Supervisor, Production

ReturnPro; Bentonville (AR); On-site; USD 45,000 - 65,000; Full time

Job summary

ReturnPro is seeking an experienced Production Supervisor to lead a fast-paced logistics and assembly team in Arkansas. You will plan and assign work, enforce SOPs, and drive improvements in production methods while ensuring safety and quality standards.

The role requires 2+ years of supervisory experience in related settings, strong leadership, and proficiency with Paycom and Microsoft Office. You will manage daily activities, training, and performance, fostering teamwork and accountability.

Qualifications

• 2+ years of supervisory experience in logistics, warehousing, or production.
• Strong leadership and people-management capabilities.
• Excellent communication, problem-solving, and conflict-resolution skills.
• Working knowledge of safety regulations and standard operating procedures.

Responsibilities

• Determine quality control standards and maintain production metrics.
• Schedule and manage Teammates, including attendance and overtime.
• Ensure training on safety, quality, and company procedures.
• Lead daily meetings to communicate goals and updates.
• Oversee receiving, stocking, inventory, order fulfillment, and shipping processes.

Skills

Supervisory experience

Team leadership

Communication skills

Problem solving

Education

Bachelor's degree in business, logistics, or related field

Tools

Paycom

Microsoft Office

Job description

Job DetailsJob Location: AR Bentonville - Bentonville, AR 72713ReturnPro is looking for an experienced, energetic, and result-driven Production Supervisor. This role is responsible for managing Teammates in a logistics and assembly environment. This position plans and assigns work, implements policies and procedures, and recommends improvements in production methods, equipment, operating procedures, and working conditions.

Primary Responsibilities/Essential Functions:

This job description in no way states or implies that these are the only duties to be performed by the teammate occupying this position.

• Determines quality control standards
• Selecting, ordering, and purchasing materials
• Balances quality, productivity, cost, safety, and morale to achieve positive results in all areas
• Ensures proper training of all Teammates regarding Safety, Quality, and other company procedures and programs
• Executes SOPs and holds team accountable, including progressive discipline when necessary
• Manages Teammates’ time and attendance and updates hours appropriately
• Identifies talent, including primary and backups for critical roles
• Holds daily management meetings with the team to discuss daily goals, objectives, and company/department updates
• Promotes a safe work environment; ensures that warehouse personnel have safe, efficient equipment in order to perform distribution functions
• Provides a hands-on approach, including the scheduling of personnel, and overseeing of warehouse daily activities including receiving, stocking, inventory control, order filling, and private truck shipments as well as customer pickup orders, workflow, performance and work standards, accuracy, and productivity
• Charts progress and develop enhancements to drive efficiency

Qualifications

• 2+ years of supervisory experience in logistics, warehousing, or production required.
• Hands-on supervisory experience a must or bachelor’s degree in business, logistics, or related field preferred.
• Strong knowledge of time & attendance systems (Paycom experience highly preferred).
• Working knowledge of OSHA regulations and warehouse safety practices.
• Proficient in Microsoft Office and comfortable with data/reporting.
• Proven ability to lead, coach, and engage diverse teams.
• Excellent communication, problem-solving, and conflict resolution skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Ability to act with integrity, professionalism, and confidentiality.
• Demonstrated initiative and adaptability when faced with new challenges.

Physical & Work Environment Requirements

• Frequently required to walk, bend, lift, and reach overhead.
• Ability to repetitively lift, push, and carry 20–35 lbs.
• Ability to work overtime and weekends, as needed.
• Comfortable working in a fast-paced, team-based production environment.

Metrics for Success

• Meeting or exceeding production throughput and accuracy goals.
• Maintaining high teammate engagement and retention.
• Compliance with safety and quality standards.
• Consistent execution of SOPs and effective use of Paycom for workforce management.
• Demonstrated improvements in efficiency and cost savings over time.