Trainer

Planet Fitness; Fargo (ND); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Scholarship program

Employee rewards

Free gym membership

Health insurance

Dental insurance

Vision insurance

Critical illness

Short-term disability

Accident insurance

Life insurance

Pet insurance

HSA

Advancement opportunities

Job summary

Planet Fitness in Fargo, ND is looking for a fitness program facilitator to run the PE@PF class and help members achieve their goals. You will design simple workouts, instruct proper equipment use, and promote class sign-ups while assisting at the front desk.

Responsibilities include creating bi-weekly exercise updates, meeting class requirements based on club size, and ensuring a clean, welcoming environment.

Qualifications

• Honesty and good work ethic.
• Strong communication and organizational skills.
• A passion for fitness and health.
• Punctuality and reliability are a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Completed fitness trainer certification.

Responsibilities

• Run the PE@PF program and follow the schedule.
• Consult with members about fitness goals and show proper equipment use.
• Promote PE@PF class sign-ups creatively.
• Create bi-weekly exercise updates.
• Meet class requirements based on club size and member traffic.
• Assist front desk: answer phones, check-in, new member sign-up, tours, update member data.
• Respond to member questions and escalate to leadership when needed.
• Help maintain club cleanliness and appearance.

Skills

Customer service

Communication

Reliability

Punctuality

Empathy

Education

Fitness trainer certification

Job description

Job Details: Job Location: Fargo MKM - Fargo, ND 58103, Position Type: Full-Time/Part-Time, Job Category: Customer Service, Job Summary

Responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.

Essential Duties and Responsibilities

• Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
• Consult with members regarding their fitness goals and instruct them on how to use the equipment properly and safely.
• Creating creative and unique ways to promote PE@PF class sign-ups.
• Create bi-weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.
• Assist in front desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take potential members on tours.
  • Changing/updating member account information
• Respond to member questions and concerns in a timely and professional manner and elevate to Team Lead, MIT or Club Manager as needed.
• Help maintain the neatness/cleanliness of the club.
• Assist in cleanliness and appearance of club.

Benefits

• Dollars for Scholars Program
• Employee Appreciation Program
• Free Membership for self and one family member or friend
• Team Member Support Team
• Health, Dental and Vision Insurance
• Critical Illness Insurance
• Short Term Disability Insurance
• Accident Insurance
• Voluntary Life Insurance
• Pet Insurance
• HSA
• Advancement Opportunities

Qualifications: Minimum Qualifications

• Honesty and good work ethic
• Strong communication and organizational skills
• A passion for fitness and health
• Punctuality and reliability are a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Completed fitness trainer certification.

Physical Demands

• Standing and walking at least 75% of the shift
• Talking in person or on the phone at least 75% of the shift
• Must be able to lift to 50 lbs. less than 30% of the time.