Trainer

Core Development & Management; Watertown (MA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Free Black Card membership after 90 days

Medical, dental, vision benefits

401(k) with company contributions

Paid vacation

Pet insurance and Aflac

Job summary

Core Development & Management is seeking a Fitness Trainer in Watertown, Massachusetts. The role involves managing the Planet Fitness group fitness program, helping members achieve fitness goals, and providing exceptional customer service. Candidates must have a strong passion for fitness, excellent communication skills, and relevant certifications.

Benefits include a free Black Card membership after 90 days and various health packages for eligible employees. A high school diploma and CPR certification are required.

Qualifications

• Must be 18 years of age or older.
• Passion for fitness and health is essential.
• Exceptional customer service skills are required.

Responsibilities

• Run the Planet Fitness PE@PF program and create a schedule.
• Instruct members on equipment use and fitness goals.
• Assist with front desk activities.

Skills

Customer service skills

Communication

Empathy

Reliability

Fitness knowledge

Education

High School diploma/GED

CPR Certification

Nationally Certified Training Certificate

Job description

Overview

The Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). The role includes assisting new members in achieving their fitness goals by designing simple workout programs and instructing them on the proper use of equipment.

Essential Duties & Responsibilities

• Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
• Consult with members regarding their fitness goals and instruct them on proper and safe equipment use.
• Create bi‑weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.
• Assist with front desk related activities: answer phones in a friendly manner and assist callers with various questions, check members into the system, handle new member sign‑ups, take prospective members on tours, and respond to member questions and concerns in a timely, professional manner, escalating to Assistant Manager or Manager as needed.

Qualifications & Requirements

• A passion for fitness and health
• Upbeat and positive attitude
• Excellent punctuality and reliability
• Exceptional customer service skills; able to interact positively and professionally with members and co‑workers, exceeding expectations
• Strong listening skills with ability to empathize and solve problems
• Demonstrate diplomacy in all interactions using appropriate behavior and language
• Current CPR Certification required
• Nationally Certified Training Certificate required
• High School diploma/GED equivalent required
• Must be 18 years of age or older

Physical Demands

• Continual standing and walking during shift
• Continual talking in person or on the phone during shift
• Occasional lifting up to 75 lbs
• Occasional exposure to toxic chemicals during shift

Benefits

All staff will receive a free Black Card membership after 90 days of employment. Eligible employees who are regularly scheduled for at least 30 hours per week receive benefits effective the first of the month following hire. Benefit offerings include medical, dental, vision, flexible spending accounts, 401(k) with company contribution, paid vacation, and additional ancillary benefits such as pet insurance and Aflac. Promotion from within is encouraged.

Pay Range

Placement within the established pay range for each role will be determined based on:

• Relevant skills
• Years and depth of experience
• Performance history
• Market competitiveness
• Geographic economic conditions, including cost of living and local wage benchmarks