Public Health Software Training Specialist

Chenega Agile Real Time Solutions, LLC; Atlanta (GA); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Paid time off

Health insurance

Retirement plan

Job summary

Chenega Services & FederalSolutions, LLC is seeking a Training and Development Specialist to design, develop, and deliver training for laboratory and public health software applications. You will create training materials, SOPs, and demonstrations, while gathering metrics to improve programs.

The role emphasizes collaboration with software teams to align release notes and user communications. Ideal candidates bring 5+ years in training content production, strong communication, and experience

Qualifications

• 5+ years of experience producing training content, lab processes, or education materials.

Responsibilities

• Develop and Deliver Training Programs: Design, develop, and deliver training experiences for software applications in laboratory and public health settings, customizing content based on user roles, skill levels, and system familiarity to ensure users can effectively and routinely use the systems.
• Create and Update Training Materials: Develop and maintain training content, including user manuals, SOPs, and other aids such as videos and infographics.
• Facilitate Training Sessions and System Demonstrations: Deliver hands-on training sessions and system demonstrations to laboratory users, both in-person and via teleconference platforms.
• Evaluate and Interpret Training Metrics: Gather and analyze training metrics to measure effectiveness and identify areas for improvement.
• Partner Cross-Functionally: Build collaborative relationships to inform training strategy and develop educational content and communications.

Skills

Training content development

Public health training

Teleconference delivery

SOPs and user manuals

Clear verbal and written communication

Team collaboration

Education

Bachelor's degree

Tools

Microsoft Teams

Microsoft Office

PowerBI

Job description

Chenega Services & FederalSolutions, LLC is seeking a Training and Development Specialist to design, develop, and deliver training for laboratory and public health software applications. You will create training materials, SOPs, and demonstrations, while gathering metrics to improve programs.

The role emphasizes collaboration with software teams to align release notes and user communications. Ideal candidates bring 5+ years in training content production, strong communication, and experience