Trainer

Planet Fitness - Baseline Fitness; Brainerd (MN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and 1 family

Job summary

Planet Fitness is seeking a dedicated fitness professional to lead the PE@PF program, guiding members toward personal fitness goals. You will design simple workouts, instruct proper equipment use, and promote class sign-ups with engaging updates.

The role emphasizes exceptional customer service, strong communication, and reliability, with duties including front desk support, member tours, and maintaining club appearance. A certified trainer is required.

Qualifications

• Exceptional customer service skills with a positive attitude.
• Strong communication and organizational skills.
• Punctual, reliable, and professional demeanor.
• Empathetic listener with problem-solving ability.
• Diplomacy in all interactions while maintaining appropriate language.

Responsibilities

• Lead and run the PE@PF program and manage the class schedule.
• Instruct members on safe equipment use and help reach fitness goals.
• Promote PE@PF class sign-ups and create bi-weekly exercise updates.
• Assist at the front desk with check-ins, tours, and member sign-ups.
• Maintain club cleanliness and appearance, supporting overall club operations.

Skills

Customer service

Communication

Organization

Punctuality

Empathy & problem solving

Diplomacy

Education

Fitness trainer certification

Job description

Job SummaryResponsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.Essential Duties and ResponsibilitiesConduct and run the Planet Fitness PE@PF program, including creating and following the schedule.Consult with members regarding their fitness goals and instruct them on how to use the equipment properly and safely.Creating creative and unique ways to promote PE@PF class sign-ups.Create bi-weekly updates consisting of a variety of exercises.Meet class requirements based on club size and member traffic.Assist in front desk related activities including:Answer phones in a friendly manner and assist callers with a variety of questions.Check members into the system.New member sign-up.Take potential members on tours.Changing/updating member account informationRespond to member questions and concerns in a timely and professional manner and elevate to Team Lead, MIT or Club Manager as needed.Help maintain the neatness/cleanliness of the club.Assist in cleanliness and appearance of club.BenefitsDollars for Scholars ProgramEmployee Appreciation ProgramFree Membership for self and one family member or friendTeam Member Support TeamHealth, Dental and Vision InsuranceCritical Illness InsuranceShort Term Disability InsuranceAccident InsuranceVoluntary Life InsurancePet InsuranceHSAAdvancement OpportunitiesMinimum QualificationsHonesty and good work ethicStrong communication and organizational skillsA passion for fitness and healthPunctuality and reliability are a must.Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.Strong listener with the ability to empathize and problem solve.Demonstrate diplomacy in all interactions while using appropriate behavior and language.Completed fitness trainer certification.Physical DemandsStanding and walking at least 75% of the shiftTalking in person or on the phone at least 75% of the shiftMust be able to lift to 50 lbs. less than 30% of the time.