensive training for complex software in laboratory and public health settings. You will create and maintain training materials, facilitate sessions, and analyze training metrics to improve user proficiency.

Hybrid role with periodic onsite work, focusing on effective demonstrations, content updates, and cross-functional collaboration to support system releases and communications.

Qualifications

5+ years of experience producing training content, lab processes, or education materials.
5+ years of experience hosting and presenting content on teleconference platforms.
Experience creating instructional guides for IT systems or SOPs.
Experience creating announcements regarding program offerings, system updates, or new functionality.
Experience using Microsoft Office Suite, with proficiency in conducting teleconferences via Microsoft Teams.
Excellent verbal and written communication skills.
Ability to facilitate training sessions and working groups, present and demonstrate, interpret evaluation data, and adapt to changing priorities.
Ability to deliver publication-ready work without extra editing.
Ability to obtain and maintain Public Trust or Suitability/Fitness as required by client.
Bachelor’s degree in a related field.

Responsibilities

Develop and deliver training programs for software applications in lab and public health contexts, tailoring content to user roles and system familiarity.
Create and update training materials including manuals, SOPs, and supplementary aids like videos and infographics.
Facilitate training sessions and system demos, in-person or via teleconference, ensuring effective user adoption.
Gather, interpret, and analyze training metrics to identify improvements.
Collaborate cross-functionally to inform training strategy and develop user communications and resources.
Support communications about system functionality and program offerings to enhance awareness.

Skills

Training content development

Public teleconferences

IT systems SOPs

Announcements & program communications

Microsoft Teams

Verbal and written communication

Training facilitation

Publish-ready documentation

Public Trust / Suitability readiness

Education

Bachelor’s degree

Tools

Microsoft Teams

Microsoft Office Suite

Power BI

Job description

Summary

Position contingent on contract award - details below are subject to change based on final award.

Come join a company that strives for Extraordinary People and Exceptional Performance! Chenega Services & FederalSolutions, LLC, a Chenega Professional Services’ company, is looking for a Training and Development Specialist to apply their understanding of the system product and user base to develop and deliver a comprehensive training experience to help users understand and routinely use complex software applications during laboratory and public health activities. The Training and Development Specialist will create training content, maintain and update existing training materials around system enhancements, facilitate training sessions with laboratory users, and gather and interpret training metrics through new and established evaluation methods. The Training and Development Specialist will master complex software applications to a sufficient level to prepare training programs and training materials, design training demonstrations, provide system demonstrations, develop course content, write communications about system functionality and program offerings, support the development of the team’s overarching training and communications methodology, and coordinate the development of training aids, ultimately improving the awareness and comprehension of the system and increasing user proficiency. They will collaborate with a software development team to understand anticipated system changes to develop content for release notes, broadcasts and notifications, and training materials.

Our company offers employees the opportunity to join a team where there is a robust employee benefits program, management engagement, quality leadership, an atmosphere of teamwork, recognition for performance, and promotion opportunities. We actively strive to channel our highly engaged employee’s knowledge, critical thinking, innovative solutions for our clients.

Responsibilities

Develop and Deliver Training Programs:Design, develop, and deliver training experiences for software applications in laboratory and public health settings, customizing content based on user roles, skill levels, and system familiarity to ensure users can effectively and routinely use the systems.
Create and Update Training Materials:Develop andmaintaintraining content, including user manuals, instructional guides, and standard operating procedures (SOPs), and support the development of supplementary training aids such as videos, infographics, and multimedia resources to enhance user learning.
Facilitate Training Sessions and System Demonstrations:Deliver hands-on training sessions and system demonstrations to laboratory users, both in-person and via teleconference platforms, guiding them through system features and ensuring they can effectively use the system in their daily work.
Evaluate and Interpret Training Metrics:Gather, interpret, and analyze training metrics through new and established evaluation methods to measure the effectiveness of training sessions andidentifyareas for improvement.
Partner Cross-Functionally with Diverse Internal and External Teams:Build collaborative relationships to inform training strategy, gather technical and operational insights, and develop relevant educational content, user communications, and support resources that meet evolving user needs.
Support Communication Efforts:Develop communications about system functionality and program offerings, contributing to the team's overarching training and communicationsmethodologyto improve user awareness and comprehension of the system.

Qualifications

5+ years of experience producing training content, lab processes, or education materials
5+ years of experience hosting and presenting content on teleconference platforms
Experience creating instructional guides for IT systems or standard operating procedures (SOPs)
Experience creating announcementsregardingprogram offerings, system updates, or new functionality
Experience using Microsoft Office Suite, withdemonstratedproficiencyin conducting teleconferences via Microsoft Teams
Possession of excellent verbal and written communication skills
Ability tofacilitatetraining sessions and working groups, conduct presentations and demonstrations,interpret training evaluation data into meaningful insights,and work collaboratively in a dynamic environment with changing priorities
Ability to deliver work products that are publication-ready, without the need foradditionalcopy-editing
Ability to obtain andmaintaina Public Trust or Suitability/Fitness determination based on client requirements
Bachelor’s degree

Preferred

Experience with data visualization tools,such asPowerBI
Experience working with public health agencies, including the Centers for Disease Control and Prevention
Experience developing training materials for public health emergency response
Experience with qualitative and quantitative evaluation methods
Possession of excellent data gathering and analysis skills

Final salary determination based on skill-set, qualifications, and approved funding.

Many of our jobs come with great benefits – Some offerings are dependent upon the role, work schedule, or location, and may include the following:

Paid Time Off