Trainer

Planet Fitness - Baseline Fitness; Ventura (CA); On-site; USD 2,066,000 - 2,755,000; Part time

Benefits offered by this job

Dollars for Scholars

Employee Appreciation

Free Membership

Health Insurance

Dental Insurance

Vision Insurance

Critical Illness

Short Term Disability

Accident Insurance

Voluntary Life

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness seeks a dedicated team member to run the PE@PF program, assist members in achieving their fitness goals, and promote class sign-ups. You will guide proper equipment use and maintain an inviting club environment.

The role emphasizes excellent customer service, reliable communication, and a proactive approach to member engagement, front desk duties, and club upkeep.

Qualifications

• Honesty and good work ethic.
• Strong communication and organizational skills.
• A passion for fitness and health.
• Punctuality and reliability are a must.
• Exceptional customer service skills; interact positively with members and co-workers.

Responsibilities

• Run and schedule the Planet Fitness PE@PF program.
• Consult with members on fitness goals and proper equipment use.
• Promote PE@PF class sign-ups with creative approaches.
• Create bi-weekly updates featuring various exercises.
• Meet class requirements based on club size and traffic.
• Assist front desk tasks: answer phones, check-in members, tours, sign-ups.
• Update member account information as needed.
• Respond to questions professionally and escalate when needed.
• Maintain club cleanliness and appearance.

Skills

Customer service

Communication

Organization

Empathy

Problem solving

Diplomacy

Education

Fitness trainer certification

Job description

Job SummaryResponsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.Essential Duties and ResponsibilitiesConduct and run the Planet Fitness PE@PF program, including creating and following the schedule.Consult with members regarding their fitness goals and instruct them on how to use the equipment properly and safely.Creating creative and unique ways to promote PE@PF class sign-ups.Create bi-weekly updates consisting of a variety of exercises.Meet class requirements based on club size and member traffic.Assist in front desk related activities including:Answer phones in a friendly manner and assist callers with a variety of questions.Check members into the system.New member sign-up.Take potential members on tours.Changing/updating member account informationRespond to member questions and concerns in a timely and professional manner and elevate to Team Lead, MIT or Club Manager as needed.Help maintain the neatness/cleanliness of the club.Assist in cleanliness and appearance of club.BenefitsDollars for Scholars ProgramEmployee Appreciation ProgramFree Membership for self and one family member or friendTeam Member Support TeamHealth, Dental and Vision InsuranceCritical Illness InsuranceShort Term Disability InsuranceAccident InsuranceVoluntary Life InsurancePet InsuranceHSAAdvancement OpportunitiesMinimum QualificationsHonesty and good work ethicStrong communication and organizational skillsA passion for fitness and healthPunctuality and reliability are a must.Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.Strong listener with the ability to empathize and problem solve.Demonstrate diplomacy in all interactions while using appropriate behavior and language.Completed fitness trainer certification.Physical DemandsStanding and walking at least 75% of the shiftTalking in person or on the phone at least 75% of the shiftMust be able to lift to 50 lbs. less than 30% of the time.