Trainee Field Property Adjuster

Capstoneisg; Atlanta (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary with annual raises

Quarterly performance bonuses

Medical, Dental, Vision

401 (k)

Short and Long Term Disability

Life Insurance

Sick, Vacation and Holiday Pay

Fitness Membership Reimbursement

Company paid training

Job summary

An independent adjustment firm in Atlanta seeks a Claims Adjuster to conduct investigations and manage property claims. This role involves preparing reports, adjusting claims, and requiring strong analytical skills and effective communication. Candidates must have a high school diploma and a valid driver's license. The position offers competitive salary and benefits, including paid training in Charlotte, NC.

Qualifications

• A high school diploma; advanced education beyond high school preferred.
• Previous experience as a claims adjuster or completion of specified adjuster training.
• Must have the ability to obtain necessary licenses.

Responsibilities

• Conducts field investigations for property claims.
• Examines claims forms, policies, and endorsements.
• Adjusts property loss claims of varying severity.
• Prepares reports and settlement letters.
• Documents damage and prepares estimates using Xactimate.

Skills

Ability to work in a high volume, fast paced environment managing multiple tasks

Excellent service to policyholders and clients

Efficient operation of claims and business software

Effective analytical and problem-solving skills

Good verbal and written communication skills

Attention to detail

Strong analytical and mathematical ability

Ability to work independently in a virtual environment

Good organizational and time management skills

Education

High school diploma or equivalent

Advanced education preferred

Tools

Xactimate software

Job description

Description

Capstone ISG is one of the nation's fastest growing Independent Adjustment firms. As we continue to grow our business, we look for people who offer inspiration with an internal drive for results. Our team members are focused on customer service and are dedicated to making Capstone a fun and rewarding place to work. Come grow with us.

MANDATORY PAID 30 DAY -IN PERSON TRAINING IN CHARLOTTE, NC

- ACCOMMODATIONS AND TRAVEL PROVIDED -

Benefits Include:

• Competitive salary with annual raises
• Quarterly performance bonuses
• Medical, Dental, Vision
• 401 (k)
• Short and Long Term Disability
• Life Insurance
• Sick, Vacation and Holiday Pay
• Fitness Membership Reimbursement
• Company paid training

Construction Background Strongly Preferred

Primary Responsibilities

• Conducts field investigations to resolve residential and commercial property claims.
• Examines and applies claims forms, policies and endorsements, client instructions and other records to determine coverage and client exposure.
• Adjusts all elements of Property Loss claims of varying levels of severity and complexity.
• Sets loss reserves.
• Prepares written reports by collecting and summarizing information required by client.
• Prepares settlement letters, denial letters, Reservations of Rights and other letters as needed.
• Maintains expected case load.
• Maintains company reputation and integrity of work product by complying with federal and state regulations and service standards.
• Maintains professional and technical knowledge through continuing education.
• May assist less-experienced adjusters with claims handling when requested
• Participates in special projects or performs duties in other areas if requested.
• Documents damage and prepares written estimates using Xactimate software.
• Handles content inventories to include moderate to complex pricing analysis and prepares claim inventory reports.
• Conducts subrogation investigations.
• Engages and manages consultants/independent contractors to assist in determining facts, causation, damage and exposure.
• Keeps the client and the insured informed about the claim status with clear, timely and accurate written/oral communication.
• Negotiates settlement of claims of varying complexity under the direction of the Claims Manager or Supervisor.
• Travels to loss locations in assigned territory
• Records time and expense charges to bill clients.
• Maintains adjuster license(s) when required.

Requirements

• Requires a high school diploma; advanced education beyond high school preferred or an equivalent combination of education and experience.
• Previous experience as a claims adjuster or must complete Capstone specified adjuster training if no experience.
• If previous adjuster experience, working knowledge of Xactimate is preferred.
• Must be licensed, or have the ability to obtain license(s), as required by state and local jurisdictions to adjust insurance claims.
• Must have valid driver’s license.

Skills and Competencies

• Ability to work in a high volume, fast paced environment managing multiple tasks.
• Ability to provide excellent service to policyholders and clients.
• Ability to efficiently operate a computer and related claims and business software.
• Effective analytical and problem-solving skills necessary to make decisions and resolve conflict
• Good verbal and written communication skills.
• Good attention to detail.
• Strong analytical and mathematical ability.
• Ability to work independently in a virtual environment when required.
• Good organizational and time management skills.

Physical Demand Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this position, auto travel is required.

Ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a vehicle. Ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Ability to work in a confined or restricted area. Kneeling, crouching, crawling, standing, sitting, walking, pushing, pulling, etc. as is required to inspect claims. Ability to work outdoors, exposed to all weather conditions.