Trainer Auditor

Smurfit Westrock plc; Conover (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive training programs

Competitive salary

Global packaging company with safety &

Job summary

Smurfit Westrock plc in Conover, NC is seeking a Training and Certification Specialist to manage employee onboarding, audits, and certification levels within the Conover Management System. You will coordinate classroom, on-the-job, vendor, and shadow training, ensure SOP updates, and maintain training records.

This role requires keen attention to detail, strong organizational skills, and the ability to work with all departments.

Qualifications

• Strong attention to detail and record keeping are required.
• Ability to manage multiple projects and priorities professionally.
• Proven capability to facilitate formal and informal training.
• Ability to evaluate training needs and provide constructive feedback.

Responsibilities

• Facilitate onboarding to achieve level 1 certification before employee goes to production floor.
• Coordinate or facilitate training per C-Pro/Element Tree for each position (classroom, on-the-job, vendor, shadow).
• Assist in writing and updating SOPs and reference guides.
• Conduct daily audits for certification within the Conover Management System.
• Provide monthly progress reports to managers and T&D leader on employee progress.
• Liaise for manager-driven process changes; audit new processes before adding to the element tree.
• Ensure training resources and materials are available.
• Track training progress and follow up with trainees to ensure timely completion.
• Maintain training records in the C-Pro system and all related paperwork.
• Maintain confidentiality of employee information and collaborate with all departments.
• Promote teamwork and actively participate in Performance Excellence initiatives.
• Comply with safety policies and wear required PPE; support flexible hours/overtime as needed.
• Support other duties as assigned by Management or Training and Development.

Skills

Attention to detail

Organizational skills

Record keeping

Training facilitation

Needs analysis

Feedback provision

Self-starter

Communication

Interpersonal skills

C-Pro Software

Business processes

Education

Experience in training & development

Tools

N/A

Job description

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

TheOpportunity:

Responsible for handling the employee position training/audits for certifications levels within the Conover Management System. Performs audits and monitors the effectiveness of training activities, ensures that employees have the required knowledge and skills to perform their job and support business needs. Special projects, orientations and special training needs. Follow all WestRock Core Values and Behaviors. Maintain housekeeping and 5S to standards set by management. Additional job duties and miscellaneous projects as assigned by management.

How you will impactSmurfitWestrock:

• Facilitate the onboarding process to achieve level 1 certification before employee goes to the production floor.
• Coordinate and/or facilitate training program outlined with in C-Pro/Element Tree for each position. Training will consist of classroom, on the job training, outside or vendor training and shadowing.
• Assist in writing and updating Standard Operation Procedures (SOP); i.e. work instructions, Reference Guides, etc.
• Conduct daily audits for certification within the frame work set forth in the Conover Management System.
• Give monthly reports/report cards to managers and T&D leader on employee progress.
• Liaison for manager driven process changes and SOP’s, perform audits for new process before adding to element tree.
• Ensure technical resources, training materials and supplies are available.
• Track training progress and follow up with trainees to keep them on track, ensure completion of training programs in a timely, productive manner.
• Maintain employee training records within the C-Pro system.
• Maintain and update all required employee paperwork, including filing training certifications and all other training documentation.
• Maintain the highest level of confidentiality in handling employee information.
• Work closely and efficiently with all departments.
• Work proactively to promote teamwork at all levels of the company.
• Conform with and abide by all regulations, policies, work procedures, safety rules, security procedures and instructions.
• Perform all duties according to established safety policy, including wearing all required PPEs to perform duties.
• Work flexible hours and overtime, as necessary, to meet the training needs of all shifts.
• Perform other duties as assigned by Management or Training and Development.
• Expected to be an active member on a Performance Excellence team.

What you need to succeed:

• Strong attention to detail; organizational and record keeping skills.
• Able to handle multiple projects and priorities in a professional and timely manner.
• Able to effectively facilitate formal and informal training.
• Able to evaluate training needs.
• Provide feedback to Training and Development and Management regarding training opportunities in support of site goals / processes.
• Self-starter and proactive in resolving problems and issues.
• Excellent oral and written communication skills.
• Able to read, analyze and interpret general information and data.
• Able to effectively interact with all levels of personnel.
• Able to learn and navigate site’s C-Pro Software.
• Able to recognize and report gaps through the audit process.
• General or specific knowledge of business processes

What we offer:

• Corporate culture based on integrity, respect, accountability and excellence
• Comprehensive training with numerous learning and development opportunities
• An attractive salary reflecting skills, competencies and potential
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.