Trainer

Planet Fitness; Dubuque (IA); On-site; USD 32,000 - 52,000; Full time

Job summary

Planet Fitness in Dubuque, IA is seeking a fitness trainer to run the PE@PF program and design a simple workout plan for members. You will guide proper equipment use and help members reach their fitness goals.

Responsibilities include leading PE@PF sessions, assessing goals, creating bi-weekly exercise updates, and assisting at the front desk with sign-ups, tours, and member inquiries while maintaining professional service.

Qualifications

• Must have a passion for fitness and health.
• Bring an upbeat, positive attitude and reliable punctuality.
• Excellent customer service with professional demeanor.
• Strong listening skills and problem-solving ability.
• Demonstrate diplomacy and respectful communication at all times.

Responsibilities

• Conduct and run the PE@PF program, create and follow the schedule.
• Consult with members on goals and teach safe equipment use.
• Create bi-weekly updates with varied exercises.
• Meet class requirements based on club size and traffic.
• Assist at front desk: answer phones, sign-ups, tours.
• Address member questions promptly; escalate to managers when needed.

Skills

Fitness passion

Positive attitude

Punctuality

Customer service

Active listening

Diplomacy

Education

High School diploma

Fitness trainer certification

Job description

Job Location: Dubuque, IA 52002 • Position Type: Full Time • Job Category: Customer Service

Job Summary

The Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.

Essential Duties and Responsibilities

• Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
• Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment.
• Create bi-weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.
• Assist in front desk related activities:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take potential members on tours.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.

Qualifications

• A passion for fitness and health!
• Upbeat and positive attitude.
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• High School diploma required.
• Completed fitness trainer certification.

Physical Demands

• Standing and walking at least 75% of the shift.
• Talking in person or on the phone at least 75% of the shift.
• Must be able to lift up to 50 lbs less than 30% of the time.