Trainer, Operations 3rd shift (R. Solorio)

The William Carter Company; Braselton (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Carter’s Inc. is seeking an Ops Trainer to support our distribution center operations in Braselton, GA. You will train associates on SOPs and Labor Standards, coach on quality and accuracy, and adapt schedules for peak periods. The role requires comfort with RF tech and WMS systems.

Ideal candidates have distribution center experience, strong communication, and the ability to multi‑task in a busy environment. Safety and adherence to policies are essential to success.

Qualifications

• Expert-level subject matter knowledge of home department processes and procedures.
• Basic working knowledge of computers, RF Scanners and Warehouse Management systems.
• Proven team member with skills to multi‑task.
• Proficient reading, written and verbal communication skills.
• Must have the ability to abide by all Carter’s policies and procedures, specifically the attendance policy.
• Must know, understand, and follow all Standard Operating Procedures.

Responsibilities

• General Distribution Center work (pick, pack, material handling, induction, IBIOB, etc.)
• Provide floor training and education on SOP’s and Labor Management Standards to new associates as well as current associates engaged in the cross-training program.
• Be approachable to answer questions from other employees within their home department regarding the execution of their job responsibilities.
• Must have the ability to perform the job with the highest standards of quality and accuracy.
• Must have the flexibility to modify schedule if necessary and work off regular shift.
• Flexibility to work anywhere in the Distribution Center any channel, any shifts.
• The ability to use Radio Frequency (RF) equipment, voice picking technology, pick to light and other warehouse management systems.
• The ability to use basic computer functions as needed.
• Must have the ability to work safely and abide by all of Carter’s Safety rules and procedures.
• Other tasks as assigned.

Skills

Home department processes

Multi-tasking

Reading & verbal communication

Education

High School Diploma or GED

Tools

RF Scanners

Warehouse Management Systems

Basic Computer Functions

Job description

Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

Ops Trainer (85H058) Job Description:

Essential Job functions (Tasks, duties, and responsibilities most important for the job)

• General Distribution Center work (pick, pack, material handling, induction, IBIOB, etc.)
• Provide floor training and education on SOP’s and Labor Management Standards to new associates as well as current associates engaged in the cross‑training program.
• Be approachable to answer questions from other employees within their home department regarding the execution of their job responsibilities.
• Must have the ability to perform the job with the highest standards of quality and accuracy.
• Must have the flexibility to modify schedule if necessary and work off regular shift.
• Flexibility to work anywhere in the Distribution Center any channel, any shifts.
• The ability to use Radio Frequency (RF) equipment, voice picking technology, pick to light and other warehouse management systems.
• The ability to use basic computer functions as needed.
• Must have the ability to work safely and abide by all of Carter’s Safety rules and procedures.

Secondary functions (If applicable – any duties not considered essential)

Other tasks as assigned.

Knowledge, skill and ability requirements-minimum competencies required for job

• Expert-level subject matter knowledge of home department processes and procedures.
• Basic working knowledge of computers, RF Scanners and Warehouse Management systems.
• Proven team member with skills to multi‑task.
• Proficient reading, written and verbal communication skills.
• Must have the ability to abide by all of Carter’s policies and procedures, specifically the attendance policy.
• Must know, understand, and follow all Standard Operating Procedures.

Prior work experience and educational requirements

• High school diploma or a GED preferred, not required.
• At least one year of automated distribution center experience preferred.

Physical and Work Demands

• Must be available to work in a multi‑channel, multi‑shift distribution environment, flexible to work different shifts and extended hours based upon business needs.
• Must be able to stand and work for long periods including daily overtime, holidays and overtime as required.
• Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
• Must be able to repetitively lift cases weighing up to 50 pounds.
• Must be able to work in varying temperatures.
• Holiday schedule to be decided by Management.
• Must be available to work consecutive days in a row (for example 14+ days).
• Comply with Blackout Periods (no vacation or personal time allowed) as determined by Management.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

We’ve become an industry leader by providing quality – from the clothing we sell to the careers we offer our team. Shared values have paved the way to our success. We nurture inclusive work environments for everyone. We invest in our teams with training and development programs to help them build their skills. We succeed together; everyone is welcome to grow in many ways. We’ve kept our close‑kinda warmth since our founding. You’ll have the opportunity to work with colleagues who often become fast, lifelong friends while making new connections and sharing memorable experiences. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love?