Trainer/Senior Care Coordinator

Coleman Professional Services; Ravenna (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Three weeks paid time off

Wellness reimbursement

CEUs and licensure reimbursement

Collaborative workplace culture

Job summary

Coleman Health Services in Ravenna, OH is seeking an experienced behavioral health trainer to support OhioRISE Care Coordinators. You will lead onboarding, design group and individual trainings, observe practice, and ensure readiness for field work within Portage County.

The role focuses on advancing the Wraparound model, updating curricula, and mentoring staff, while offering competitive benefits and opportunities for professional development.

Qualifications

• Experience in children's behavioral health is required.
• Proven ability to onboard and train Care Coordinators.
• Ability to observe practice and document competency progression.
• Knowledge of OhioRISE and Wraparound model is preferred.
• Must have valid driver's license and ability to obtain NPI/Medicaid numbers.

Responsibilities

• Lead onboarding and orientation for new Care Coordinators.
• Design and facilitate training courses for core content areas.
• Observe trainees and assess skill application.
• Develop structured shadowing and competency milestones.
• Evaluate trainee progress and provide readiness recommendations.
• Lead program improvements and update curricula and tools.

Skills

Care coordination experience (OhioRISE

Onboarding & training design

Group/individual training delivery

Observation & competency assessment

Mentoring and staff development

Adaptability to curriculum updates

Education

High School Diploma

Tools

NPI & Medicaid enrollment readiness

Job description

Full-Time | Ravenna, OH | Serving Portage County| Coleman Health Services

Coleman Health Services is seeking an experienced behavioral health professional to join our OhioRISE team as a Trainer supporting Care Coordination staff. This role focuses on preparing new Care Coordinators to successfully support youth with complex behavioral health needs through OhioRISE's high-fidelity Wraparound model. This position is in our Ravenna, Ohio office and serves Portage County.

What You'll Do

• Lead structured onboarding and orientation for new Care Coordinators, ensuring consistent delivery of core curriculum across the CME.
• Design and facilitate group-based and individual training courses covering core content areas for Care Coordinators.
• Observe Care Coordinators in practice to assess skill application and reinforce training concepts.
• Develop and coordinate structured shadowing and skill-building frameworks aligned with onboarding milestones and competency expectations.
• Evaluate and document trainee competency progression, providing formal recommendations for field readiness to Managers.
• Lead continuous improvement of training programs by updating curricula, developing new tools, and integrating lessons from field trends.

Qualifications of a trainer/Senior Care Coordinator

• High school diploma or equivalent
• 3+ years' experience in children's behavioral health
• Employed as an OhioRISE Care Coordinator for a minimum of 12 months.
• Valid driver's license
• Ability to obtain NPI and Ohio Medicaid numbers (assistance available)

What Coleman Offers

• Competitive salary based on experience, education, and licensure
• Health, dental, and vision insurance
• Accrue three weeks of paid time off during the first year
• Wellness reimbursement and employee recognition incentives
• Unlimited CEUs and licensure reimbursement
• A collaborative and supportive workplace culture
• Opportunity to mentor new staff and strengthen services for youth and families

Join a nationally recognized not-for-profit provider of behavioral health with a proven 40-year history of stability and transparency. Coleman Health Services stands apart with its unparalleled

company culture and comprehensive benefits. Every role at Coleman Health Services leaves a lasting impact on those we serve, backed by pathways for career advancement and continuous professional development.

We value diversity and are an equal‑opportunity employer. E.O.E. All applicants will be considered without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Accommodations can be requested for the application process by reaching out to us at [e-mail] with the subject line "Accommodation Request." Coleman Health Services complies with the Federal Drug-Free Workplace Act.