Trainer

CTDI Careers; Charlestown (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Weekly pay every Thursday

Monthly incentive bonus

Health insurance

Vision insurance

401(k)

Life insurance

Disability insurance

Employee assistance program

Flexible spending account

Job summary

CTDI is seeking a Warehouse Trainer to provide on-the-job coaching and training for new and current employees.

Hiring for all shifts: 1st 7:00AM-3:30PM, 2nd 3:30PM-12:30AM, and a weekend 1st shift 6:00AM-6:30PM. Experience in telecom warehouse preferred; strong MS Office skills and Warehouse Management System knowledge are expected. CTDI offers a family-friendly environment with strong benefits.

Qualifications

• Experience in a telecommunications warehouse facility preferred.
• Proficient in Microsoft Office; Word, Excel, Power Point & Outlook.
• Knowledgeable in problem solving and process improvement tools/methods.
• Demonstrates urgency to escalate issues when needed.
• Can create a positive work environment.
• Excellent verbal and written skills.
• Can manage multiple concurrent projects and motivate staff.

Responsibilities

• Performs one-on-one training of warehouse operations and WMS processes with new and current employees.
• Assess training needs by examining facilities and engaging employees.
• Create landmarks and training plans to achieve goals.
• Design training solutions to meet individual needs at each level.
• Conduct training and development programs.
• Train new hires and those in job rotation to understand warehouse processes.
• Observe training efficacy and address additional training needs.

Skills

Team leadership

MS Office

Problem solving

Verbal & written communication

Multitasking

Prioritization

WMS knowledge

Education

High School Diploma or GED

Tools

WMS

Job description

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.

The Warehouse Trainer is directly responsible for providing on-the-job coaching and training for new and current employees.

Hiring for All Shifts!

1st Shift: 7:00AM - 3:30PM, Monday-Friday

2nd Shift: 3:30PM - 12:30AM, Monday-Friday

1st Shift: 6:00AM - 6:30PM, WEEKEND

Key Responsibilities

• Performs one-on-one training of warehouse operations and WMS processes with new employees and current employees
• Assess the training needs of each assigned warehouse environment by scrutinizing facilities and engaging employees into conversation
• Create landmarks to be achieved through training methods and create training plans
• Design training solutions to meet the individual needs of each employee at each level
• Conduct training and development programs
• Train all newly hired individuals and those inducted through job rotation activities by ensuring that they comprehend warehouse processes
• Observe employees to determine the efficacy of training programs and ensure that any additional training requirements are fulfilled
• Exhibit and practice positive communications and team building skills with trainees to ensure a consistently professional environment
• Document each training program and module properly and provide follow up for refresher training courses
• Ascertain that trainees are aware of order accuracy procedures and conformity at each stage of the training
• Write SOPs and deliverables for workplace efficiency and safety and ensure that each member is aware of associated rules and effectively train against SOPs, work instructions and job aids
• Provide on-site and theoretical training in operations and supervision and ensure that all methodologies used are in sync with standard training procedures
• Trains employees and maintains a training log with new employees and hold weekly one-on-one meetings with new selectors
• Improves warehouse strategies and processes
• Functions as a team member within the department and cross-functions, as required, and perform any duty assigned to best serve the company
• Audits the work of Warehouse Operators for adherence to training standards and SOPs.
• Documents improved process suggestions or quality measures and alerts Warehouse Manager

Essential Skills and Experience

• Experience working in a telecommunications warehouse facility preferred. Team leadership experience is helpful.
• Proficient in Microsoft Office; Word, Excel, Power Point & Outlook
• Knowledgeable of problem solving and process improvement tools, methods
• Demonstrates a sense of urgency to escal **a**te issues when needed.
• Can create a positive work environment.
• Has excellent verbal and written skills.
• Can manage multiple concurrent projects and motivate staff.
• Can effectively prioritize and execute tasks in a high-pressure environment.
• Has broad knowledge of warehouse operations and warehouse management systems

Required Qualifications

• High School Diploma or GED

Physical Requirements

• While performing the duties of this job, the employee is regularly required to sit, stand, walk, reach, stretch, stoop, bend, and use hands and fingers. This position requires the employee to be able to use a computer, read, write, and communicate effectively. In addition, the employee must have color vision.Ability to lift up to 25 pounds.

You will love working in our family-oriented company! When you join our family, you will enjoy perks such as:

• Weekly pay every Thursday
• Monthly Incentive Bonus
• Positive, team-oriented, inclusive workplace
• Health insurance
• Vision insurance
• 401(k)
• Life insurance
• Disability insurance
• Employee assistance program
• Flexible spending account

Work Authorization:

• United States (Required)
• Must be 18 years of age

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.

This position does not qualify for visa sponsorship.

As part of our hiring process, we may use automated decision tools to assist in evaluating candidate qualifications, skills, and experience against job requirements. These tools are designed to support—not replace—human judgment. Final hiring decisions are made by our hiring team. We are committed to equal employment opportunity and regularly review our hiring processes, including automated tools, to support fairness and reduce the risk of unintended bias. You may request an alternative evaluation method or accommodation by contacting [e-mail] .

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.