Trainer, Clinic

Platinum Dermatology Partners Llc; Phoenix (AZ); On-site; USD 42,000 - 65,000; Full time

Job summary

Platinum Dermatology Partners Llc is seeking a Training Medical Assistant with a background in dermatology to help onboard new staff and train back-office clinic processes. You will lead EMA, NextGen, and Phreesia training, conduct 30/60/90-day reviews, and collaborate with Practice Managers to develop protocols and materials.

The role requires at least 3 years in a medical office, 2 years in a MA training role, and experience with electronic medical records.

Qualifications

• Must have at least 3 years of experience in a medical office as a medical assistant.
• Prior Dermatology, cosmetic, and surgical experience is required.
• At least 2 years in a medical assistant training role.
• Prior scribing experience is a plus.
• Strong written and verbal communication with attention to detail.
• Professional appearance and phone etiquette.
• Able to prioritize tasks and work in a fast-paced clinic.

Responsibilities

• Training and educating medical assistants for all back-office clinic duties.
• Proficient in EMA, NextGen, and Phreesia.
• Completing 30, 60, and 90-day performance reviews with medical assistants.
• Assist with onboarding new staff and develop training materials.
• Collaborate with Practice Managers to implement protocols and staffing meetings.

Skills

Medical office experience

Dermatology/cosmetic/surgical exp

Medical assistant training experience

Scribing experience

EMR proficiency

Strong communication

Phone etiquette

Teamwork

Organizational skills

Compassionate patient care

Education

High School Diploma or GED

Medical Assistant training

CMA/ Dermatology Technician (preferred)

Tools

EMA

NextGen

Phreesia

Job description

Company Conformance StatementsIn the performance of their respective tasks and duties all employees are expected to conform to the following:Building strong working relations with Providers, Managers, and staff.Interact professionally with other employees, patients, and providersWork effectively with the Training Department to contributor on all assignments.Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.Purpose: This position will be responsible for assisting with onboarding new medical assistants. Training all processes of back-office clinic.Responsibilities/Duties/Functions/Tasks:Training and educating medical assistants for all back-office clinic duties.Proficient in EMA, NextGen, and Phreesia.Completing 30, 60, and 90-day performance reviews with medical assistantsWorking to build successful teams with the Practice Managers.MIPS trainingEMA training classes for multiple staff.Training on E-Rx.Injection training per providers protocols.Training on biopsy procedures and excisions.Accutane training.Documentation for Pathology logs.Sending in Lab requestsSterilization of instrumentsProper cleaning of rooms.NextGen EPM training on scheduling.Chart audits to assure proper documentation.Works with the Training Manager to put together protocols, training materials, classes, and staff meetings.Education:High School Diploma or GED equivalent is required.Certified Medical Assistant or Certified Dermatology Technician is preferred but not required.Medical Assistant training is required.Qualifications:Must have at least 3 years of experience working in a medical office as a medical assistant.Prior Dermatology, cosmetic, and surgical experience are required.Must have at least 2 years of experience in a medical assistant training role.Prior scribing experience is a PLUS!!Quality written and verbal communication skills with attention to detail.Strong phone etiquette.Teamwork.Professional in appearance and mannerisms.Able to demonstrate compassion and caring when dealing with others, patients, and co-workers.Able to prioritize tasks, understand the provider’s instructions, and know when to seek information or advice.Strong organizational skills.Ability to thrive in a fast-paced environment.Experience working on electronic medical records.Our competitive benefits package includes the following:Medical, Dental, and Vision insuranceShort-term/Long-term disabilityLife and other voluntary plans401(k) planEmployee Referral ProgramPaid Time-OffCompany-Paid HolidaysEquipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.Physical Requirements: Must possess manual dexterity to operate office machines including computer and calculator; stooping and bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals.Equal Employment Opportunity:Platinum Dermatology Partners is committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws.Platinum Dermatology Partners does not permit discrimination of any type against an employee because of any of the following legally protected characteristics: gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy.Please note, that any offer of employment is contingent on the successful completion of pre-employment background checks.No phone calls or agencies, please.INDHP1