Training and Development Program Manager

Memphis-Shelby County Airport Authority; United States; Presencial; USD 88.000 - 108.000; Tempo integral

Resumo da vaga

Memphis-Shelby County Airport Authority is seeking a Training and Development Program Manager to design, develop, and deliver strategic employee learning initiatives across live sessions, e-learning, and printed materials. This role ensures programs align with the full employee lifecycle and organizational goals.

You will manage needs assessments, partner with leaders, oversee LMS administration, and create dashboards to measure impact.

Qualificações

• Bachelor’s degree in Organizational Development, HR, Business or related field.
• Five years of training and development experience.
• Strong instructional design and MS Office proficiency.
• Experience with LMS administration preferred.

Responsabilidades

• Design and implement learning programs across multiple modalities.
• Assess needs, analyze gaps, and partner with management.
• Develop and maintain training materials (print and online).
• Administer and support LMS and resolve system issues.
• Create reports and dashboards to measure training impact.
• Coordinate scheduling, events, and vendor relations.

Conhecimentos

Adult learning theory

Instructional design

Project management

Stakeholder management

Formação

Bachelor’s degree/equivalent in Organizational Development, HR, Business or related field

Descrição da vaga

Training and Development Program Manager

Job Summary Under minimal supervision, responsible for designing, developing, and delivering strategic employee learning and developmental programs through various modalities including presentations to large and small groups, e-learning, printed material, and interactive sessions.

Salary: $98,027.16

Position Description

1. Recommends, designs, develops, and implements innovative learning and development programs that support the full employee lifecycle, including well-being, career development, and management and leadership development.
2. Assesses needs, analyzes gaps and partners with management to identify, develop, and implement successful and innovative customized learning programs.
3. Maintains technical expertise and knowledge of best practices in workforce development. Recommends new approaches, modifications or changes that will improve efficiency and/or effectiveness.
4. Develops and maintains both printed and online training materials.
5. Develops, implements, and maintains the Airport Authority’s Learning Management System (LMS). Provides systems support to all users ensuring user experiences are positive. Resolves systems issues, working with vendors as needed.
6. Develops integrated talent, performance and development reports, dashboards and portals in support of the training objectives.
7. Coordinates learning and development program activities including scheduling, event logistics, and vendor relations.

Requirements

• EDUCATION - Bachelor’s degree/equivalent in Organizational Development, Human Resources, Business, or a related field. Designation in HR or related discipline preferred. Must have a valid driver license.
• EXPERIENCE - Five (5) years Training and Development experience.

Knowledge, Skills, and Abilities

Training and development principles, practices, methods, and procedures. Adult learning theory, design principles, and best practices for effective online learning, media use and learner engagement. Instructional design principles and the proper utilization of technology to enhance training delivery, effective practices around change management. Research and analysis, program/project management principles and techniques. Excellent human relations skills to include ability to build effective and productive relationships with internal and external stakeholders Proficient with Microsoft Office applications. Ability to communicate with a variety of audiences. Ability to work independently and as part of a team. Ability to manage large scale projects, make decisions, and solve problems while working under pressure. Ability to act with integrity, professionalism, and confidentiality to be a trusted advisor.

MSCAA is known and well respected for its camaraderie and team culture. The employees are the Airport’s greatest assets. The Airport will continue to focus on employee engagement to foster an environment that increases job satisfaction, highlights recognition, provides positive feedback, and supports open communication.

As an equal opportunity employer that recognizes the importance and personal worth of each individual, the Airport is committed to pursue diversity within its staff at all levels.