Trainer I

Amynta Group; Cockeysville (MD); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

medical

dental

vision insurance

401(k) participation

paid time off

holiday pay

Job summary

Amynta Group, at PDP Group, an Amynta Group company, is hiring a Trainer for Hunt Valley, MD. The role encompasses delivering training on title processing areas, drafting job aids, and coordinating with supervisors to shape training programs.

You will lead one-on-one and small-group sessions, translate processes into clear teaching plans, and ensure learning transfer using established evaluation techniques. This is a full-time position with benefits.

Qualifications

• High School Diploma.
• Familiarity with vehicle title administration.
• Experience in on-the-job training.
• Experience drafting job aids.
• Experience maintaining internal customer relationships.
• Proficient in oral and written communication.
• Ability to facilitate productive learner discussions.

Responsibilities

• Draft job aids.
• Collaborate with supervisors to prepare and develop training.
• Conduct one-on-one and small group training on document management and processing.
• Collaborate with SMEs to update and validate training.
• Focus on departmental customer relationships with supervisors and identify training needs.

Skills

Communication

Training delivery

Customer relationships

Job aids drafting

Vehicle title administration

Education

High School Diploma

Job description

We’re thrilled that you are interested in joining us here at the Amynta Group! We’re thrilled that you are interested in joining PDP Group, an Amynta Group company. We are currently hiring for the position of Trainer at our Hunt Valley, MD location.

The compensation for this position is $20.00 per hour, with possible opportunities for overtime. The Company offers a comprehensive and competitive benefits package, including medical, dental, and vision insurance, 401(k) participation, paid time off, and holiday pay. Full-time position. Position Posted 9/2/2026.

• The ideal candidate will be responsible for drafting job aids;
• collaborating with supervisors and team leads to preparing for and developing training;
• conducting one-on‑one and/or small group training on document management and processing;
• and collaborating with subject matter experts (SMEs) to update and validate training. You will focus on departmental customer relationships with supervisors and help identify new employee training needs.

We’re thrilled that you are interested in joining PDP Group, an Amynta Group company. We are currently hiring for the position of Trainer at our Hunt Valley, MD location.

Core Function

• Conducts training in one of the following areas: DMC. Release and Title Maintenance.
• Train new, current and training team employees in one of the three title processing actions and updates.
• Serve as back‑up trainer for fellow team members as needed.

Learning Transfer

• Translate steps in title process actions to develop a one‑week teaching plan with learning objectives, clear milestone steps, check‑in and knowledge questions, and employee progress notes.
• Accurately applies the Kirkpatrick model of learning assessment to document employee level of learning transfer.
• Documents cognitive, attitude and behavior barriers to learning.
• Demonstrate tasks accurately, patiently and clearly.
• Conducts facilitated discussions using trainer‑learner observation feedback model.
• Asks learner self‑reflective and self‑assessment questions about their level of comprehension, task mastery, and comfort with independently executing assignments.
• Alters training approach to produce measurable and consistent learning transfer supported by evaluation and quality control data.

Job and Learning Aid Development

• Utilizes a job aid template to document technical business processes at a granular step‑by‑step level to produce instructional job aids.
• Drafts and organizes information in sequential step.
• Demonstrates proficiency in solid sentence structure, clarity, diction and conciseness.
• Incorporates and aligns screenshots to respective instructions.
• Follows guidance on updating and editing job aids to ensure learning transfer.

Customer Relations

• Initiates weekly collaborative check‑ins with department supervisors and identify new employee training needs.
• Delivers training resource requests in a timely manner.
• Receives and incorporate feedback into departmental job aids.

Learning Repository/Learning Resource Quality Control

• Contributes to the updates of learning resource repository and document quality control.
• Identifies learning materials for repository submission.
• Identifies areas for curricula updates; makes updates for review.

Assist with Organizational and Administrative Tasks.

Required Skills & Qualifications

• High School Diploma.
• Familiarity with vehicle title administration.
• Experience in on-the-job training.
• Experience drafting job aids.
• Experience maintaining internal customer relationships.
• Proficient in oral and written communication skills.
• Proficient in the ability to facilitate a productive and meaningful discussion within a learner‑centric context to produce employee learning transfer supported by evaluation and quality control data.

Preferred Qualifications

• Technical writing in instructional job aids and training resources.
• Knowledge of adult learning techniques and learning theory.
• Office management.
• Document repository management.
• Cross‑functional team coordination.

Equal Employment Opportunity

The Amynta Group (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation.

The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.

About Us

Amynta Group is a premier insurance services company with more than $3.5 billion in managed premium and 2,000 associates across North America, Europe, and Australia. An independent, customer‑centered and underwriting‑focused company, Amynta serves leading carriers, wholesalers, retail agencies, auto dealers, OEMs, and consumer product retailers with innovative insurance and warranty protection solutions. Amynta operates through three segments: Managing General Agencies; Warranty, including automotive, consumer and specialty equipment; and Specialty Risk Services. For more information, visit amyntagroup.com.

Benefits

• medical
• dental
• vision insurance
• 401(k) participation
• paid time off
• holiday pay

Benefits

This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out‑of‑network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. https://cigna.com/legal/compliance/machine-readable-files