Training and Administrative Support Specialist

Utah County Government; Orem (UT); On-site; USD 57,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) match

HSA

Pension plan

Job summary

Utah County Government is seeking a Training and Administrative Support Specialist in the Information Systems department. The role includes assessing training needs, developing curriculum, coordinating county-wide training, and delivering both instructor-led and virtual technology training for county personnel.

The position requires an associate degree and 4 years of related experience; Microsoft Office and Teams proficiency is preferred, with a focus on onboarding and digital knowledge

Qualifications

• Associate’s degree required.
• Four (4) years of progressively responsible administrative, instructional support, training coordination, or program support experience.
• Two (2) years developing instructional materials, coordinating training programs, or delivering employee training in a professional environment.

Responsibilities

• Assess organizational training needs and develop curriculum and instructional materials.
• Coordinate county-wide training initiatives and manage knowledge resources.
• Deliver instructor-led and virtual technology training to County personnel.
• Perform routine and complex administrative support including financial tracking and scheduling.

Skills

Instructional materials development

Training coordination

Employee training delivery

Public speaking

Education

Associate degree

Bachelor’s degree (preferred)

Tools

Microsoft Office

Microsoft Teams

Job description

UTAH COUNTY OFFICE OF HUMAN RESOURCE MANAGEMENT100 East Center, Suite 3800, Provo, UT 84606 Phone: [phone]Fax: [phone] Email: [e-mail]“The Value of Public Service Employment is vital to the success of our state, county, and local communities.”Utah County Government Employees start every day with the well-being of the entire community in mind: How can I make my community a better place? Who will need my help and protection? How will I make a difference for someone?We hire smart, compassionate, loyal, ethical, committed, innovative people.Apply today and join our Team.JOB ANNOUNCEMENTThe Information Systems department provides technology support to all Utah County government agencies. This support includes acquisition, deployment and management of computer-based workstations, software applications, local and wide-area network infrastructure, security, and information use policy.Posting Date: August 17, 2026 Closing Date: August 31, 2026POSITION: Training and Administrative Support SpecialistPOSTING #: 6901-0826srThis IS NOT a remote position and requires on-site presence at our physical office location during regular business hours.The Opportunity:Under general guidance and direction of the Business Manager – Information Systems, serves as the department’s technology training coordinator by assessing organizational training needs, developing curriculum and instructional materials, maintaining knowledge management resources, coordinating county-wide training initiatives, and delivering instructor-led and virtual technology training to County personnel. Performs routine and complex administrative support work pertaining to financial tracking, accounting, recordkeeping, scheduling, and departmental operations. Serves as the primary front-desk contact for the Information Systems department.Grade: 722Starting Pay: $27.27 - $31.35 HourlySchedule: 8 a.m. - 5 p.m. Monday thru FridayJob Qualifications:1. Associate’s degree.2. Four (4) years of progressively responsible administrative, instructional support, training coordination, or program support experience, including two (2) years developing instructional materials, coordinating training programs, or delivering employee training in a professional environment.3. Equivalent combinations of education and experience may also be considered.Preferred Candidates will possess some of the below attributes:1. Preference may be given to applicants with a bachelor’s degree in information systems, information technology, business administration, education, organizational development, communications, or a related field.2. Strong preference may be given to applicants who have experience designing and delivering instructor-led or virtual training programs for adult learners.3. Strong preference may be given to applicants who have experience creating instructional materials, technical documentation, knowledge base articles, and standard operating procedures.4. Strong preference may be given to applicants who have experience coordinating employee onboarding, technology adoption initiatives, or organizational training programs.5. Preference may be given to applicants with experience presenting to groups and facilitating classroom or virtual learning sessions.6. Preference may be given to applicants who possess one or more Microsoft Office Specialist certifications or other instructional or technology-related certifications.7. Preference may be given to applicants who demonstrate advanced proficiency in Microsoft Office applications and Microsoft Teams.8. Preference may be given to applicants who have a documented typing speed at or above the rate of forty (40) WPM net.Additional Eligibility Qualifications:1. Selected applicants must obtain and maintain one or more Microsoft Office Specialist certifications, or other department-approved technology training certifications within twelve (12) months of employment.2. Applicants must possess a valid driver’s license and obtain a valid State of Utah driver’s license within sixty (60) days of employment.3. Selected applicants will be required to submit to a pre-employment drug screen and background check.Click here for a full job descriptionBenefits Package Includes:100% paid premiums for health insuranceUp to 6.2% match in your 401(k)Utah Retirement Systems (Pension and 401(k) options)Pre-tax savings Health Savings Account (HSA)Fourteen (14) paid HolidaysDental and Vision InsuranceEmployee Assistance ProgramAAP/EEO StatementIt is the policy of Utah County Government to assure equal employment opportunity to its employees and applicants for employment without regard to race, color, religion, national origin, disability, age, sex, sexual orientation, genetic status of gender identity.UTAH COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER