Trainer

Planet Fitness; Altoona (IA); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Free Membership for self and one guest

Health, Dental and Vision Insurance

Dollars for Scholars Program

Advancement Opportunities

Job summary

Planet Fitness Altoona is seeking a friendly and proactive Staff to manage the PE@PF fitness program and assist members in reaching their goals. You will design simple workouts, teach proper equipment use, and help members sign up for classes.

Key duties include running the PE@PF schedule, guiding members during sessions, handling front desk tasks, and keeping the club neat and welcoming. A fitness trainer certification is required.

Qualifications

• Honesty and good work ethic.
• Strong communication and organizational skills.
• A passion for fitness and health.
• Punctuality and reliability are a must.
• Exceptional customer service skills; interact professionally with members and coworkers.
• Diploma or certification as a fitness trainer.

Responsibilities

• Lead the Planet Fitness PE@PF program and manage scheduling.
• Consult with members on fitness goals and demonstrate proper equipment use.
• Promote PE@PF class sign-ups and create bi-weekly exercise updates.
• Assist at front desk with member check-ins, sign-ups, and tours.
• Maintain club cleanliness and appearance; assist with daily tasks.
• Escalate member questions to Lead, MIT, or Club Manager when needed.

Skills

Communication

Customer service

Empathy

Punctuality

Education

Fitness trainer certification

Job description

Job Details: Job Location: Altoona ALT - Altoona, IA 50009, Position Type: Full-Time/Part-Time, Job Category: Customer Service, Job Summary

Responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.

Essential Duties and Responsibilities

• Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
• Consult with members regarding their fitness goals and instruct them on how to use the equipment properly and safely.
• Creating creative and unique ways to promote PE@PF class sign-ups.
• Create bi-weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.
• Assist in front desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take potential members on tours.
  • Changing/updating member account information
• Respond to member questions and concerns in a timely and professional manner and elevate to Team Lead, MIT or Club Manager as needed.
• Help maintain the neatness/cleanliness of the club.
• Assist in cleanliness and appearance of club.

Benefits

• Dollars for Scholars Program
• Employee Appreciation Program
• Free Membership for self and one family member or friend
• Team Member Support Team
• Health, Dental and Vision Insurance
• Critical Illness Insurance
• Short Term Disability Insurance
• Accident Insurance
• Voluntary Life Insurance
• Pet Insurance
• HSA
• Advancement Opportunities

Qualifications: Minimum Qualifications

• Honesty and good work ethic
• Strong communication and organizational skills
• A passion for fitness and health
• Punctuality and reliability are a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Completed fitness trainer certification.

Physical Demands

• Standing and walking at least 75% of the shift
• Talking in person or on the phone at least 75% of the shift
• Must be able to lift to 50 lbs. less than 30% of the time.